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Crowne Plaza Adelaide, an IHG Hotel

Photo gallery for Crowne Plaza Adelaide, an IHG Hotel

Featured image
Pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Adelaide, an IHG Hotel

Crowne Plaza Adelaide, an IHG Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
27 FROME STREET, Adelaide, SA

Explore the area

  • Popular LocationAdelaide Oval17 min walk
  • AirportAdelaide, SA (ADL)11 min drive
  • Popular LocationGlenelg Beach14 min drive
  • Popular LocationWestfield Marion Shopping Centre17 min drive

Choose dates to view prices

About this area

Adelaide

Located in Adelaide, Crowne Plaza Adelaide, an IHG Hotel is near a train station. Rundle Mall and Adelaide Central Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Henley Beach and Glenelg Beach. Looking to enjoy an event or a game while in town? See what's going on at Adelaide Oval, or consider a night out at Adelaide Entertainment Centre.

What's nearby

  • Art Gallery of South Australia - 6 min walk
  • Adelaide Botanic Gardens - 7 min walk
  • Adelaide Oval - 17 min walk
  • Glenelg Beach - 14 min drive
  • Westfield Marion Shopping Centre - 17 min drive

Restaurants

  • Koomo — 1 min walk
  • Lina10 — 1 min walk
  • Ayla's Cafe - 2 min walk
  • Penny University - 2 min walk
  • Burger Theory - 2 min walk

Getting around

  • Adelaide Station - 12 min walk
  • Adelaide, SA (ADL) - 11 min drive

About this property

Crowne Plaza Adelaide, an IHG Hotel

Luxury Adelaide hotel in Adelaide Central Business District, walk to Rundle Mall
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/café and self parking. All 329 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, Smart TVs come with digital channels, and guests will also appreciate thoughtful touches such as espresso makers and slippers. Housekeeping is available on request.
Crowne Plaza Adelaide, an IHG Hotel offers 329 forms of air-conditioned accommodation with minibars and espresso makers. 50-inch Smart televisions come with premium digital channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (AUD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 39 for adults and AUD 19 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge

Things to do

  • Fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference centre (4844 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Hand-held showerhead
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Covered self-parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Adelaide
Crowne Plaza Adelaide, An Ihg
Crowne Plaza Adelaide, an IHG Hotel Hotel
Crowne Plaza Adelaide, an IHG Hotel Adelaide
Crowne Plaza Adelaide, an IHG Hotel Hotel Adelaide

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 78 out of 160 reviews
5 - Excellent 49%
Rating 4 - Good. 48 out of 160 reviews
4 - Good 30%
Rating 3 - Okay. 27 out of 160 reviews
3 - Okay 17%
Rating 2 - Poor. 5 out of 160 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 160 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Our 4 year old son was very excited and as we arrived before our check in time the staff member found an available room for us. We would have loved to have swam in the pool but due to the weather we didn’t. We have booked another night in January we loved the place so much
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Did not like the breakfast included in our booking. There wasn't much on offer and the buffet was little to nothing and when I went up for cereals, no bowl or milk was available nor any staff available to help. The coffee machine was not out during day 2 breakfast and when asking for coffee, was told it would be barista made and I'd be charged. Also being told I'll be charged for coffee is unfair if I've paid for breakfast in my booking, it should be included. Also miscommunication throughout the booking. Staff upon check in did not discuss breakfast and how to redeem it. And staff on both breakfast days gave us different information as to what was included in breakfast and what was an extra charge. Pastries in the buffet were stale and hard which were inedible. We had items in our meals not on the plate and waiting even longer for those items to be replaced. Also potion sizes were very small.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was really good but for the images on the page in regards to the room are a bit confusing and we ended up choosing the wrong room overall everything was great etc.
Stayed 3 nights in Sep 2021