Hello Walter,This is Sam from George Residence, I apologize for your experience and your inconvenience, we have upgraded our operations and put more procedures in place to help us serve you better, we hope to host you again soon.Best Regards,SamuelGuest Relations.

Hello Olumide,Thank you for your patronage,We are glad you enjoyed your stay, we hope to host you again at George residence.Best Regards,SamGuest Relations.

Dear Valued Guest,We sincerely apologize for the challenges you faced during your recent stay at our property. We regret that your experience did not meet your expectations, and we would like to address the issues you raised.Firstly, we deeply apologize for any misunderstandings regarding your reservation and the location of your room. We understand the frustration this may have caused, and we are committed to investigating the matter further to ensure such errors do not occur in the future. Our goal is to provide accurate and reliable information to our guests, and we regret any inconvenience caused.Regarding the interactions with our staff, we take your feedback seriously. We do not condone any form of rudeness or threats, and we apologize if you felt mistreated. We will conduct a thorough internal review to address the specific concerns you mentioned about our front desk staff and the security personnel.We strive to provide excellent customer service, and your experience falls short of our standards. Rest assured that we will take immediate corrective action to prevent similar incidents in the future. We value your feedback as it helps us identify areas for improvement and enhance the overall guest experience.Once again, we apologize for the inconvenience and appreciate your understanding. If you have any further concerns, please do not hesitate to contact us directly. We are committed to making amends and ensuring that future guests do not encounter similar issues.Sincerely,Guest Relations Team

Dear Esteemed Guest,Thank you for your amazing rating and we are happy we made your stay comfortable and worth it.We hope to see you again.Best Regards.

Dear Junaid, We are very sorry to hear this. Your comfort and safety is our topmost priority and we sincerely apologize for the unpleasant experience you had. We would appreciate if you let us know what part of your stay did not meet up to your requirements so we can work on rectifying this. We assure you that upon your return, you will receive much better service and have no further complaints.We look forward to hearing from you soon. Best Regards,Victoria. Guest Experience Supervisor.

Dear Esteemed Guest,We are happy you enjoyed your stay with us and we hope to see you again. Best Regards.

Dear Rukayat, Thank you for staying with us at George Residence. We do hope you had a pleasant stay and we wish to see you return to us. Do let us know if there are any changes you would like to recommend and we will be sure to work on them.Thank you once again for staying at George Residence. Best Regards, Victoria.Guest Experience Supervisor.

Dear Carolyn,Thank you for staying with us at George Residence and for your feedback. We apologize for the inconvenience you faced while you were here and we assure you the necessary actions have been taken to ensure all issues you mentioned are permanently fixed. We hope you return so we get the chance to change this perception of our services and we assure you that a return visit will do just that. Thank you once again for staying at George Residence.Best Regards,Victoria.Guest Experience Manager.

Dear Rosemary, Thank you for staying with us at George Residence. We appreciate your review and we look forward to hosting you again. Be rest assured that upon your next visit, your experience will be much better than the previous one. Once again, thank you for staying at George Residence. Best Regards,Victoria,Guest Experience Manager.

Dear Natalia, Thank you for staying with us at George Residence. We have looked into this complaint and we are presently working on fixing it.We are grateful for your honest feedback and positive review and we assure you that upon your return, your stay will be more comfortable. Thank you once again for staying with us and we would love to host you again. Best Regards, Victoria, Guest Experience Manager.

Hello Chioma, Thank you so much for taking the time to share a review of your stay with us. We are so delighted to hear that you enjoyed your time here at George Residence, and we look forward to hosting you again anytime you return to Nigeria. If there's anything we can help you with during your next visit, please don't hesitate to let us know. Cheers!

Dear Ebony, Thank you so much for your kind review. We are so glad to hear that you enjoyed your stay with us! If you’re traveling to our area again soon, please don’t hesitate to visit us.