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everything and everyone were exceptional

Hotel was excellent. The staff were truly outstanding and such nice people

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

I stayed here for a long weekend and had a wonderful experience. The room in 18th floor was spacious and clean. The big gym had enough equipments and looked new. Pool on 8th floor was small but it was nice to chill out. Everything is perfect. I didn't really try the breakfast, so I couldn't comment. But location of the hotel was very strategic. It was directly connected with a neighborhood shopping mall which has variety of food. Within walking distance, there is a traditional "China...

Good service

Very high quality hotel, in a good location with helpful staff

We had a very good experience with the team at the Fairfield Marriott. They were really helpful when we arrived in Jakarta airport even sending the shuttle bus to pick us up. We arrived at the hotel at 9 am and even though we were expecting not to get to a room straight away the team got a room ready quickly for us. Also the cafe team gave us a very tasty coffee while we waited for our room to be ready. After getting to the room we were able to catch up on our sleep, but when we woke we found...

Great location with fantastic view over the city. Good size of living area. Comfortable bed. And fabulous staff members

Room was fine. Breakfast was fine; Staff were always helpful. Would like to come back soon!!

Very lovely stay thank you

This is an amazing hotel, centrally located in Menteng Jakarta. The staff go beyond what I'd expect, they are amazing and go out of their way to ensure that you're comfortable and happy. Rooms are enormous and extremely well appointed, spotlessly clean and so comfortable. Easy walks to public transport, shops and cafes/restaurants if desired and the hotel can and will organise transport if required. The breakfast is a la carte and exquisite, which you can order to your room or to the restaurant...

Staff were very courteous & polite. All the staff including securities from morning until evening made you feel very special 🙂. One of the best hotel I ever stayed. Special thanks to fellow named Satria, who was very helpful more then one occasion 😀. Hotel itself is a old colonial building which has been converted in to an unique hotel. I wish stayed there longer.