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"The photos showed a pool and there wasn’t one. The mattress was pure springs, woke up with a bad back. The rooms were surface clean but stained and dated. Shower was mouldy. I wouldn’t stay again"

"Good Location to see the Town"

"Staff very friendly very clean room Excellent breakfast Great location near the motorway not too far from the town centre "

"Giod internet plenty of parking "

"Would highly recommend this hotel. Book in completed early so we could enjoy the day in Weston-super-Mare Lovely eating establishments and variety of sjops in this location "

"Attentive to detail for the event I was organising."

"I would have given below one star if that was an option! This hotel is very filthy and I would not recommend it."

"The room was very clean and large. Staff were very friendly and helpful. Parking is available by entering the Melrose Car Park. Although they have limited places available we did not experience any issues finding a space. The food was excellent. We had a sea view with some amazing views over the beach and the Sun Sets are simply breathtaking from the room. The shower could do with a little more pressure but OK. Bathroom was clean and spacious. "

"Amazing location, beautiful area. My room (14) needed a but of tlc but would definitely stay again. Best assets this hotel has is its staff, from reception to bar staff and restaurant. Special mention to Lil who went above and beyond to help and nothing was too much trouble, thank you ladies."