Tatranská Lomnica 107, Tatranska Lomnica, Vysoké Tatry
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 5 out of 11 reviews" "
10 - Excellent
5
Rating 8 - Good. 2 out of 11 reviews" "
8 - Good
2
Rating 6 - Okay. 2 out of 11 reviews" "
6 - Okay
2
Rating 4 - Poor. 2 out of 11 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 11 reviews" "
2 - Terrible
0
9.2/10
Cleanliness
8.8/10
Staff & service
7.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Andrea
Travelled with family
18 Feb 2022
Liked: Cleanliness, room comfort
Great property to stay
Super clean,great location and good selection for breakfast
Andrea
Stayed 1 night in Feb 2022
Response from Sales manager on 22 Feb 2022
Dear Guest.
Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.
Hopefully, we will see each other soon again
Best Regareds
Ing. Michaela Stašová
Sales manager
APLEND s.r.o.
Located right next to the train station and shops and restaurants. Nice clean apartment. Received a professional service. Breakfast was good. Walkable distance with skis to ski slopes. Very calm building. Minor thing to be aware of: both the double bed and both sofa beds were a little hard to sleep on. Also no shower curtain in the bathroom, something one would expect these days to be there not to flood the entire bathroom with every shower.
Verified traveller
Stayed 3 nights in Jan 2019
Response from Ing. Michaela Stašová on 27 Feb 2019
Dear guest,
thank you very much for your high rating and kind feedback.
Based on your review, we believe you spent a pleasant stay in Vila Júlia.
We believe we will have an opportunity to see each other soon again.
We are already looking forward you your next visit.
Best Regards
Ing. Michaela Stašová, APLEND s.r.o.
8/10 Good
RYU
18 Nov 2022
RYU
Stayed 2 nights in Nov 2022
6/10 Okay
Katarina
21 Jul 2022
Liked: Cleanliness, room comfort
Katarina
Stayed 1 night in Jul 2022
Response from Sales manager on 29 Jul 2022
Milý hosť.
Ďakujeme Vám za vysoké hodnotenie aj za Vašu pozitívnu reakciu. Vaša spokojnosť je pre nás nesmierne dôležitá. Aj vaša spätná väzba nám pomáha napredovať. Veríme, že Vás budeme môcť čoskoro opäť privítať! Ďakujeme, že ste boli naším hosťom!
S pozdravom
Ing. Michaela Stašová
Sales manager
APLEND s.r.o.
10/10 Excellent
Iveta
4 Aug 2021
Liked: Cleanliness, room comfort
Penzion Julia, Tatranska Lomnica
Iveta
Stayed 5 nights in Jul 2021
Response from sales manager on 1 Sept 2021
Milý hosť.
Ďakujeme Vám za vysoké hodnotenie aj za Vašu pozitívnu reakciu. Vaša spokojnosť je pre nás nesmierne dôležitá. Aj vaša spätná väzba nám pomáha napredovať. Veríme, že Vás budeme môcť čoskoro opäť privítať! Ďakujeme, že ste boli naším hosťom!
S pozdravom
Ing. Michaela Stašová
Sales manager
APLEND s.r.o.
Response from Online Marketer, Aplend s.r.o. on 9 Dec 2019
Milá pani Petra,
dovoľte mi poďakovať Vám za čas, ktorý ste strávili hodnotením APLEND Vily Júlia. Na Vašom názore nám skutočne záleží! Každý deň sa snažíme hľadať spôsoby, ktorými by sme zlepšili poskytované služby a zvýšili spokojnosť hostí. Vaša spätná väzba je rozhodujúca v procese zdokonaľovania sa. V neposlednom rade by som Vám rada poďakovala za Váš výber Resortu Beatrice. Nesmierne si vážime dôveru, ktorú ste vložili do značky APLEND. Na základe Vášho vysokého hodnotenia verím, že ste vo Vysokých Tatrách prežili príjemné chvíle. Bude nám potešením môcť Vás opäť privítať.
S pozdravom,
Ing. Lenka Matejková
4/10 Poor
Olivier T.
10 Mar 2019
Annonce mal renseignée
Nous ne savions pas jusqu'à notre arrivée ce que nous avions loué car les photos n'étaient pas ciblées. Une plaque électrique usagée et défaillante. Un séjour vraiment petit mais une entrée et une salle de bain trop grande. Cela ne vaut pas la somme demandée.
Olivier T.
Stayed 4 nights in Feb 2019
6/10 Okay
Verified traveller
1 Feb 2019
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
TV stráca signál, internet má silnejší a rýchlejší aj moja stará mama na Heľpe
Verified traveller
Stayed 2 nights in Jan 2019
Response from Ing. Michaela Stašová on 27 Feb 2019
Milý hosť,
v prvom rade by sme sa Vám chceli poďakovať za Váš názor.
Sme radi, že ste nás upozornili na naše nedostatky.
Veľmi nás mrzí, že ste boli s poskytnutými službami nespokojní.
Váš úprimný názor je veľmi dôležitý pre ďalší progres našej spoločnosti.
Veríme, že Vás čoskoro opäť privítame, aby sme Vám ukázali vylepšenie našich služieb.
S prianím pekného dňa
Ing. Michaela Stašová, APLEND s.r.o.
Нормальный номер, был коридор (не во всех номерах). Слабый интернет. Пришлось доплатить 10 евро, Хотя было при бронировании полная оплата, и небыло упоминаний о доплатах. В номере были мало, кровать удобная, жесткая. Вынос мусора был 1 раз за 5 ночей.
Anna
Stayed 5 nights in Dec 2018
Response from Ing. Michaela Stašová on 27 Feb 2019
Dear guest,
thank you for your feedback.
Your opinion is very important for our company.
Every day we strive to provide the best services.
Your point of view helps us get better.
Thank you for being our guest.
We hope to see you again soon.
Best Regards
Ing. Michaela Stašová, APLEND s.r.o.
Response from Mgr. Adriana Martinková on 17 Mar 2019
Dear Guest.
Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.
Hopefully, we will see each other soon again
Best Regareds
Mgr. Adriana Martinková
Response from Mgr. Adriana Martinková on 17 Mar 2019
Dear guest.
We appreciate you taking the time to send us a feedback about your stay. We are very sorry to hear that you were not satisfied with our services. We do hope you give us another chance as we will definitely improve our services. Thank you and look forward to seeing you soon.
Kind Regards
Mgr. Adriana Martinková