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Reviews of Aplend Vila Magnolia

3.5 out of 5
Aplend Vila Magnolia
Tatranska Lomnica, Tatranska Lomnica, Vysoké Tatry

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Yo, MB Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ok, check- in little confused as it was in the different building Room clean , spacious but access would be a challenge if my 77 year old mom decide to come . 21 steps to access our room without elevator, this property would not pass Canadian standards for handicapped people. The biggest disappointment was a breakfast selection
Stayed 3 nights in Oct 2019
Response from Online Marketer, Aplend s.r.o. on 9 Dec 2019
Dear Guest, On behalf of APLEND, I want to thank You very much for showing interest in our accommodation. We truly appreciate Your choice of Vila Magnólia as well as trust placed in our brand. Last but not least, I would like to thank You for taking the time to rate our apartments and services. Your honest feedback is a vital part of perfecting the service we work so hard to bring our guests. Every day we strive to improve provided service and operations. I am truly sorry that You found our breakfast service to be below expected standards. We did not intend to disappoint You. I apologize to You for any inconveniences. I would be delighted if You shared with me more details and suggestions on how to increase Your satisfaction. You are right, Vila Magnólia is not the perfect choise for the disabled. Therefore we do not provide such information. In case You are interested in the "disabled friendly" accommodation, do check our Vila Beatrice or Vila Olívia. Despite Your last experience, we hope to be able to welcome You back on a return visit to the High Tatras. Kind Regards, Ing. Lenka Matejková

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
HOTEL MAGNOLIA TAT-LUM SLOVAKIA
. HOTEL MAGNOLIA GAVE US 2 ROOMS APARTMENT' + 3 BEDS AND ALL THE FACILITIES FOR COOKING. THE SHOWER WAS VERY NICE AND COMFORT. WE HAD A LOT OF SPACE. WE ENJOID IT A LOT. WE DID NOT UNDERSTOOD THAT MEALS ARE NOT INCLUDED. IT WOULD BE NICE TO LET PEOPLE KNOW THAT FACT. INSPITE OF THAT INCONVINIENT ; THE PRICE WAS VERY GOOD
Stayed 5 nights in Jun 2019
Response from Adriána Martinková/reservation department on 10 Aug 2019
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds

8/10 Good

Pat, Leipzig, DE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Nice location + Cleanness - Cold in rooms - Far way to breakfast place
Stayed 3 nights in Nov 2018
Response from Ing. Michaela Stašová on 27 Feb 2019
Dear guest, thank you very much for your comment. Your feedback help us to work on our standards to keep our services on highest possible rank. Hopefully, we will see each other soon again. Best Regards Ing. Michaela Stašová, APLEND s.r.o.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment in nice area
Lovely small town in the mountains
Stayed 3 nights in Sep 2018
Response from Ing. Michaela Stašová on 27 Feb 2019
Dear Mr. Colin, let me thank you for your kind review. We would like to thank you for your stay as well. We hope to see you again soon. Best Regards Ing. Michaela Stašová, APLEND s.r.o.

10/10 Excellent

Elad, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had room for two, very comfortable and low cost, well equiped
Stayed 5 nights in Aug 2018
Response from Ing. Michaela Stašová on 27 Feb 2019
Dear guest, let me thank you for your nice feedback. Your opinion is very important for our company. Every day we strive to provide the best services. Your point of view helps us get better. We are looking forward to your next stay with APLEND. Thank you for being our guest. Best Regards Ing. Michaela Stašová, APLEND s.r.o.

10/10 Excellent

robyn, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good value
Perfect accommodation in great quiet town, close to station, cable car, supermarket. Friendly helpful receptionists. Very clean, plenty of items for cooking.
Stayed 2 nights in May 2018
Response from Ing. Michaela Stašová on 27 Feb 2019
Dear guest, thank you so much for your high rating and nice feedback. Our main goal is for the guest to feel welcome and be satisfied with our services. We believe, we will have an opportunity to see each other soon again. We are already looking forward to your next visit. Sincerely Ing. Michaela Stašová, APLEND s.r.o.

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from Sales manager on 18 Oct 2022
Dear Guest.Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.Hopefully, we will see each other soon againBest RegaredsIng. Michaela Stašová

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Response from Mgr. Adriana Martinková on 17 Mar 2019
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Mgr. Adriana Martinková