Find Spa Hotels in West Portland, OR

"Dear management, teach your employees how to handle situations with customer complaints AND don't leave a employee alone on a busy Saturday night. April 11th 1030 at night 4th floor, there was a middle school sports team with teenage boys that were running up and down the hallway throughout the whole entire hotel banging on doors. They were also in the swimming pool throwing the football from one side of the room to the other. There were several complaints yet nothing was done. There was no way to get in touch with the coach because the front desk guy seemed to not know or be able to handle the situation. Completely ridiculous! What if there was an emergency? How do your employees handle situations when they're there by themselves. I frequent Portland often and I definitely will not return back to this hotel."

"Clean room, spacious, kitchen and safe. Great value. "

"Room was clean and quiet / Staff was wonderful / All amenities close at 10pm - It would be better if they were available 24 hours/ The food was great / I liked the background noise in the halls / The landscaping was beautiful / The hotel was clise to shopping and restaurants / Would absolutely book again."

"The hotel has two fantastic restaurants/bars that serve excellent food and drinks. The location is super convenient, right in the heart of downtown and very close to public transportation, which makes getting around incredibly easy. The only downside were the linens and pillows. The pillows had an oily, musky scalp smell that was pretty unpleasant. It would be great if the hotel could wash the actual pillows more frequently, not just the pillowcases, or replace them periodically."

"Terrible experience. Lodged there many time for convenience.- getting worse experience each time."