Title: Ruiz Milán Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2113081&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ruiz Milán Hotel Travelers relax at the indoor pool while the hotel's friendly team assists with tour arrangements and event planning at this welcoming Veracruz property ## Photo gallery for Ruiz Milán Hotel ![Reception - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/31120897.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, pool loungers - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/aec31071.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room | Iron/ironing board, free WiFi, alarm clocks - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/6cd4d19c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/0da2fdfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, 2 Double Beds, Partial Sea View | Iron/ironing board, free WiFi, alarm clocks - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/9e0a4089.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ruiz Milán Hotel captures Veracruz's vibrant atmosphere with amenities for all. Enjoy the indoor pool, playground, arcade room, and in-room WiFi. Guests praise the helpful staff. ## Reviews 7.0 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Laundry room - Room service - Housekeeping £49 includes taxes & fees 3 Feb - 4 Feb ## Room options ### Check availability for these dates Tonight [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 6 of 6 rooms ### View all photos for Quadruple Room Standard ![Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/9e8beac7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 269 sq ft - Sleeps 4 ### View all photos for Executive Room ![Executive Room | Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/cec9713d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Air conditioning LCD TV Premium bedding Private bathroom Free bottled water Satellite channels Desk Daily housekeeping - 75 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Double Room, 2 Double Beds, Partial Sea View ![Double Room, 2 Double Beds, Partial Sea View | Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/9e0a4089.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds, Partial Sea View ### Highlights Air conditioning LCD TV Private bathroom Free bottled water Satellite channels Desk Daily housekeeping - Partial sea view - 86 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room ![Standard Double Room | Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/cd1f3339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.4 Good 10 reviews ### Highlights Air conditioning Free cots/infant beds LCD TV Private bathroom Free bottled water Satellite channels Desk Daily housekeeping - 65 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Double Room Executive ![Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/b97a61f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Executive - 247 sq ft - Sleeps 4 ### View all photos for Double Room Standard ![Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/39b0cee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 226 sq ft - Sleeps 4 ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1370000/1364200/1364102/be5dc5b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galería Plaza Veracruz by Brisas Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,772 reviews £74 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Veracruz-Hotels-Galeria-Plaza-Veracruz-By-Brisas.h1364102.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=32643496-a8ea-4fe5-a7cf-1ac393bf3257&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/860000/852100/852096/e68bda88_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Veracruz Malecon - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 1,000 reviews £57 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Veracruz-Hotels-DoubleTree-By-Hilton-Hotel-Veracruz.h852096.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=32643496-a8ea-4fe5-a7cf-1ac393bf3257&top_cur=GBP) Ad ![Front of property – evening/night](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/48800/48711/8c61dada_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Veracruz Centro Histórico Malecon - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,001 reviews £68 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Veracruz-Hotels-Veracruz-Centro-Historico.h48711.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=32643496-a8ea-4fe5-a7cf-1ac393bf3257&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/691800/691723/0130f9d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Veracruz Malecon Malecon - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 939 reviews £67 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Veracruz-Hotels-Fiesta-Inn-Veracruz-Malecon.h691723.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=32643496-a8ea-4fe5-a7cf-1ac393bf3257&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1050000/1046200/1046161/dd92b9f3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Camino Real Veracruz Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,524 reviews £94 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Veracruz-Hotels-Camino-Real-Veracruz.h1046161.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=32643496-a8ea-4fe5-a7cf-1ac393bf3257&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222495/430c0273.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ramada Plaza by Wyndham Veracruz Boca del Rio De Las Americas - 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Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,002 reviews £115 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Veracruz-Hotels-Grand-Fiesta-Americana-Veracruz.h28363.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=32643496-a8ea-4fe5-a7cf-1ac393bf3257&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Ruiz-Milan-Hotel.h2113081.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Ruiz-Milan-Hotel.h2113081.Hotel-Information) ## About the area Located on the waterfront, Ruiz Milán Hotel is in Malecon, a neighbourhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, visit Veracruz Harbour. Don't miss out on a visit to Veracruz Aquarium. [Visit our Veracruz travel guide](https://www.expedia.co.uk/Veracruz.dx3696) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.20078%2C-96.13589&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DArMbNCLYRWocuhiTQWLsUhZJYw=) Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700 ### What's nearby - ![Veracruz Harbour which includes a square or plaza, a sunset and a bay or harbor](https://images.trvl-media.com/place/6165727/73db5668-1222-458d-afe4-a2fdf6aafd5a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Veracruz Harbour 2 min walk \- 0.1 miles - ![Zocalo or Plaza de Armas, the main square of Veracruz, Mexico](https://images.trvl-media.com/place/553248621557045889/703b1989-c1c7-4d26-a576-beb980d3f90e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo 2 min walk \- 0.1 miles - ![Veracruz international commerce port in Mexico](https://images.trvl-media.com/place/553248621532977367/b9a69632-3b3f-4f6f-82a1-5ee03a5fb0ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Malecón de Veracruz 2 min walk \- 0.1 miles - ![Naval Historical Museum featuring interior views](https://images.trvl-media.com/place/6322731/77f8e049-9fb7-4763-ba16-e9347bf40451.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Naval Historical Museum 3 min walk \- 0.2 miles - ![Veracruz Cathedral which includes a square or plaza and heritage elements as well as a small group of people](https://images.trvl-media.com/place/6322577/9e995d38-bfe7-4eaf-b7fe-1661a8c08f1a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Veracruz Cathedral 3 min walk \- 0.2 miles ### Getting around - Veracruz Central Station 9 min walk - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 29 min drive ### Restaurants - Gran Café de la Parroquia 1 min walk - Plaza gastronómica el refugios del pescador 2 min walk - Mariscos Tano 1 min walk - Restaurant "El condimento" del Hotel Emporio 3 min walk - Don Juan II 3 min walk ## About this property ### Ruiz Milán Hotel Hotel near Malecón de Veracruz Located close to Zócalo and Veracruz Cathedral, Ruiz Milán Hotel provides dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool, along with sunloungers - Airport drop-off service (surcharge), wedding services and a banquet hall - Tour/ticket information, ping pong and smoke-free property - A lift, a porter/bellboy and a front desk safe Room features All 98 rooms include comforts such as air conditioning, as well as perks such as free WiFi and free bottled water. More amenities include: - 32-inch LCD TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/2000000/1590000/1582100/1582089/8028b923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Malecon - Pool - Parking included - Free Wi-Fi - Restaurant 7.4 Good 398 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1582089&PinnedHotelID=1582089&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2190000/2185200/2185112/e960c85e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Baluarte Malecon - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2185112&PinnedHotelID=2185112&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/76000000/75810000/75807400/75807379/0c685381.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EMS Hoteles Centro Histórico Malecon - 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Pool - Hot tub - Spa - Parking included 8.6 Excellent 1,183 reviews £34 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/18000000/17840000/17830800/17830738/ae0d23e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Veracruz Veracruz - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 657 reviews £38 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=17830738&PinnedHotelID=17830738&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2113081,1582089,2185112,75807379,4327) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (MXN 85 per night) - 24-hour airport drop-off shuttle on request for a surcharge - Limited on-site parking ### Things to do - Indoor pool - Table tennis ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - On the waterfront - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 steps to reach entrance - Front entrance ramp - Lift (51 centimetre wide door) - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 6 floors - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Hair dryer (on request) - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable/satellite channels ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change): - Dining venue(s) ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4) - Airport shuttle fee per child: MXN 300 (up to 11 years old) - Nearby parking fee: MXN 85.00 per night (656 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Ruiz Hotel Ruiz Milan Ruiz Milan Ruiz Milan Hotel Ruiz Milan Hotel Veracruz Ruiz Milan Veracruz Ruiz Milán Hotel Veracruz Ruiz Milán Hotel Ruiz Milán Veracruz Ruiz Milán Ruiz Milán Hotel Hotel Ruiz Milán Hotel Veracruz Ruiz Milán Hotel Hotel Veracruz ## Frequently asked questions ### Does Ruiz Milán Hotel have a pool? ### How much does it cost to stay at Ruiz Milán Hotel? ### Is Ruiz Milán Hotel pet-friendly? ### How much is parking at Ruiz Milán Hotel? ### What time is check-in at Ruiz Milán Hotel? ### What time is check-out at Ruiz Milán Hotel? ### Does Ruiz Milán Hotel provide a shuttle to the airport? ### Where is Ruiz Milán Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ruiz Milán Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.4 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 117 8 - Good 165 6 - Okay 98 4 - Poor 67 2 - Terrible 51 ## Reviews ### 8/10 Good #### Genaro 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was nice; the rooms were clean. The hotel is located right in front of the Malecon of Veracruz, with a very nice view. Restaurants and everything else are close to it. ##### Genaro Stayed 14 nights in Dec 2025 ### 4/10 Poor #### Ana Francisca 2 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room! ##### Ana Francisca Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Celedonio 19 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with. ##### Celedonio Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Jaime 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Jaime Stayed 4 nights in Aug 2025 ### 8/10 Good #### Ciro 7 Mar 2023 Liked: Cleanliness, staff & service Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends ##### Ciro Stayed 3 nights in Mar 2023 ### 2/10 Terrible #### christian jordan 14 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No ##### christian jordan Stayed 1 night in Jul 2025 ### 8/10 Good #### Marcelo 11 Aug 2022 Liked: Cleanliness, staff & service #### The Port Old Hotel, nice location close to everything ##### Marcelo Stayed 1 night in Aug 2022 ### 4/10 Poor #### Maria 16 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming. ##### Maria ### 2/10 Terrible #### Maria 23 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling! ##### Maria Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Lourdes Araceli 11 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities N/A ##### Lourdes Araceli Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Elizabeth 30 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there. ##### Elizabeth Stayed 6 nights in May 2023 ### 2/10 Terrible #### Vatcharapan 31 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel. ##### Vatcharapan Stayed 4 nights in Dec 2023 ### 8/10 Good #### Juan 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente lugar cómodo y tranquilo ##### Juan Stayed 1 night in Jan 2026 ### 4/10 Poor #### Maria Lizeth 6 Jan 2026 Liked: Amenities Tardaron mucho en darnos las habitaciones que reservamos con un mes de anticipación ##### Maria Lizeth Stayed 1 night in Dec 2025 ### 6/10 Okay #### Francis 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities El internet lento o incluso nulo El baño no tiene buen desagüe Se llena todo de agua al bañarse ##### Francis Stayed 3 nights in Jan 2026 ### 4/10 Poor #### Victor 30 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities la habitacion sabanas muy grises,baño con fuga de agua y baño percudido instalaciones en genetal descuidadas albercabpor consiguiente ##### Victor Stayed 2 nights in Dec 2025 ### 4/10 Poor #### Daniel 28 Dec 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities La habitación no se siente limpia las almohadas están súper sucias el aire acondicionado es de un interruptor para prender y apagar no se puede regular y hace muchísimo ruido no se puede dormir con eso prendido ##### Daniel Stayed 1 night in Dec 2025 ### 6/10 Okay #### JOSE ANTONIO 29 Sept 2025 Liked: Staff & service Disliked: Cleanliness #### Habitación sucia Habitación en general sucia, estacionamiento muy pequeño. Lo unico destacado es la atención del personal y la ubicación del hotel. ##### JOSE ANTONIO Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mary 12 Sept 2025 Liked: Staff & service Tiene muy buena uvicacion ##### Mary Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Erika González 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me encanta la ubicación de este hotel ##### Erika González Stayed 1 night in Aug 2025 ### 6/10 Okay #### Beatriz 24 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities En general me pareció buen lugar sólo lo ocupaba para descansar, de las cosas que no me gustaron es la ropa de cama y de baño están muy desgastadas y curtidas y que sus pantallas no son smart o compatible para smart. El lugar es tranquilo y amé su café por las mañanas. ##### Beatriz Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Silvina 18 Aug 2025 Liked: Amenities Bueno ##### Silvina Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Cuauthli Enrique 13 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities Muy muy mala, es un hotel sucio, hay grietas en las paredes, compramos un par de toallas porque las del hotel están espantosas, huele un poco extraño, no se dejen llevar por las fotos que exhiben en su publicación, no tiene nada que ver con la realidad, no nos hicieron el aseo en una ocasión, el personal es amable en general, pero la propiedad es para no volver nunca. No lo recomiendo para nada, por ese precio hay mejores opciones como el hotel oriente (habitación superior) solo que esta vez no encontramos disponibilidad. Le doy una estrella porque no puedo darle menos ![](https://a.travel-assets.com/ugc/hotel-reviews/c7d8bc9a-baa2-40c1-b58f-e4b1b5b0e48e-1755055069348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8d08b94-d6e1-4147-bb0d-12f3f0c8e7a8-1755055070274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4aa7c75-98dd-43d1-9e2c-9ef9c3e46a13-1755055069482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cuauthli Enrique Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Daniel 10 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Las instalaciones estan viejas y descuidadas, y lo peor que me tocó fue que la señora de la limpieza me tocó para hacer el aseo, le grite que me esperara, y me abrió la puerta, alegando que tienen un horario para limpiar las recámaras, cuando no paso más de 2 minutos de que le contesté que me esperara, me hizo sentir muy incómodo pues estaba vistiéndome cuando abrió, que clase de servicio es ese. PESIMO ##### Daniel Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Verified traveller 4 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### No vuelvo El hotel es muuuy viejo (de 1947), y se nota, lw falta mucho mantenimiento, segun cuenta con estacionamiento, pero ahi nos dijeron que es muy chico y nunca habia espacio disponible ninguno de los 3 dias que estuve, enfrente cuenta con un área de carga/descarga y ahi se pueden estacionar 3 carros de bateria, tambien, si es que tienes suerte, si no, toca pagar parquimetros... las sabanas estaban sucias, solo un conector en todo el cuarto y no estaba por el área de camas, camas duras con base de cemento casi creo... la puerta se ve facil de abrir por la parte exterior ya que no estan bien cuadradas... elevador super pequeño(3 personas sin maletas apretadas) la television no servía, lo bueno que el clima si... lo use mas que nada para dormir y la vdd ni para eso volveria... lo unico que pudieramos decir que lo salva, y no tanto, es la ubicacion ##### Verified traveller Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Sangat Island Dive Resort](https://www.expedia.co.uk/Coron-Hotels-Sangat-Island-Dive-Resort.h11798539.Hotel-Information) > > [Hotels with Parking in Cardigan](https://www.expedia.co.uk/Cardigan-Hotels-Hotel-With-Parking.0-0-d182848-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Hotels in Tire](https://www.expedia.co.uk/Tire-Hotels.d6326777.Travel-Guide-Hotels) > > [Hotels near Chillington Hall](https://www.expedia.co.uk/Chillington-Hall-Hotels.0-l6233293-0.Travel-Guide-Filter-Hotels) > > [Hotels near University of Stirling](https://www.expedia.co.uk/University-Of-Stirling-Hotels.0-l6088433-0.Travel-Guide-Filter-Hotels) > > [Lincoln plaza](https://www.expedia.co.uk/London-Hotels-Lincoln-Plaza.h22162056.Hotel-Information) > > [Sports Hotels in Tenerife](https://www.expedia.co.uk/Tenerife-Hotels-Adventure-Sport-Hotel.0-0-d6047194-tAdventureSportHotel.Travel-Guide-Filter-Hotels) > > [Boutique Hotels in George Town](https://www.expedia.co.uk/George-Town-Hotels-Boutique-Hotel.0-0-d6023813-tBoutiqueHotel.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Phagwara](https://www.expedia.co.uk/5Star-Phagwara-Hotels.s50-0-d6123739.Travel-Guide-Filter-Hotels) ### Flights > [Flights from gyor per intl airport](https://www.expedia.co.uk/lp/airports/qgy/flights-from-gyor-per-intl-airport) > > [Flights from barnstable municipal airport](https://www.expedia.co.uk/lp/airports/hya/flights-from-barnstable-municipal-airport) > > [Flights from Houston (HOU) to Kenner (MSY)](https://www.expedia.co.uk/lp/flights/hou/msy/houston-to-new-orleans) > > [Flights from Birmingham (BHX) to Farnborough (FAB)](https://www.expedia.co.uk/lp/flights/bhx/fab/birmingham-to-farnborough) > > [Flights from Manchester (MAN) to Callao (LIM)](https://www.expedia.co.uk/lp/flights/man/lim/manchester-to-lima) ### Cars ### Activities > [Things to do in Hermanus](https://www.expedia.co.uk/Things-To-Do-In-Hermanus.d601891.Travel-Guide-Activities) > > [Things to do in Puglia](https://www.expedia.co.uk/Things-To-Do-In-Puglia.d6048562.Travel-Guide-Activities) ### Packages > [Central Samui](https://www.expedia.co.uk/Central-Samui-Koh-Samui.d553248621556406013.Attraction) ### General > [Visit Voss](https://www.expedia.co.uk/Voss.dx11300) ---