Title: Grand Hotel Plaza Veracruz Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Plaza Veracruz Travelers can relax by the outdoor pool, unwind in the spa tub, or take a short walk to explore the historic charm of Zocalo square in downtown Veracruz ## Photo gallery for Grand Hotel Plaza Veracruz ![Outdoor pool - Grand Hotel Plaza Veracruz (Veracruz)](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/108406c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Grand Hotel Plaza Veracruz (Veracruz)](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/5cd63021.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Grand Hotel Plaza Veracruz (Veracruz)](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/a1a54f29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | In-room safe, desk, free WiFi, bed sheets - Grand Hotel Plaza Veracruz (Veracruz)](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/e0149cda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family dining - Grand Hotel Plaza Veracruz (Veracruz)](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/aa34a1a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Grand Hotel Plaza Veracruz combines urban convenience with relaxation. Enjoy the outdoor pool, spa tub, fitness center, in-room WiFi, satisfying meals at the restaurant, and knowledgeable assistance from the multilingual staff. ## Reviews 7.0 Good ## Popular amenities - Pool - Hot tub - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Dec 28 - Dec 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### Executive Double Suite ### Highlights Air conditioning LED TV Private bathroom Hairdryer Free bottled water Cable channels Desk In-room safe - Sleeps 2 - 1 Double Bed ### Executive King Suite ### Highlights Air conditioning LED TV Private bathroom Hairdryer Free bottled water Cable channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Master King Suite with Jacuzzi ### Highlights Air conditioning LED TV Private bathroom Hairdryer Free bottled water Cable channels Desk In-room safe - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### Executive Cuadruple Suite ### Highlights Air conditioning LED TV Private bathroom Hairdryer Free bottled water Cable channels Desk In-room safe - Sleeps 4 - 2 Double Beds ### Master Cuadruple Suite with Sofa Bed ### Highlights Air conditioning LED TV Sofa bed Private bathroom Hairdryer Free bottled water Cable channels Desk - Sleeps 5 - 2 Double Beds ### Master Cuadruple Suite ### Highlights Air conditioning LED TV Private bathroom Hairdryer Free bottled water Cable channels Desk In-room safe - Sleeps 4 - 2 Double Beds ### Master Cuadruple Suite with Jacuzzi ### Highlights Air conditioning LED TV Sofa bed Private bathroom Hairdryer Free bottled water Cable channels Desk - Sleeps 5 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Grand-Hotel-Plaza-Veracruz.h2806681.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Grand-Hotel-Plaza-Veracruz.h2806681.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.18691%2C-96.13491&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WnRtwIR_H28HJO4gechge_9LUvg=) Av. Salvador Diaz Miron #776, Col. Centro CP, Veracruz, VER, 91700 #### What's nearby - UNIMEX Mexican University Veracruz \- 7 min walk \- 0.4 miles - Benito Juarez Auditorium \- 13 min walk \- 0.7 miles - Veracruz Aquarium \- 17 min walk \- 0.9 miles - Veracruz Harbour \- 5 min drive \- 1.2 miles - Zócalo \- 7 min drive \- 1.9 miles #### Getting around - Veracruz Central Station - 8 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 23 min drive #### Restaurants - ‪Pizza Hut Diaz Mirón - ‬2 min walk - ‪Subway - ‬4 min walk - ‪Tacos El Deportivo - ‬5 min walk - ‪El Zaguán - ‬6 min walk - ‪hojaldras denegri 20 de noviembre - ‬4 min walk ## About this property ### Grand Hotel Plaza Veracruz Hotel near Veracruz Aquarium You can look forward to a gym, conference space and a hot tub at Grand Hotel Plaza Veracruz. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Free self-parking and valet parking - A 24-hour front desk, multilingual staff and a lift - Meeting rooms and a computer station Room features All 84 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 27-cm LED TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/71000000/70890000/70882600/70882514/dd4f15ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Meson del Barrio Malecon - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 52 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=70882514&PinnedHotelID=70882514&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4600000/4596900/4596873/922a1bec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ziami Malecon - Pool - Parking included - Free Wi-Fi - Restaurant 6.8 223 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4596873&PinnedHotelID=4596873&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/72000000/71080000/71075400/71075392/01d41551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HF Hacienda San Francisco Paso de Ovejas - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.4 Good 8 reviews £41 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=71075392&PinnedHotelID=71075392&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, Multiple Beds | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10060000/10059100/10059042/6b46b07c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Santander Veracruz Centro Historico Malecon - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.2 Good 308 reviews £20 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=10059042&PinnedHotelID=10059042&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/42000000/41900000/41892200/41892119/032578e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dulce Boca Boca del Río - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 73 reviews £25 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=41892119&PinnedHotelID=41892119&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor wedding](https://images.trvl-media.com/lodging/3000000/2820000/2814500/2814475/dcdfccfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villas Dali Veracruz Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 421 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2814475&PinnedHotelID=2814475&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/2000000/1590000/1582100/1582089/8028b923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Malecon - Pool - Parking included - Free Wi-Fi - Restaurant 7.4 Good 378 reviews £46 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1582089&PinnedHotelID=1582089&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/5000000/4200000/4196300/4196266/c34fa32c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fiesta Veracruz Veracruz - Pool - Kids’ pool - Parking included - Free Wi-Fi 5.2 218 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4196266&PinnedHotelID=4196266&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/69000000/68680000/68672800/68672742/79b08df7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oliba De Las Americas - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 744 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=68672742&PinnedHotelID=68672742&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/10000000/9340000/9337100/9337014/1c66d9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Candilejas Playa Malecon - Air-conditioning - Games room - Laundry room - Room service 8.2 Very good 390 reviews £19 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=9337014&PinnedHotelID=9337014&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - A restaurant ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Computer station - Conference space - Meeting rooms ### Accessibility - Lift ### More - 1 building - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 27-cm LED TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Veracruz Plaza Veracruz Plaza Hotel Grand Plaza Veracruz Veracruz Plaza Grand Plaza Veracruz Veracruz Grand Hotel Plaza Veracruz Hotel Grand Hotel Plaza Veracruz Veracruz Grand Hotel Plaza Veracruz Hotel Veracruz ## Frequently asked questions ### Does Grand Hotel Plaza Veracruz have a pool? ### Is Grand Hotel Plaza Veracruz pet-friendly? ### How much is parking at Grand Hotel Plaza Veracruz? ### What time is check-in at Grand Hotel Plaza Veracruz? ### What time is check-out at Grand Hotel Plaza Veracruz? ### Where is Grand Hotel Plaza Veracruz located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel Plaza Veracruz Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.4 Location ### 7.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 61 8 - Good 111 6 - Okay 81 4 - Poor 36 2 - Terrible 24 ## Reviews ### 8/10 Good #### Verified traveller 20 Sept 2019 Liked: Cleanliness, staff & service Disliked: Amenities Hotel cómodo, desayuno insuficiente Habitaciones amplias ##### Verified traveller Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 17 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general todo es bueno a excepción de que no hay un area donde puedas tender tu ropa mojada ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Verified traveller 17 Sept 2019 Disliked: Property conditions & facilities Le hace falta mantenimiento a las instalaciones, huele a humedad las habitaciones ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Mirna, Tabasco 15 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities Muy bueno, exelente limpieza, y buena comida, buen trato. ##### Mirna Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 10 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Cafetería cerraba muy temprano, desayuno de cortesía, sencillisimo, las toallas nunca fueron completas y al segundo se llevaron 2, nos dejaron 2 ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### gabriel yovanni 10 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel muy buena ubicación,nada mas le hace falta un poco mas de mantenimiento a la alberca pero esta muy bien ##### gabriel yovanni Stayed 3 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller 10 Sept 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La publicidad totalmente engañosa las habitaciones no son para nada como se ven en las fotos, la alberca sucia y el cuarto tenia un olor a humedad terrible, pedimos cambio de habitacion por que aparte no servia el clima y el personal no fue nada amable, la jabitacion en la que nos colocaron después tambien olia mal pero estabamos tan cansados que tuvimos que aceptarla, jamas volveria a hospedarme en ese hotel ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller 3 Sept 2019 Esta bien, el servicio corresponde al precio pagado por habitación. Tiene lo necesario. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Cass 31 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort Fue buena, nos cambiaron de habitación por remodelación el único inconveniente fue que nuestro último día se fue la luz. ##### Cass Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 27 Aug 2019 Liked: Cleanliness, staff & service la alberca esta padre y las habitaciones muy comodas ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Mariana 20 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fin de semana en Veracruz Buena ubicación bastante cerca el ADO, le falta un poco de mantenimiento al edificio en general como que ya es viejo pero está bien, la atención es buena. Si volvería a hospedarme ahí ##### Mariana Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 20 Aug 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities La habitación en general no se ve completanente limpia, el baño tiene indicios de humedad que hacen ver sucio. La atención del personal es buena. ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller 20 Aug 2019 Liked: Cleanliness, staff & service Me gustó el cuarto, aunque es pequeño es cómodo, lo que no me gustó definitivamente fue el colchón, está como una roca, y amanecí con lumbalgia por ese colchón tan duro. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 6/10 Okay #### GERARDO JAVIER 18 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service LAS HABITACIONES ESTAN UN POCO PEQUEÑAS Y OBSCURAS , EL DESAYUNO CONTINENTAL ESTA MUY LIMITADO Y SU BUFET TAMPOCO ESTA BIEN SURTIDO, ME CAMBIARON DE HABITACION POR QUE EL CLIMA NO FUNCIONABA, Y LA ALBERCA TIENE SUCIEDAD DE PALOMAS. ##### GERARDO JAVIER Stayed 4 nights in Aug 2019 ### 2/10 Terrible #### Carolina 16 Aug 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La peor experiencia en hoteles Horroroso en todos los sentidos, el aire acondicionado NO funsiona cuando lo reportamos nos dijeron, pues parece abajo de la puerta que aqui si da, la cama dura y cochina de orines, las almohadad iguales, la alberca sucia. Nos dio comezon y tuvimos que ir al doctor, el desayuno que da consiste en 1rebanada de pan tostado y un vasito de jugo o cafe, el Gerente un GROSERO. nos tuvimos que retirar del hotel y No quisieron regresarnos el dinero. Fue un horror. ##### Carolina Stayed 2 nights in Aug 2019 ### 8/10 Good #### YADIRA 14 Aug 2019 Liked: Cleanliness, staff & service, room comfort #### buen servicio Al principio nos dieron una habitación muy pequeña, luego nos cambiaron y todo estuvo bien a excepción de la regadera que se inundaba por no tener bien canalizado el desagüe del agua, el personal muy amable y servicial ##### YADIRA Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 14 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect very clean and beautiful excellent service excellent food ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### ALEJANDRO, Oaxaca 13 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo obtenido considera El precio obtenido a través de la aplicación es excelente ##### ALEJANDRO Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller 13 Aug 2019 La ubicación. Servicio a cuaetos no es el óptimo, no hay toallas. La alberca necesita limpieza ##### Verified traveller Stayed 3 nights in Aug 2019 ### 4/10 Poor #### Verified traveller 13 Aug 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No lo recomiendo para nada La alberca súper sucia nunca cambian el agua El servicio de toallas Malí no habían La comida de bufet pésima ##### Verified traveller Stayed 3 nights in Aug 2019 ### 4/10 Poor #### Verified traveller 13 Aug 2019 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El clima no enfriaba, decia que contaban con servicio a la habitacion y en cuanto llegue me dicen que no cuentan con el, por lo que tuve que pedir comida por otro lado ##### Verified traveller Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Verified traveller 13 Aug 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No coorespondia las fitos mostrads, incluso no se llama gran hitel, toallas deshilachdas, el hotel tofo mal pintado, no zervia el elevadorr y no era desayuno continental solo pan tostado ycafe, un verdadero robo el costo para sus instalaciones, se ve q expedia nunca se ha asomado yo creo es de 2 estrellas ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Altagracia, Ciudad de México 12 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Falta un poco de comunicación, reserve para tres persona y únicamente me proporcionaban toallas (deberían renovarlas), jabón para dos personas, aún cuando comente en recepción. ##### Altagracia Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Jesus, Tabasco 12 Aug 2019 Liked: Cleanliness, staff & service No me gustó que te piden las llaves de tu coche ellos te lo estacionan y cuando lo utilizas lo llevan a la entrada, pero no se hacen responsables por el daño o robo de tu vehículo osea está mal, no tenía internet en mi habitación de repente había una señal mínima y de repente se iba y eso que estaba en el segundo piso ##### Jesus Stayed 2 nights in Aug 2019 ### 8/10 Good #### Williams 8 Aug 2019 Liked: Cleanliness, staff & service Bueno pero el asensor no funcionabael aire acondicionado de la recepciin tampoco y en el cuarto no habia señal de tv. ##### Williams Stayed 1 night in Aug 2019 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) ---