Overpriced & Underwhelmed
With a cost of $700 a night, I had higher expectations from a 'Luxury' hotel. The front desk staff was very professional but clearly overwhelmed by how busy they were. However, it was my actual room, relative to the price, that was most frustrating.
The carpet in the main living area was soiled and had debris all over it, there were blood stains on the bed sheets -- nothing crazy, but made it clear that the sheets had not been changed, and the TV remote was filthy and had food stuffs on it from previous guest(s).
As a traveling professional who is on the road 4 nights a week, I generally empathize with hotels and their staffs because it's a hard job, but when you asks guests to pay $700 a night, guest expectations are higher and in this case, unmet.
I will never stay at this hotel again.