Title: Gran Hotel Diligencias Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2113395&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel Diligencias Travelers find upscale comfort and attentive service near Veracruz's historic landmarks, with spa treatments and pool relaxation enhancing their stay ## Photo gallery for Gran Hotel Diligencias ![Outdoor pool - Gran Hotel Diligencias (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/e8e1e33c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Gran Hotel Diligencias (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/dbf0f8e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Gran Hotel Diligencias (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/74d3c904.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Gran Hotel Diligencias (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/06dfea30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast buffet - Gran Hotel Diligencias (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/e9cf7aa4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gran Hotel Diligencias offers a peaceful retreat in central Veracruz. Enjoy lunch at Mariscos Villarica, hydrotherapy and massage at SPA TRIDOSHA, or relax by the outdoor pool. The hotel features a bar, 24-hour health club, and helpful multilingual staff with luggage storage. ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Spa - Parking included - Free Wi-Fi £41 includes taxes & fees 6 Mar - 7 Mar ## Room options ### Check availability for these dates Tonight [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Master Suite ![Master Suite | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/533ebc47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 9.0 Wonderful 7 reviews ### Highlights Air conditioning Full-sized fridge/freezer Flat-screen TV Premium bedding Down duvet Hairdryer Rainfall showerhead Private bathroom - 684 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Single Room ![Standard Single Room | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/39fc9e2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.6 Excellent 76 reviews ### Highlights Air conditioning Full-sized fridge/freezer Flat-screen TV Premium bedding Separate bedroom Down duvet Hairdryer Rainfall showerhead - 333 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113395/07a82a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.4 Very good 99 reviews ### Highlights Air conditioning Full-sized fridge/freezer Flat-screen TV Premium bedding Down duvet Hairdryer Rainfall showerhead Private bathroom - 333 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### Junior Suite 7.0 Good 2 reviews ### Highlights Air conditioning Full-sized fridge/freezer Flat-screen TV Premium bedding Separate bedroom Down duvet Hairdryer Rainfall showerhead - 684 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Gran-Hotel-Diligencias.h2113395.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Gran-Hotel-Diligencias.h2113395.Hotel-Information) ## About the area Located in Veracruz, Gran Hotel Diligencias is in the historical district. Notable landmarks in the area include Carranza Lighthouse and San Juan de Ulua Castle, and travellers wishing to experience a bit of culture can try City Museum. Veracruz Cathedral and Flea Market are two other places to visit that come recommended. Guests love the hotel's central location. [Visit our Veracruz travel guide](https://www.expedia.co.uk/Veracruz.dx3696) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.19996%2C-96.13869&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6R7hLJEo8XMgbngl5WDjUBNkjzE=) 1115 Independence Avenue Downtown, Veracruz, VER, 91700 ### What's nearby - ![Zocalo or Plaza de Armas, the main square of Veracruz, Mexico](https://images.trvl-media.com/place/553248621557045889/703b1989-c1c7-4d26-a576-beb980d3f90e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo 1 min walk \- 0.1 miles - ![Veracruz Cathedral which includes a square or plaza and heritage elements as well as a small group of people](https://images.trvl-media.com/place/6322577/9e995d38-bfe7-4eaf-b7fe-1661a8c08f1a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Veracruz Cathedral 2 min walk \- 0.1 miles - ![Veracruz Harbour which includes a square or plaza, a sunset and a bay or harbor](https://images.trvl-media.com/place/6165727/73db5668-1222-458d-afe4-a2fdf6aafd5a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Veracruz Harbour 3 min walk \- 0.2 miles - ![Veracruz international commerce port in Mexico](https://images.trvl-media.com/place/553248621532977367/b9a69632-3b3f-4f6f-82a1-5ee03a5fb0ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Malecón de Veracruz 5 min walk \- 0.3 miles - ![Carranza Lighthouse which includes a city, a statue or sculpture and a square or plaza](https://images.trvl-media.com/place/6322569/88f0513e-ca48-4c96-8ace-477068a163f1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Carranza Lighthouse 8 min walk \- 0.5 miles ### Getting around - Veracruz Central Station 8 min walk - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 26 min drive ### Restaurants - Los Portales de Veracruz 1 min walk - Restaurant Bar Regis 1 min walk - Gran Café del Portal 1 min walk - Bar El Estribo 1 min walk - El Alba Fuente De Sodas 1 min walk ## About this property ### Gran Hotel Diligencias Upscale hotel near Veracruz Cathedral Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to hydrotherapy, a hot stone massage or a body scrub at Spa Tridosha, the on-site spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), tour/ticket information and a 24-hour front desk - Smoke-free property, free newspapers and multilingual staff - Guest reviews speak highly of the central location and helpful staff Room features All 121 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/487100/487041/3265e329.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Veracruz Hotel Malecon - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 1,710 reviews £78 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=487041&PinnedHotelID=487041&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/50000/48800/48711/b732b3a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Veracruz Centro Histórico Malecon - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,001 reviews £63 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=48711&PinnedHotelID=48711&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/160000/150600/150534/fa6ecf64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Veracruz Centro Historico Old Town Veracruz - 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1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=4327&PinnedHotelID=4327&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=2113395&PinnedHotelID=2113395&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2113395,487041,48711,150534,691723) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Mariscos Villarica ### Things to do - 24-hour health club - Full-service spa - Hot tub - Outdoor pool - Sauna - Steam room ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hot stone massages - Hydrotherapy - In-room massages - Spa open select days - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 200.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: MXN 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Gran Diligencias Gran Diligencias Veracruz Gran Hotel Diligencias Gran Hotel Diligencias Veracruz Gran Hotel Veracruz Gran Hotel Diligencias Hotel Gran Hotel Diligencias Veracruz Gran Hotel Diligencias Hotel Veracruz ## Frequently asked questions ### Does Gran Hotel Diligencias have a pool? ### How much does it cost to stay at Gran Hotel Diligencias? ### Is Gran Hotel Diligencias pet-friendly? ### How much is parking at Gran Hotel Diligencias? ### What time is check-in at Gran Hotel Diligencias? ### What time is check-out at Gran Hotel Diligencias? ### Does Gran Hotel Diligencias provide a shuttle to the airport? ### Where is Gran Hotel Diligencias located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Hotel Diligencias Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 672 8 - Good 281 6 - Okay 135 4 - Poor 52 2 - Terrible 44 ## Reviews ### 10/10 Excellent #### Marcelo 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, friendly staff and great location! ##### Marcelo Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Pedro 16 Oct 2025 Liked: Amenities Nice rooms and service. ##### Pedro Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Susan 4 Nov 2025 Liked: Cleanliness, property conditions & facilities Great location, right on the zocolo. Super friendly, helpful staff. ##### Susan Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Jean 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Towels weren’t exactly white but location and service were excellent! ![View from our room ](https://a.travel-assets.com/ugc/hotel-reviews/42c65ba1-b0f8-4f55-a9a0-19570f3800bb-1765426939478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jean Stayed 1 night in Dec 2025 ### 8/10 Good #### Alma Leticia Lopez 15 Nov 2025 Liked: Cleanliness, staff & service Great location. Rooms are dated. Comfortable stay. ##### Alma Leticia Lopez Stayed 4 nights in Oct 2025 ### 8/10 Good #### Ricardo 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very friendly ##### Ricardo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Nathan 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to the boulevard and every good restaurant in town. The perfect place to stay when entaining friends and family. ##### Nathan Stayed 1 night in Jul 2025 ### 8/10 Good #### Claudia 20 Jun 2025 Liked: Cleanliness, staff & service It has an amazing pool view and location ##### Claudia Stayed 2 nights in Jun 2025 ### 8/10 Good #### Luis David 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Pros: Clean, with nice old-style furniture in good condition. Excellent location if you are okay with not staying near the beach. Tons of restaurants (check reviews before going), live music, handicraft stores, the famous Güero Güera ice cream shops, La Parroquia restaurants, local shoe stores, and more. Gentle and helpful staff, although some do not speak English. Close to the Malecón, tourist two-story open bus rides, the Marines Museum, and many historical buildings. Cons: Outdoor live music can be annoying late at night. If you need a safe, make sure you request a room with a working one, and double-check that it is securely attached to the wall when you arrive. Far from the nicest beaches. ##### Luis David Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Efrain 28 Sept 2025 Liked: Staff & service Disliked: Cleanliness #### Average Hotel, but great location Room was clean but worn. Okay for overnight stay which is what I utilized it for. The lobby was clean, but the carpets in the room floors should be replaced and were not vacuumed. Outside bar was good. I would stay there again because I liked the location in the heart of the city; will look for other accommodations also. ##### Efrain Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jesenia 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property location is near by restaurants and shops. The room was big. ##### Jesenia Stayed 1 night in May 2025 ### 8/10 Good #### Rory 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was friendly and helpful, especially at the end of our 3-night stay by arranging our early morning taxi to the airport. The room was clean and large with a table and two chairs, and a king-sized bed. The hotel is right on the main square (el zocalo) so we could go out and hear live music and see dances. Unfortunately, as with many old buildings, there was an awful smell of the sewer emanating from the bathroom. It seemed to be strongest in the morning. But, short of knocking the beautiful hotel down and rebuilding, there is probably very little that be done to improve the smell. ##### Rory Stayed 3 nights in Oct 2025 ### 8/10 Good #### Grecia 2 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities I’ve lived and stayed at this hotel since 1979\. It is sad to see how run down the place is. It needs attention. However, the staff is amazing, it is clean and safe. ##### Grecia Stayed 1 night in Aug 2025 ### 8/10 Good #### Vicente 6 Oct 2025 Liked: Cleanliness, staff & service, amenities Good hotel. GREAT Location except for the music out front. But it didnt bother me much. Room had a lot of space. But, if you have respiratory issues shud reconsider. Our room had mold. But as experiences go. I was comfortable. Thanks Gran hotel Diligencias:) ##### Vicente Stayed 3 nights in Oct 2025 ### 8/10 Good #### Ruben 1 Jun 2025 Disliked: Cleanliness, amenities Everything was good except the room I stayed at AC wasn't great, it wasn't properly cleaned. Pool area was disgusting bird poop everywhere. Staff was great. ##### Ruben Stayed 3 nights in May 2025 ### 8/10 Good #### Stacy 4 Jun 2025 Liked: Cleanliness, property conditions & facilities The elevator works great. The staff that check you in was not friendly and barely acknowledged us. But the car attendant staff was super great! Our room was basic, pretty standard, but the lobby was beautiful. You have to put a room key in a slot in order to turn on the air and the lights. So that way, when you leave have to take your room key, you cannot leave the air or the lights on. That was strange, but it worked out fine! ![](https://a.travel-assets.com/ugc/hotel-reviews/caf32af4-c32d-472b-9597-9b821fbd73e1-1748996933261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df541c5f-abdb-4b38-8cfa-95e2d33de8b2-1748996933163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/089bc503-d9b8-4ba5-91f7-18753dadba27-1748996933095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stacy Stayed 1 night in May 2025 ### 4/10 Poor #### Sonia 6 May 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities This property should NOT be advertised as a 4 star hotel, it is not. It's a shame, because the building is historical, the rooms need a remodeling, not enough outlets, the shower is scary. Now, the staff in the parking garage super attentive, as well as the maids, but the guys at the front desk are super rude, specially the young kid working generally at night, I checked in on Friday the 2nd around 8 pm and the young gentleman at the front desk it made it seem like I was inconveniencing him and he could not wait to sit in the corner checking his phone. The next day I needed a taxi in the morning and the second guy at the desk said they may not come in because they're doing work in the side streets, even though there's still access to the hotel, customer service for these two guys is not their thing. I would not go back to this property. ##### Sonia Stayed 4 nights in May 2025 ### 6/10 Okay #### Juan 11 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has a nice atmosphere, with friendly staff and rooms that match the expected quality for the price. However, I did encounter a few issues during my stay. Upon check-in, I accidentally dropped my money pouch containing approximately 300 Mexican pesos inside the elevator. I realized it was missing within two minutes and immediately retraced my steps to the front desk to report it. Unfortunately, no one turned it in. Additionally, I typically receive my invoice via email for billing purposes, but despite requesting it twice, I have yet to receive it. There were also a few maintenance concerns: the room curtains did not close properly, leaving a noticeable gap, and the cable TV was not functioning upon arrival. While the maintenance staff was able to fix the issue, it took about 30 minutes. Despite these setbacks, the hotel is overall acceptable. ##### Juan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ricardo 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Enjoyed the stay! ##### Ricardo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Arturo 22 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Arturo Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### GREGORIO CHAVEZ 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### GREGORIO CHAVEZ Stayed 2 nights in Dec 2025 ### 8/10 Good #### Tammy 25 Nov 2025 Liked: Cleanliness, staff & service, amenities Nice staff ##### Tammy Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Marco Antonio 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exelente lugar ##### Marco Antonio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### BLANCA ARACELI 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Hotel ##### BLANCA ARACELI Stayed 3 nights in May 2025 ### 10/10 Excellent #### Hector 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Hector Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in West Hollywood](https://www.expedia.co.uk/West-Hollywood-Hotels-Budget-Hotels.0-0-d10371-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Twizel](https://www.expedia.co.uk/Twizel-Hotels.d6025811.Travel-Guide-Hotels) > > [Hotels near Romney Hythe & Dymchurch Light Railway](https://www.expedia.co.uk/Romney-Hythe-Dymchurch-Light-Railway-Hotels.0-l553248635931205900-0.Travel-Guide-Filter-Hotels) > > [travelodgeuk Hotels in Boroughbridge](https://www.expedia.co.uk/Boroughbridge-Hotels-Travelodge-UK.0-0-d177899--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [ibis Styles Paris Porte de Versailles - Mairie d'Issy](https://www.expedia.co.uk/Paris-Hotels-Ibis-Paris-Porte-De-Versailles-Mairie-DIssy.h1079.Hotel-Information) > > [Caravan Parks Ipswich](https://www.expedia.co.uk/Ipswich-Caravan-Parks.d7912-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels in Hang Buom](https://www.expedia.co.uk/Hang-Buom-Hanoi-Hotels.0-n553248635976474999-0.Travel-Guide-Filter-Hotels) > > [Le Nemours Rennes](https://www.expedia.co.uk/Rennes-Hotels-Hotel-De-Nemours-Rennes.h11997122.Hotel-Information) > > [Hotels near Crystal Palace National Sports Centre](https://www.expedia.co.uk/Crystal-Palace-National-Sports-Centre-Hotels.0-l6047490-0.Travel-Guide-Filter-Hotels) > > [Hotels in Seaton](https://www.expedia.co.uk/Seaton-Hotels.d6084568.Travel-Guide-Hotels) > > [Luxury Hotels in Baa Atoll](https://www.expedia.co.uk/Destinations-In-Baa-Atoll-Luxury-Hotel.0-0-d6051087-tLuxuryHotel.Hotel-Filter-Destinations) > > [Hotels in Walvis Bay](https://www.expedia.co.uk/Walvis-Bay-Hotels.d3838.Travel-Guide-Hotels) > > [Hotels in Craiova](https://www.expedia.co.uk/Craiova-Hotels.d6669.Travel-Guide-Hotels) > > [Thistle Hotel](https://www.expedia.co.uk/Kinross-Hotels-Thistle-Hotel.h49204440.Hotel-Information) > > [Hotels near University of Derby](https://www.expedia.co.uk/University-Of-Derby-Hotels.0-l6087841-0.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Dalaman](https://www.expedia.co.uk/Dalaman-Hotels-All-Inclusive-Hotel.0-0-d1031-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Konavle (DBV) to Bristol (BRS)](https://www.expedia.co.uk/lp/flights/dbv/brs/dubrovnik-to-bristol) > > [Flights from Jamaica (JFK) to San Diego (SAN)](https://www.expedia.co.uk/lp/flights/jfk/san/new-york-to-san-diego) > > [Flights from Orlando (MCO) to Honolulu (HNL)](https://www.expedia.co.uk/lp/flights/mco/hnl/orlando-to-honolulu) ### Cars ### Activities ### Packages > [Mondsee Holidays](https://www.expedia.co.uk/Mondsee.d177914.Holidays-City-Breaks) ### General > [Visit Kuala Penyu](https://www.expedia.co.uk/Kuala-Penyu.dx6346247) > > [Visit Paradiso](https://www.expedia.co.uk/Paradiso.dx6143567) ---