Title: Grand Hotel Villa Itria Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Villa Itria Hotel in Viagrande with 2 restaurants and full-service spa ## Photo gallery for Grand Hotel Villa Itria ![Couples treatment room(s), sauna, hot tub, steam room - Grand Hotel Villa Itria (Viagrande)](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/2455935a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Grand Hotel Villa Itria (Viagrande)](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/6b5c1782.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Grand Hotel Villa Itria (Viagrande)](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/34b08e2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - Grand Hotel Villa Itria (Viagrande)](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/3ffed141.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Grand Hotel Villa Itria (Viagrande)](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/7abfe767.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Grand Hotel Villa Itria, an upscale family-friendly retreat in a rural setting. Unwind with a Thai massage at the spa, enjoy Mediterranean cuisine at one of the two on-site restaurants, or relax by the poolside bar and seasonal outdoor pool. Stay connected with free in-room WiFi and explore nearby attractions from this convenient base. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Bar - Spa - Pool - Gym - Breakfast available - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 6 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 7 - Dec 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3925198&PinnedHotelID=3925198&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/bc604a0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Hairdryer Bidet - 431 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Classic Double or Twin Room ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/c7a98787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Bidet Shower/bath combination Private bathroom - 280 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Suite, Multiple Beds ![Suite, Multiple Beds | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/77e99978.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Hairdryer Bidet - 538 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/52626cac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Bidet Shower/bath combination Private bathroom - 280 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Family Quadruple Room ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/e4b1c8e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Bidet Shower/bath combination Private bathroom - 431 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Classic Room (Wellness program) ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/741f7796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Wellness program) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Sofa bed Premium bedding Hairdryer - 279 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Romantic Double Room ![Romantic Double Room | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/4000000/3930000/3925200/3925198/474a5f52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double Room 7.0 Good 2 reviews ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Hairdryer Bidet - 258 sq ft - Sleeps 2 - 1 Double Bed ### Classic Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Bidet Hairdryer Private bathroom - Sleeps 1 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### Superior Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Bidet Hairdryer Private bathroom - Sleeps 1 - 1 Double Bed OR 3 Single Beds ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Bidet Hairdryer - 1 bedroom - Sleeps 1 - 1 Double Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FViagrande-Hotels-Grand-Hotel-Villa-Itria.h3925198.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FViagrande-Hotels-Grand-Hotel-Villa-Itria.h3925198.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.60519%2C15.09742&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Tf1giofg_GylbJC0mynKEXDkwP8=) Via Aniante 3, Viagrande, CT, 95029 #### What's nearby - Piazza S. Mauro \- 6 min walk \- 0.4 miles - Cantina Benanti \- 15 min walk \- 0.8 miles - Butterfly House \- 18 min walk \- 1.0 mile - Mother Church of San Nicola \- 11 min drive \- 1.7 miles - Le Zagare Shopping Center \- 13 min drive \- 1.4 miles #### Getting around - Giuffrida Station - 13 min drive - Carruba Station - 18 min drive - Catania (CTA-Fontanarossa) - 39 min drive #### Restaurants - ‪Urna - ‬8 min walk - ‪Giaca - ‬8 min walk - ‪I Saponari - ‬3 min drive - ‪Tres Joli Cafe - ‬2 min walk - ‪bar bella - ‬2 min drive ## About this property ### Grand Hotel Villa Itria Upscale hotel near Mount Etna A poolside bar, a terrace and a garden are just a few of the amenities provided at Grand Hotel Villa Itria. Indulge in a facial, a body wrap and thalassotherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception - Multilingual staff, massage treatment rooms and wedding services Room features All 91 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 32-inch LCD TVs with premium channels - Daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/891100/891019/e09b43c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UNA Hotels One Catania Picanello-Ognina-Barriera-Canalicchio - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 18 reviews £161 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=891019&PinnedHotelID=891019&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1040000/1039700/1039628/87344290.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Baia Verde Aci Castello - On private beach - Pool - Breakfast included - Pet-friendly 8.4 Very good 1,000 reviews £81 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1039628&PinnedHotelID=1039628&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/920000/910800/910771/f4abed9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Airone Wellness Hotel Zafferana Etnea - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Shopping centre shuttle (surcharge) - Free uncovered self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 for adults and EUR 10 for children - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Circe - Ristorante Nausica - Ristorante Penelope ### Things to do - Full-service spa - Health club - Library - Sauna - Seasonal outdoor pool - Steam room - TV in common areas ### Family friendly - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Mud bath - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Banquet hall - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 15 September to 15 June: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 10.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children - Airport shuttle fee: EUR 50 per vehicle (one way) - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Crib (infant bed) fee: EUR 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number IT087053A1EZMFFZIV If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 10:00 AM to 5:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Grand Hotel Itria Grand Hotel Villa Itria Grand Villa Itria Hotel Villa Itria Itria Itria Hotel Villa Itria Villa Itria Hotel Grand Hotel Villa Itria Province Of Catania/Viagrande, Sicily Grand Hotel Villa Itria Province Of Catania/Viagrande Grand Hotel Villa Itria Hotel Grand Hotel Villa Itria Viagrande Grand Hotel Villa Itria Hotel Viagrande ## Frequently asked questions ### Does Grand Hotel Villa Itria have a pool? ### Is Grand Hotel Villa Itria pet-friendly? ### How much is parking at Grand Hotel Villa Itria? ### What time is check-in at Grand Hotel Villa Itria? ### What time is check-out at Grand Hotel Villa Itria? ### Does Grand Hotel Villa Itria provide a shuttle to the airport? ### Where is Grand Hotel Villa Itria located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel Villa Itria Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 143 8 - Good 146 6 - Okay 52 4 - Poor 20 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Carla 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous. I loved this hotel. Spacious room, moat staff were friendly, lovely atmosphere, very clean and great pool. Location was okay. ##### Carla Stayed 5 nights in Jul 2025 ### 4/10 Poor #### Yaprak 14 Jun 2025 Disliked: Cleanliness, property conditions & facilities, room comfort 2 stars from us ##### Yaprak Stayed 1 night in Jun 2025 ### 8/10 Good #### Maria 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's my 4th time. I've stayed here, love the spacious rooms, great bar and decent restaurant. ##### Maria Stayed 1 night in Aug 2024 ### 8/10 Good #### Joshua 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel and friendly staff who were very accommodating. The pool is incredible - you have to reserve in advance and the times did not seem so flexible (only one hour in the mornings), but this could have been because we were a family of four. Breakfast was good, and the restaurant at dinner had very nice food - could maybe use a bit more variety on the menu (eg no pasta dishes was a bit of a surprise). On the whole, very nice place for relaxation! ##### Joshua Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Asma 26 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unclean ##### Asma Stayed 7 nights in Jul 2025 ### 8/10 Good #### Paula 22 Mar 2025 Liked: Staff & service, amenities The pool is added charge and is part of the wellness retreat, the heated pool and hot tub were cold to cool at best. A bit disappointed. Dinner onsite was very good. ##### Paula Stayed 1 night in Mar 2025 ### 8/10 Good #### James 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed two nights at the end of June. This hotel is in a very convenient location because it is central. It's close to Catania, Taormina and Mt Etna - all easily reachable within half an hour or so. It was an okay stay, but definitely not 4-star, in retrospect. The pool was an experience - it's obviously a source of additional income for the hotel so it's always crowded with non-guests. This goes for the parking, as well. It's a nightmare. Pluses: Convenient location and the staff are very friendly and accommodating. Minuses: Pool and parking. Overall, it served us well. ##### James Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Luca 12 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I spent in Villa Itra four days with my family for holidays reason. I found the hotel very nice, the room was very big and comfortable, the breakfast was varied and plentiful . I found the ratio cost/result for the hotel a little too high. ##### Luca Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Victoria 12 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The only issue we had was parking as they have alot of the local community using there pool in the day and functions at night and they parked coaches in the car park. ![View of etna from our balcony ](https://a.travel-assets.com/ugc/hotel-reviews/94AE8675CF4DD737605A1273DE81F57FA1958BBD1723474962130.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Victoria Stayed 7 nights in Aug 2024 ### 4/10 Poor #### Marc-André 6 Sept 2024 Disliked: Cleanliness, property conditions & facilities The room was dirty so was the surrounding areas. The bed was comfortable. The hotel needs a refresh of paint on the walls and a few repair as many things were broken or really old. This is definitely not a 4 stars hotel that Expedia should advertised as such but rather a 2-3 stars. ##### Marc-André Stayed 1 night in Sep 2024 ### 4/10 Poor #### Monika 26 Jun 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities They have problem with AC big problem.My room was with out Ac they try change 3 times finally they give us 2 rooms separate but still was really warm and Ac make very loud noise. Food was great but I don’t received bottle wine because she talk me we change room but was hot so is not my fold plus room was less what we Reserved. ##### Monika Stayed 1 night in Jun 2024 ### 4/10 Poor #### Nanben 13 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I have booked for 1 double bed and 2 single. But there was only 1 double bed and 1 single in the room. When I went to the reception the next day to query, the lady at the reception the lady was rude and told me why I did not mentioned this on my arrival day one. I told her day one I was tired and did not take notice and thought that the sofa bed can open and turn into 2\. There was two Tv's only one was working. Some of the lights was not working in the room 129\. I did not bother to report it as I had a bad experience at the reception. However, the staff at the restaurant and room cleaners were friendly. The outdoor swimming was closed and we wanted to use the indoor swimming pool 11th June, we was told that there is no water. Overall a bad experience. ##### Nanben Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### K 12 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 star rating at best. Outdated! This hotel is outdated and overpriced without providing the basic amenities. We checked in around 8pm to a junior suit for 4 people. Once checked in realized, they have no tea and coffee facilities in room nor a iron. The hotel staff confirmed the basics are not included in the expensive apartment. I was shocked that they do not even provide glasses for drinks unless you request from the bar. If you need clothes ironed, you need to drag your clothes to reception and wait 30mins until they set up a room with a ancient iron to use. The hairdryer within the bathrooms was from the 60's, plastic non usable handheld hoover looking pipes. ##### K Stayed 2 nights in May 2023 ### 6/10 Okay #### Mariateresa 7 Nov 2025 Liked: Cleanliness Disliked: Staff & service Personale reception poco gentile ##### Mariateresa Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Eelco 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Eerder een congres-hotel an spa dan een regulier hotel. In prachtige staat. Ik was er voor mijn werk (een cursus) en ervaarde zeer vriendelijk en bereidwillig personeel met klaarzetten van een demo-voertuig. Ook: grote kamer met dakterras, sanitair uitstekend en heerlijk gedineerd in het hotel-restaurant ##### Eelco Stayed 1 night in Oct 2025 ### 6/10 Okay #### adriana 3 Sept 2025 Liked: Property conditions & facilities La struttura è molto bella, nuova e accogliente, il personale molto cordiale e disponibile. La stanza molto bella e ampia, graditissimo il balcone super privato, molto affascinante la vasca a vista (anche se poco pratica perché l’acqua arriva ovunque), nel complesso un buon soggiorno da riproporre. ##### adriana Stayed 1 night in Aug 2025 ### 8/10 Good #### Laura 29 Aug 2025 Liked: Cleanliness, staff & service Wir wissen nicht genau, was wir von diesem Hotel halten sollen. Es war sauber, die Mitarbeiter alle Hilfsbereit, der Shuttleservice hat einwandfrei geklappt und wir hatten alles was wir brauchten, bis auf Möbel auf der Terrasse, auch die umliegenden Balkone hatten keine Gartenmöbel, sodass man draußen nicht sitzen konnte. Der Lüfter des Spabereiches lief durchgehend auf der weitläufigen Terrasse, wo man sowieso keine Privatsphäre hatte. Das Zimmer war dunkel eingerichtet, da es nur Stehlampen gab. Der Spabereich und auch die angebotene Massage hat uns überhaupt nicht gefallen. Wir haben nicht einmal die Salzmassage bekommen, welche wir vorab gebucht hatten. Der Poolbereich ist schön und man bekommt Handtücher. Auch die Preise der Poolbar sind vollkommen in Ordnung. Das Hoteleigene Restaurant hat keine Riesenauswahl, sodass man nach ein paar Tagen gut und gern im Ort nach anderen Restaurants guckt. Wir hatten trotzdem einen wundervollen Urlaub!! ##### Laura Stayed 9 nights in Aug 2025 ### 8/10 Good #### Mauro 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bellissima struttura, nuova e accogliente. ##### Mauro Stayed 1 night in Aug 2025 ### 6/10 Okay #### alessandro 2 Jun 2025 Disliked: Property conditions & facilities, room comfort Hotel molto bello e situato sotto l'Etna. La camera al terzo piano sono prive di oscuranti ed hanno molte finestre. Alle 5 di mattina entra luce e sincermente lo trovo fuori luogo. Per doccia solo.vasca senza box si allaga tutto. Ristorante buono. ##### alessandro Stayed 1 night in May 2025 ### 2/10 Terrible #### Uzair 27 May 2025 Disliked: Staff & service Très mauvais comportement du personnel envers les clients. Acces impossible au parking ou reservé uniquement a certains clients par le personnel de securité qui refuse de discuter ou vous menace. Comportement très douteux. Comportement intolerable du personnel qui refuse de vous aider et de vous ecouter. Je deconseille fortement cet hotel. ##### Uzair Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller 22 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Kan inte rekommendera detta hotell. Väldigt slitet hotell. Det hade nog sina glansdagar för ett bra tag sedan. Dåligt underhållet. Slitet. Rummet var dåligt städat. Spindelnät i hörnen. Fin, men smutsig balkong, helt utan möbler. Den gick med andra ord inte att nyttja. Strömmen gick när vi satte på sänglampan. Dom försökte lösa det, men uttaget hade brunnit. Personalen var inte särskilt trevlig eller tillmötesgående. Många av dom kunde ingen engelska alls. ##### Verified traveller Stayed 4 nights in Apr 2025 ### 8/10 Good #### Verified traveller 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Typisk klinisk konference hotel. Lidt skuffende siden de fleste hoteller i området har charme. Stort og tomt. Fin restaurant. Tilkøbte morgenmad for 10 euro - enormt billig i fht udvalget. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Floriana 26 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tutto perfetto , posto incantevole ##### Floriana Stayed 1 night in Mar 2025 ### 8/10 Good #### Roberta 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Piacevole soggiorno. ##### Roberta Stayed 1 night in Feb 2025 ### 6/10 Okay #### Vanessa Helen 13 Dec 2024 Liked: Cleanliness, staff & service, room comfort #### Carino Scelta per un pranzo veloce molto semplice, il phone della mamma a camera non funzionava ma hanno provedutto subito con una alternativo. La Spa ha degli orari e prenotazione ma il prezzo per ch alloggia non mi é sembrato diverso da chi viene solo per la spa. La colazione non ha una scelta di fruta fresca. Il postino é carino, comodo ampio. Camera ampia con terrazzo. ##### Vanessa Helen Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Isola Bella Infinity Suites](https://www.expedia.co.uk/Taormina-Hotels-Isola-Bella-Infinity-Suites.h31731914.Hotel-Information) > > [Acacia Resort](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Acacia-Resort.h2102724.Hotel-Information) > > [Best Western Plus Hotel Terre di Eolo](https://www.expedia.co.uk/Patti-Hotels-Best-Western-Plus-Hotel-Terre-Di-Eolo.h17928807.Hotel-Information) > > [Almar Giardino di Costanza Mazara del Vallo](https://www.expedia.co.uk/Mazara-Del-Vallo-Hotels-Giardino-Di-Costanza-Resort.h1095179.Hotel-Information) > > [Hotel Villa Daphne](https://www.expedia.co.uk/Giardini-Naxos-Hotels-Hotel-Villa-Daphne.h1766367.Hotel-Information) > > [VOI Arenella Resort](https://www.expedia.co.uk/Syracuse-Hotels-VOI-Arenella-Resort.h1633512.Hotel-Information) > > [Hotel Kalura](https://www.expedia.co.uk/Cefalu-Hotels-Hotel-Kalura.h1617800.Hotel-Information) > > [Al 33 Giri](https://www.expedia.co.uk/Cefalu-Hotels-Al-33-Giri.h46222804.Hotel-Information) > > [Hotel Olimpo Le Terrazze](https://www.expedia.co.uk/Letojanni-Hotels-Hotel-Olimpo-Le-Terrazze.h2032211.Hotel-Information) > > [Costa Verde](https://www.expedia.co.uk/Cefalu-Hotels-Costa-Verde.h897883.Hotel-Information) > > [Calanica Residence Hotel](https://www.expedia.co.uk/Cefalu-Hotels-Calanica-Residence-Hotel.h2130274.Hotel-Information) > > [Hotel Mediterranee](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Mediterranee.h1455759.Hotel-Information) > > [Mangia's Pollina Resort](https://www.expedia.co.uk/Pollina-Hotels-Pollina-Resort.h20451228.Hotel-Information) > > [Hotel Villa Sonia](https://www.expedia.co.uk/Castelmola-Hotels-Hotel-Villa-Sonia.h1498740.Hotel-Information) > > [Nautilus Hotel](https://www.expedia.co.uk/Taormina-Coast-Hotels-Nautilus-Hotel.h36871038.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa ](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [VOI Marsa Siclà Essentia](https://www.expedia.co.uk/Scicli-Hotels-VOI-Marsa-Sicla-Resort.h3748979.Hotel-Information) > > [The Signature Level at Grand Palladium Sicilia Resort & Spa](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Garden-Beach-Resort-Spa.h42025780.Hotel-Information) > > [Villa Angela](https://www.expedia.co.uk/Taormina-Hotels-Villa-Angela.h1583026.Hotel-Information) > > [Grand Hotel Miramare](https://www.expedia.co.uk/Taormina-Hotels-Grand-Hotel-Miramare.h1207656.Hotel-Information) > > [The Ashbee Hotel - The Leading Hotels of the World](https://www.expedia.co.uk/Taormina-Hotels-The-Ashbee-Hotel.h4209909.Hotel-Information) > > [HOTEL VILLA CARLOTTA](https://www.expedia.co.uk/Taormina-Hotels-Villa-Carlotta.h1397632.Hotel-Information) > > [Taormina Park Hotel](https://www.expedia.co.uk/Taormina-Hotels-Taormina-Park-Hotel.h1713485.Hotel-Information) > > [Baglio la Porta di San Gerardo](https://www.expedia.co.uk/San-Vito-Lo-Capo-Hotels-Baglio-La-Porta-Di-San-Gerardo.h11675581.Hotel-Information) > > [Sicilia's Residence Hotel Art & Spa](https://www.expedia.co.uk/Aci-Catena-Hotels-Sicilias-Residence-Hotel-Art-Spa.h5334773.Hotel-Information) > > [Eurostars Monte Tauro](https://www.expedia.co.uk/Taormina-Hotels-Eurostars-Monte-Tauro.h913571.Hotel-Information) > > [Le Calette Bay](https://www.expedia.co.uk/Cefalu-Hotels-Le-Calette-Garden-Bay.h858621.Hotel-Information)