Sina Astor

All pleasant, reception, accommodation, service. Good selection for breakfast.

The fact it was four star (this hotel shouldn’t be rated 4 star) with a price that exceeded its overall quality Made this a very disappointing booking. The best thing about the hotel was the view from the dining room at breakfast which overlooked Viareggio beach. The initial impression of reception staff was awful, so abrupt and unhelpful. We had to drag our own cases up a small outdoor winding flight of stairs to a room that wasn’t acceptable and then had to take the cases back down, all the while we were looked at with mild disdain by the staff on duty at the time. After that, thankfully, other staff we met were more pleasant. The rooms were older in style but clean enough. However, the fridge was broken the whole trip despite reporting it. The breakfast included in the price was so disappointing it really brought the mood of the trip down for my partner especially. The ‘hot’ selection was abysmal and lukewarm if you were lucky. Anything that was a decent choice was payable. The majority of the fruit was tinned and the bread selection was poor. Hotel President in Viareggio, which was cheaper and 3stars, was exceptional for breakfast compared to Sina Astor. We actually considered moving to Hotel President but since we were only in Viareggio for a week we didn’t want additional hassle. The dining room service wasn’t great but the staff were pleasant enough. Overall we wouldn’t go back to Sina Astor which is a shame because the location is great.