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Reviews of Comfort Suites Victorville-Hesperia

2.5 out of 5
Comfort Suites Victorville-Hesperia
12281 Mariposa Rd, Victorville, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews" "
Rating 8 - Good. 280 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KATHLEEN, sandston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee at checkin was excellent and very personable. Definitely wanted us to have a good visit.
Stayed 1 night in Apr 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy
Stayed 1 night in Apr 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

Suan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very good location
Stayed 2 nights in Apr 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

HUGO

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and friendly staff.
Stayed 1 night in Mar 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and good staff
Stayed 1 night in Apr 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

Kiti

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

8/10 Good

Rebecca

The breakfast they offered was really nice , and the staff was very friendly
Stayed 1 night in Mar 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

10/10 Excellent

Charles

Stayed 3 nights in Mar 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

William

Stayed 1 night in Mar 2024
Response from Guest Relations on 2 May 2024
Dear Valued Guest, Thank you so much you sharing your experience. We hope to see you in the near future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

8/10 Good

Evyonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff very friendly. Could walk to restaurants. The only problem was so closevto the interstate. Kinda noisy!!
Stayed 3 nights in Feb 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

6/10 Okay

Ajaymeet

Business traveller, Travelled with partner
Decent location the town of Victorville is just atrocious
Stayed 3 nights in Feb 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

10/10 Excellent

Mike

Stayed 1 night in Feb 2024
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

2/10 Terrible

michael

Disliked: Staff & service, room comfort
Read before booking here
Adjustable desk chair was broken, when I sat in it, it went all the way to floor. Ice maker didn't work at all. Black out curtains wouldn't stay shut. Don't waste your time or money staying at this sub-par hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need.
We visited family in the area and stayed here. The breakfast was better than most, the room was clean, spacious and quiet. Will stay here again in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Eliceo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much
Stayed 2 nights in Dec 2023

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had friendly staff both at check-in & at the breakfast room. It is also being kept very clean both inside and outside. We were able to walk across the street to a great steak restaurant, so never had to get in our car. The shopping & many restaurants are across the I-15 from this and a couple of other hotels here, so you need to drive to access them. We would definitely stay at this hotel again.
Stayed 1 night in Dec 2023
Response from Guest Relations on 24 Mar 2024
Thank you for your review. We hope to see you soon in the future.

4/10 Poor

Harold

Business traveller
My work van was stolen Christmas eve out of the hotel parking lot. They claim to have security but they don't------This establishment cost too much not to be able to park safely.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont look anywhere else
Stayed here for Christmas Eve and Christmas day. I read the reviews prior to booking and everything lived up to the positive reviews. I was very pleased with the staff, the room and the breakfast in the mornings. I will stay here again....possibly going up again next week. Wouldnt consider staying anywhere else, and I've stayed at every place in that area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna Williams

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superlative Experience; Thank you!
Everything about my stay was World-class. The desk clerk was personable and professional. Breakfast buffet was generous and had great variety. Coffee was delicious. Room was comfortable and had a convenient view to my car from the window.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alejandro, Hermiston

Stayed 1 night in Dec 2023

10/10 Excellent

Ocea

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Mindy

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Stayed 4 nights in Dec 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome very polite and helpful would stay again
Stayed 1 night in Dec 2023

8/10 Good

Dana, KEARNS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were not very comfortable - might be time for new mattresses. Other than that the facilities were fine. I did NOT like the early check-in - it was fine until it asked for a copy of my driver's license. I would much prefer to show it upon arrival. I wasn't even sure if it was a legit site or a scam. Those two things aside, it was a nice hotel with plenty of space in the room for relaxing.
Stayed 1 night in Dec 2023

6/10 Okay

Ami

Business traveller
Liked: Staff & service
I liked the reception. The room was okay. I missed skin lotion in the bathroom. The room was average. Breakfast was very poor quality. Luggage cart was old and breaking apart. Overall, no special complaint but no special admiration either. Also, the first room that was offered, the window was facing a block wall a few feet away, and when I opened the window for fresh air, the freeway traffic echoed horribly from the wall into my room. So, I requested and received a better room facing the other, open view side. The hot water in the shower and sink was scalding hot, too dangerous!!!. There was not adequate availability of USB power connections. Just one (or maybe two in the room). The bed was good. The view from teh window was good.
Stayed 2 nights in Nov 2023

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Nov 2023

6/10 Okay

Daniel, Apple Valley

Stayed 2 nights in Nov 2023

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a Place You Can Have Everything near By Stores, Food
Stayed 3 nights in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, affordable, clean and safe!
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Stayed 1 night in Nov 2023

10/10 Excellent

dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
glad i stayed here
clean room, no hookers on the stairs, close to my family... bed was comfy, everything was as it should be.
Stayed 2 nights in Oct 2023
Response from Guest Relations on 8 Nov 2023
Thank you for taking the time to provide your feedback, Dan. We are very pleased that you've enjoyed your recent stay with us! We hope to have you again in the future!

6/10 Okay

Kendyl

Stayed 1 night in Oct 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Relations on 8 Nov 2023
Thank you on behalf of our staff, for providing a high rating on your recent stay with us! We hope to have you again in the future for the opportunity of continuing excellent services!

10/10 Excellent

Renée

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff.
Stayed 1 night in Oct 2023
Response from Guest Relations on 8 Nov 2023
We would like to thank you for providing your positive feedback on your recent stay with us, Renee. We hope to have you again in the future so our staff can continue providing our utmost kindness and services!

8/10 Good

Brenda

Travelled with family and small children
Our stay was good
Stayed 1 night in Oct 2023
Response from Guest Relations on 8 Nov 2023
Thank you for providing your feedback on your recent stay with us. Our staff is pleased to know you had an enjoyable stay! We hope to have you again in the future for an even better experience!

8/10 Good

lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable
Stayed 1 night in Oct 2023
Response from Guest Relations on 8 Nov 2023
We would like to thank you for your positive feedback and rating, Lawrence. We hope you stay with us again in the future so we can continue meeting your expectations!