- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great Restaurants at the lobby with nice food
Book online or call:020 3564 4853
Located in Schwechat, Hotel ibis Vienna Airport is in an area with good airport proximity. Belvedere and Raimund Theater are cultural highlights, and some of the area's notable landmarks include Schoenbrunn Palace and Gasometer. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Our guests appreciate the hotel's quiet location.Visit our Schwechat travel guide
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
On the landing page for Ibis Vienna Airport hotel on hotels.com, it says airport shuttle. It is one of the reasons I booked the hotel (along with free wifi and supposed proximity to the airport) for quick one day in-out business trip to Vienna. But the reality is that this hotel does not have an airport shuttle. Instead, it arranges a pre-booked service at 15 euros where a taxi (or what they call mini cab in England) will collect you but this is not clear on the landing page. so when I arrived at Vienna Airport, looking for the shuttle to take me to the hotel, there was none. It was clear that I had to pre book. The only option was a taxi at approx 30 euros, half the price of the room for the night. And then, another 15 euros to get back to the airport, once the discovery of the hotel booked service was known. The other point about this property is that it is a long way from the airport. Calling it an airport hotel is a misnomer. It sits at a massive stop for haulage trucks in a dormitory town of Vienna. I completed the hotels.com survey (smiling or sad face) expressing my anger and received a rather supercilious, and rude, response from the manager. This is what he wrote: "Good afternoon Dear Gleeson, I can't understand your dissatisfaction with our hotel. You have canceled your reservation and evaluate us negatively. We do not advertise false! It seems to me that you are not taking the time to organize your trip accordingly. best regards Cristian López Hotel Manager