Hotel Oriente

2.5 star property
Hotel with a coffee shop/cafe, steps from Veracruz Cathedral

Choose dates to view prices

Photo gallery for Hotel Oriente

Property entrance
Buffet
Point of interest
Lobby sitting area
Terrace/patio
Hotel Oriente, in the heart of Veracruz, offers a peaceful terrace and an on-site coffee shop. Enjoy WiFi in every room. Its central location puts you within walking distance of the Naval Historical Museum and the Museo de la Ciudad de Veracruz.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Doble Superior

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
Laptop workspace
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
Laptop workspace
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
Laptop workspace
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
Laptop workspace
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
Laptop workspace
  • 377 sq ft
  • Sleeps 6
  • 3 Double Beds

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About the area

Located in Old Town Veracruz, a neighbourhood in Veracruz, Hotel Oriente is near a train station and by the sea. Museo de la Ciudad de Veracruz and Naval Historical Museum are cultural highlights, and some of the area's notable landmarks include Carranza Lighthouse and Bastion of Santiago Museum. Don't miss out on a visit to Veracruz Aquarium.
Map
Calle Miguel Lerdo 20, Zona Centro, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour - 1 min walk - 0.0 miles
  • Zócalo - 3 min walk - 0.2 miles
  • Veracruz Cathedral - 3 min walk - 0.2 miles
  • Veracruz Aquarium - 2 min drive - 1.4 miles
  • World Trade Center Veracruz - 10 min drive - 6.0 miles

Getting around

  • Veracruz Central Station - 5 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Bar Prendes - ‬2 min walk
  • ‪Los Portales de Veracruz - ‬2 min walk
  • ‪Mariscos Tano - ‬2 min walk
  • ‪Gran Café del Portal - ‬3 min walk

About this property

Hotel Oriente

Hotel near Veracruz Cathedral
Located close to Naval Historical Museum and Museo de la Ciudad de Veracruz, Hotel Oriente provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a lift and a computer station
  • A front desk safe, a banquet hall and a 24-hour front desk
  • Luggage storage, tour/ticket information and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 50 per night)
  • Beach shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: MXN 130 to 200 per person
  • A coffee shop/cafe

Restaurants on site

  • Café Oriente

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1961
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 170 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 200 per person
  • Nearby parking fee: MXN 50.00 per night (722 ft away)
  • Pet fee: MXN 170 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Oriente Hotel Veracruz
Oriente Veracruz
Hotel Oriente Hotel
Oriente Suites Hotel
Hotel Oriente Veracruz
Hotel Oriente Hotel Veracruz

Frequently asked questions

Is Hotel Oriente pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 170 per pet, per night.

What time is check-in at Hotel Oriente?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Hotel Oriente?

Checkout is at noon.

Where is Hotel Oriente located?

Located in Old Town Veracruz, this hotel is within a 5-minute walk of Veracruz Cathedral and Naval Historical Museum. Museo de la Ciudad de Veracruz and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is only a 5-minute walk.

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Reviews

Hotel Oriente Reviews

8.2

Very good

8.4

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 232 out of 546 reviews
Rating 8 - Good. 172 out of 546 reviews
Rating 6 - Okay. 87 out of 546 reviews
Rating 4 - Poor. 31 out of 546 reviews
Rating 2 - Terrible. 24 out of 546 reviews

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio
Stayed 1 night in Jun 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio
Stayed 2 nights in Jun 2025

8/10 Good

Juana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to tourist attractions.
Stayed 13 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

Emile

Liked: Cleanliness, amenities, property conditions & facilities
Execelente
Stayed 2 nights in Jun 2025

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien en limpieza ala habitación
Stayed 2 nights in Sep 2025

6/10 Okay

José Luis

Liked: Cleanliness, staff & service, amenities
Todo bien, solo el AC tenía las ventilas dañadas y daba directo a la cama pero con el set de colchas de la cama no se sentía mucho cubriéndote con ellas, un buen hotel calidad-precio
Stayed 1 night in Sep 2025

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Envíe Mail y trate de comunicarme por todos los medios y nunca me respondieron, lllegue temprano y tuve que esperar más tiempo por qué no pudieron resolver ni el checkin ni lo del estacionamiento. Hacer reservación a través de Expedia (aunque no hay tanto cambio en costos) pareciera que les molesta a la recepcionista, solo te dicen: “espere-espere” no volvería a hospedarme ahí.
Stayed 1 night in Aug 2025

10/10 Excellent

eliguerrero***jg@gmail.com

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion del hotel esta perfecta y el precio muy accesible
Stayed 1 night in Aug 2025

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de toso el personal fue increíble, entendido que el tema del estacionamiento fue a raíz de las mejoras del municipio a las banquetas.. de cualquier forma todo está increíble, la ubicación del hotel es inmejorable
Stayed 7 nights in Aug 2025

4/10 Poor

Gildardo

Disliked: Cleanliness, staff & service, property conditions & facilities
La recepcionista fue muy déspota y grosera con los huéspedes, le falta mucha educación
Stayed 1 night in Aug 2025

8/10 Good

Dara Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están realizando obras a la altura de la entrada del estacionamiento, pero lo solucionaron. Pese a que envié mensaje preguntando por la dirección del mismo sin obtener respuesta, me informaron en el hotel y todo ok. El aire acondicionado está mal ubicado, y le daba de lleno a una de las 2 camas 😬 Por lo demás: Todo muy bien, buen servicio, y resolviendo el inconveniente sobre la reservación de las habitaciones (en la reserva a mí me aparecían 2, y al hotel solo le aparecía 1, pero resolvieron pronto y sin más problemas).
Stayed 1 night in Aug 2025

10/10 Excellent

jose ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
todo me gusto
Stayed 1 night in Aug 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único que tuve complicaciones fue en el estacionamiento ya que por parte del gobierno están arreglando la banqueta y no fue posible ingresar al estacionamiento
Stayed 1 night in Aug 2025

4/10 Poor

CHRISTIAN

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La propiedad es muy antigua y no tiene buen mantenimiento. Las ventanas de los baños no tienen seguridad, los AA no pueden regularse, las habitaciones huelen a humedad, sus ventanas no tienen protección contra el ruido, no habilitaron con alternativas su estacionamiento y la opción que dan tiene costo adicional y es un lugar inseguro.
Stayed 1 night in Aug 2025

10/10 Excellent

jose ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Leslie

Liked: Cleanliness
Disliked: Staff & service
No respetaron la suite que había elegido mi familiar tuvo que dormir super incómodos
Stayed 1 night in Aug 2025

2/10 Terrible

Eva Palmira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo el servicio
Stayed 1 night in Aug 2025

8/10 Good

Angélica

Liked: Cleanliness, staff & service, amenities
Lo malo de este hotel, fue la regadera, le sale más a una botella al vaciar. De todo lo demás está genial, pero le sale apenas unas gotas o no se si solo sea en esa habitación. Y poca accesibilidad para extender la estancia por unas horas más.
Stayed 1 night in Aug 2025

2/10 Terrible

Alejandro Zitle

Disliked: Staff & service, property conditions & facilities
Mi experiencia en el hotel fue decepcionante. La habitación estaba en mal estado y el baño tenía un problema grave: el lavabo se desprendió. Cuando informé al personal del hotel, su reacción fue defensiva y se centraron en evitar la responsabilidad en lugar de preocuparse por la seguridad y bienestar de mi hija de 10 años. La falta de empatía y atención fue terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y ubicación
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Liked: Amenities
Tiene buena ubicación, el personal muy amable, seguro volveré
Stayed 1 night in Aug 2025

10/10 Excellent

alaciel

Stayed 2 nights in Jul 2025

8/10 Good

María Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Buena en términos generales , las reparaciones en sus alrededores, fue demasiado incómodo
Stayed 1 night in Jul 2025