Wentworth Castle Gardens

Space was tidy I would’ve preferred if they didn’t open the sofa bed, I don’t get why they did. In the bedroom the carpet was a little dirty and so were some of the cutlery and things in bathroom. Location however was great !

Staff were friendly. Building works going on, so not as clean as usual in main hall way. The stairs are wooden, so it was noisy at night when other visitors came in. The doors do not close softly, so this was noisy until midnight. Free parking with plenty of spaces available was very helpful, as parking in the area is residential. Room was compact (as advised in advert) but limited hanging space. Tea, coffee, milk and loo paper not replenished daily. Fridge was at ground level and hard to open at base of bed. TV did not work. Radiator heating could not be turned down, or off, so room very hot requiring window left open (so noise pollution as near to student accommodation) Bathroom tap kept coming off. The bathroom needs a new towel radiator or hanging rail that is off the ground for the large towels - these had to be hung over the shower and there was no hanging hook in the bathroom for clothing, only a windowsill. Though the window was frosted, it did need a blind for privacy as the room is overlooked and visible when light on at night. Hoping this constructive feedback helps the hotel to improve the room.

Last minute booking as decided to stay overnight in York. Communication for check in was quick, property was easy to find, close to town and super clean and tidy. Had a relaxing stay and would definitely consider again next time we were in York. Small supermarket and Mrs Greedy’s at end of road was excellent for supplies and a quick cooked breakfast.