Search Hotels with Restaurant in West Syracuse

"The front desk person was great! We had to request a new room because the toilet in our room had dry urine drops and pubic hair it. Very gross. We were moved to a different room which was better. We can see that improvements are taking place. Parking was great."

"Check in went great, Taylor was very professional, helpful and kind. He also helped us when the key stopped working and he happened to be on our floor, opened the door for us an brought back 2 new keys, that was going above and beyond and the reason I'm writing this review. The hotel have seen better days, not sure if its going thru a remodel. The breakfast, very poor, the hot food was cold and the toaster didn't toast. The coffee was ok. They dont clean your room unless you request it, which surprised me. We stayed there for a whole week and our room was cleaned after 4 days because I asked a maid on our floor and she explained they dont do it unless it is requested. They still have the old fashion tini soap bottles, not the shower soap dispenser, so we had to request more soap on day 2, since they dont clean your rooms daily, another hassle. Overall, I gave a 3 star rating."

"Room smelled - bed base broken and bed slanted. TV did not work, no light bulb in desk lamp. Desk chair arms broken, upholstered chair not in good shape. One thread bare washcloth for 2 people - one bath soap sliver provided - no way would it take care of a quick lather. I would not refer anyone to this establishment. The entry door also was damaged. Had it not been for graduation at Syracuse University I would have attempted to find another place to stay but had appointments to keep. Extremely disappointed and upset "

"Nice room"

"Our absolutely reeked of marijuana but they immediately switched us to to different room"

"Clean, newly updated. "

"It smelled like smoke in our non-smoking room."

"Staff was friendly. Breakfast was adequate to get your day started. Parking was easy and the area felt safe. Grocery store next door with ready to eat foods that were very good. Would stay again. "

"Breakfast was okay."