Search Hotels by Quest Serviced Apartments in West Lakes from £82

"The combo washer dryer provided in the room was a major issue. Hours spent trying to get clothes dried."

"Lovely room, great location "

"great place"

"Room was clean and new towels everyday. Main concern was there was no safe in the room. Buffet breakfast was spot on. Plenty pubs and restaurants/takeawys nearby"

"Great location, friendly staff but looking tired. It rained and the main door was an internal waterfall. I was in room 102. Massive, but the room above as I learnt at 12am, has a spa and as such, the guests decided to have a spa party at 12am. Noisy as. I ended up having to ring reception to complain. It was now after midnight. "

"Carpet old toilet seat broken. Maid forgot to top up condoment. Nice out look. Restaurant main 1 dinner went else where. Bad steak x 2 . Staff friendly "

"Nice new and clean hotel"

"Great staff "

"We have stayed at the Riviera on numerous occasions the rooms are always clean. front desk staff always courteous transport just a small walk to the tram entertainment centre hospital shopping restaurants 😀 As a returning customer it would be nice if they had a reward program "