Walkable distance to city centre and restaurants etc. Breakfast was acceptable. The bathroom tiles are starting to look tired and in need of upgrading. Towels were threadbare. The bath mat was so thin you could see through it in parts. Whilst there, the fire alarm went off and we walked down the 6 flights of stairs to find that it was activated by someone smoking in their room. The staff were very apologetic.…Walkable distance to city centre and restaurants etc. Breakfast was acceptable. The bathroom tiles are starting to look tired and in need of upgrading. Towels were threadbare. The bath mat was so thin you could see through it in parts. Whilst there, the fire alarm went off and we walked down the 6 flights of stairs to find that it was activated by someone smoking in their room. The staff were very apologetic.

A verified traveller from Melbourne stayed at NH Bergamo

Posted 2 weeks ago

NH Bergamo

Treated abysmally …

1 out of 5

AWFUL! Booked this apt 11mths ago. An hour after landing in Bergamo, travelling to Cute & Cosy I received a txt from Elena (owner) saying we couldn’t stay here & will be staying in a friends apartment. No reason given! Late evening, foreign country, didn't speak Italian, tired from traveling, hungry & in need of a freshen up & now extremely angry we had no choice but to go with it. The apt we were shafted into was awful in a different location, dark, dismal, dirty & dangerous had bars on the windows & lacked every basic amenity. Bathroom had no shower cubicle just a bath with shower head above & no shower curtain to prevent water cascading onto the tiled floor- leaving it wet, slippy & dangerous! “that’s how it is, just leave it the maid will clean up!” What maid!! No bath mat, empty shower gel & 1/2 toilet roll between 4 adults for 5 days!!! Despite being on the websites “staged” photos this place had no kettle, toaster, or provisions like tea, coffee, sugar, cereals, fruit. No detergent/dishcloth/tea towels. Lacked enough dishes/cups/cutlery/pans for everyone so we had to eat out all of the time which impacted massively on our budget. Went to view C&C apt next day & it was occupied! When I queried it Elena said the major problem(?) had been solved & so let it out to someone else! Seriously? C&C was still being advertised as available for our dates on another website1week before we arrived. How is that possible?? Totally ruined holiday. Thanks …AWFUL! Booked this apt 11mths ago. An hour after landing in Bergamo, travelling to Cute & Cosy I received a txt from Elena (owner) saying we couldn’t stay here & will be staying in a friends apartment. No reason given! Late evening, foreign country, didn't speak Italian, tired from traveling, hungry & in need of a freshen up & now extremely angry we had no choice but to go with it. The apt we were shafted into was awful in a different location, dark, dismal, dirty & dangerous had bars on the windows & lacked every basic amenity. Bathroom had no shower cubicle just a bath with shower head above & no shower curtain to prevent water cascading onto the tiled floor- leaving it wet, slippy & dangerous! “that’s how it is, just leave it the maid will clean up!” What maid!! No bath mat, empty shower gel & 1/2 toilet roll between 4 adults for 5 days!!! Despite being on the websites “staged” photos this place had no kettle, toaster, or provisions like tea, coffee, sugar, cereals, fruit. No detergent/dishcloth/tea towels. Lacked enough dishes/cups/cutlery/pans for everyone so we had to eat out all of the time which impacted massively on our budget. Went to view C&C apt next day & it was occupied! When I queried it Elena said the major problem(?) had been solved & so let it out to someone else! Seriously? C&C was still being advertised as available for our dates on another website1week before we arrived. How is that possible?? Totally ruined holiday. Thanks

A verified traveller from UK stayed at Cute & Cozy Terrace

Posted 1 year ago

Cute & Cozy Terrace

Michaelangelo’s Casa is your casa. …

5 out of 5

Casa Michaelangelo is a first-class apartment with beautiful views of the upper town. Spacious with plenty of windows that open to create perfect cross ventilation. Bedrooms are large. Kitchen is modern with anything you would need. Washing machine is easy to operate. It’s on the top floor of the building but you only need to climb up one floor’s worth of stairs. I give it my highest recommendation. …Casa Michaelangelo is a first-class apartment with beautiful views of the upper town. Spacious with plenty of windows that open to create perfect cross ventilation. Bedrooms are large. Kitchen is modern with anything you would need. Washing machine is easy to operate. It’s on the top floor of the building but you only need to climb up one floor’s worth of stairs. I give it my highest recommendation.

A verified traveller stayed at Casa Michelangelo

Posted 3 months ago

Casa Michelangelo

Очень комфортно…

5 out of 5

Идеальное место!!…

Olegs stayed at Bed&Breakfast La Maison

Posted over a year ago

Bed&Breakfast La Maison

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