Title: Hotel Puerto Inn Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19526467&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerto Inn Hotel in Veracruz with fitness centre and 24-hour front desk ## Photo gallery for Hotel Puerto Inn ![Outdoor pool - Hotel Puerto Inn (Veracruz)](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/2e0d0b88.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi - Hotel Puerto Inn (Veracruz)](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/6b3d35cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Puerto Inn (Veracruz)](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/31aee7ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and lunch served, local cuisine - Hotel Puerto Inn (Veracruz)](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/098b36d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Puerto Inn (Veracruz)](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/72d9d07c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Puerto Inn balances work and play perfectly. Guests can stay fit at the gym, handle business at the dedicated center, and enjoy free WiFi in their rooms. The outdoor pool and sunny terrace are ideal for relaxation, while the staff earns praise for their attentive service. ## Reviews 6.6 ## Popular amenities - Gym - Pool - Breakfast available - Room service - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19526467&PinnedHotelID=19526467&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Double Room ![Double Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/b824f2a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Daily housekeeping Desk In-room safe Iron/ironing board - Sleeps 4 - 2 Double Beds ### View all photos for Single Room ![Single Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/52e6c143.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Daily housekeeping Desk In-room safe Iron/ironing board - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19530000/19526500/19526467/326140a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Daily housekeeping Desk In-room safe Iron/ironing board - Sleeps 6 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Puerto-Inn.h19526467.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Puerto-Inn.h19526467.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.21535%2C-96.17050&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UjtfDFLGxtpgPO8MivkcZc7_Kds=) Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870 #### What's nearby - Veracruz Institute of Technology \- 3 min drive \- 1.7 miles - Hospital Pemex \- 3 min drive \- 1.9 miles - Zócalo \- 5 min drive \- 3.3 miles - Veracruz Harbour \- 6 min drive \- 3.5 miles - Veracruz Aquarium \- 8 min drive \- 4.9 miles #### Getting around - Veracruz Central Station - 10 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 31 min drive #### Restaurants - ‪Pollo Leñero Av Veracruz - ‬9 min walk - ‪Oriente Express (zona comederos en Soriana) - ‬5 min walk - ‪Carl's Jr. - ‬6 min walk - ‪Alitas Infinitas - ‬10 min walk - ‪Little Caesars Pizza - ‬11 min walk ## About this property ### Hotel Puerto Inn Hotel near Veracruz Harbour Take advantage of a terrace, a gym and a business centre at Hotel Puerto Inn. The on-site restaurant offers breakfast and lunch. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool - Free self-parking - Cooked-to-order breakfast (surcharge), meeting rooms and a 24-hour front desk - Tour/ticket information, concierge services and smoke-free property Room features All 70 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/5000000/4200000/4196300/4196266/c34fa32c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fiesta Veracruz Veracruz - Pool - Kids pool - Parking included - Free WiFi 5.2 218 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=4196266&PinnedHotelID=4196266&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4780000/4771100/4771085/w2619h3318x0y1-bf1d6ce2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada del Carmen Malecon - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 317 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=4771085&PinnedHotelID=4771085&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/7000000/6440000/6439400/6439396/w3074h2295x0y4-d7eb9fce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Trianon Malecon - 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Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 695 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=11084264&PinnedHotelID=11084264&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8100000/8094600/8094534/61e1759d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Meson del Mar Malecon - Free WiFi - Air conditioning - Business services - Room service 8.4 Very good 271 reviews £34 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8094534&PinnedHotelID=8094534&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2810000/2806800/2806717/2d52eb9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Global Express Veracruz - Pool - Free airport shuttle - Parking included - Free WiFi 7.4 Good 445 reviews £35 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2806717&PinnedHotelID=2806717&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 8 AM to 1:00 PM for a fee: MXN 80 to 100 per person - A restaurant ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Puerto Inn Veracruz Hotel Puerto Inn Hotel Hotel Puerto Inn Veracruz Hotel Puerto Inn Hotel Veracruz ## Frequently asked questions ### Does Hotel Puerto Inn have a pool? ### Is Hotel Puerto Inn pet-friendly? ### How much is parking at Hotel Puerto Inn? ### What time is check-in at Hotel Puerto Inn? ### What time is check-out at Hotel Puerto Inn? ### Where is Hotel Puerto Inn located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Puerto Inn Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 5.6 Location ### 6.8 Staff & service ### 6.2 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 32 8 - Good 36 6 - Okay 24 4 - Poor 18 2 - Terrible 22 ## Reviews ### 4/10 Poor #### Sally 1 Jan 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty. ##### Sally Stayed 1 night in Dec 2024 ### 8/10 Good #### Junior Jesús 19 Mar 2025 Liked: Cleanliness, staff & service . ##### Junior Jesús Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Andrea 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Si todo muy bien la atención de la señora de la recepción excelente muy linda y atenta ##### Andrea Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Josue 31 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities De todo un poco ....para las noches de paso está muy bien y económico ##### Josue Stayed 1 night in Oct 2025 ### 10/10 Excellent #### PAOLA VANESSA 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Limpio ##### PAOLA VANESSA Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Jacqueline 26 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hice la reservación a través de Expedia y no se respetó, al llegar al hotel todo está ocupado y mi lugar nunca se reservó. ##### Jacqueline Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Erik 22 Oct 2025 Disliked: Staff & service Me descompusieron mi camioneta y no se hicieron responsables es ma se ofendieron me me gritaron el gerente ##### Erik Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Guadalupe 22 Oct 2025 Disliked: Cleanliness Las instalaciones presentaban humedad ##### Guadalupe Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Luis 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities buen servicio ##### Luis Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Marcos axel 17 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Nada ##### Marcos axel Stayed 4 nights in Jun 2025 ### 8/10 Good #### Rosa 16 Jun 2025 Liked: Cleanliness, amenities Según la aplicación cancelo antes o no reporto mi reservación ##### Rosa Stayed 1 night in Jun 2025 ### 6/10 Okay #### Domingo 15 Jun 2025 Para descansar ok ##### Domingo Stayed 1 night in Jun 2025 ### 6/10 Okay #### Luis Ismael 6 Jun 2025 Liked: Cleanliness Gracias ##### Luis Ismael Stayed 2 nights in May 2025 ### 6/10 Okay #### Luis Ismael 6 Jun 2025 Liked: Cleanliness Nos asignaron habitación frente a la alberca y estaba todo mojado, intentando caminar por ahí. ##### Luis Ismael Stayed 2 nights in May 2025 ### 6/10 Okay #### Miguel 4 Jun 2025 Falta mantenimiento a las instalaciones hidráulicas,mala iluminación en pasillos y poca seguridad en chapas de puerta principal de acceso a la habitación en mal estado ##### Miguel Stayed 1 night in May 2025 ### 10/10 Excellent #### Jesus 8 May 2025 Liked: Amenities, property conditions & facilities Bien ##### Jesus Stayed 2 nights in May 2025 ### 4/10 Poor #### David 8 May 2025 Disliked: Staff & service, amenities, property conditions & facilities Cuenta con un estacionamiento bastante insuficiente y solo hay 1 persona para atender todo el hotel ##### David Stayed 1 night in May 2025 ### 6/10 Okay #### NESTOR 22 Apr 2025 Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece ##### NESTOR Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### OSVALDO 21 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities no expiden la factura ##### OSVALDO Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Esli 21 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Terrible No dan toallas, el papel igienco solo medio rollo, la ducha se encharca, el baño todo el tiempo mojado, y en general el lugar es bastante desagradable. ##### Esli Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Abbad 20 Apr 2025 Disliked: Amenities, property conditions & facilities Reserve llegue y no estaba la reservación no hay nada de empatía sólo dijeron no hay nada y usted ya realizó check in mientras que yo no hice nada. Me dejaron a la 11 de la noche sin habitación con mi familia dos bebés y sin haber nada donde hospedarse. ##### Abbad Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Karla Maria 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Increíble, Ideal para volver aquí ##### Karla Maria Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Arturo 19 Apr 2025 Disliked: Staff & service, property conditions & facilities En general la limpieza es fundamental en una habitación ##### Arturo Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Verified traveller 19 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PÉSIMO HOTEL Me fue mal demasiado ruido hasta las 2 am, todo estaba sucio la regadera, el baño y el piso, nisiquiera tiene un buen estacionamiento, ni toallas y basura por todos lados ![](https://a.travel-assets.com/ugc/hotel-reviews/017F179AC1E79C202296648C1AB574A595FC303C1745074386426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B4012B6141BACCE399D7736F16E2C128D84E06041745074374054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55E08EEA4776AF9ECB2FDE470991410F8CEB9DAC1745074383485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D64C771FC0F4E3B075E17143CB119A429D1C89EB1745074380383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Verified traveller 31 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo Falta de servicio al cliente, muy caro para lo que es, pésimo ##### Verified traveller Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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