San Clemente Palace Kempinski Venice

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Pool
Outdoor pool
Outdoor pool
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Overview of San Clemente Palace Kempinski Venice

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San Clemente Palace Kempinski Venice

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Isola di San Clemente, 1, Venice, VE, 30124

Explore the area

  • Popular LocationBacino San Marco14 min walk
  • Popular LocationChurch of San Giorgio Maggiore18 min walk
  • Popular LocationSan Giorgio Maggiore5 min drive

Choose dates to view prices

About this area

Venice

Located in Venice, San Clemente Palace Kempinski Venice is connected to the convention centre. Rialto Bridge and Bridge of Sighs are notable landmarks, and the area's natural beauty can be seen at Grand Canal and Giardini della Biennale. Travelling with kids? Consider Museo della Musica and Maritime Station. Spend some time exploring the area's activities, including outlet shopping, winery tours and golf lessons.

What's nearby

  • Bacino San Marco - 14 min walk
  • Church of San Giorgio Maggiore - 18 min walk
  • San Giorgio Maggiore - 5 min drive
  • Santa Maria del Giglio - 7 min drive
  • La Fenice Opera House - 117 min drive

Getting around

  • Venezia Ferryport Station - 38 min drive
  • Venezia Tronchetto Station - 39 min drive
  • Marco Polo Airport (VCE) - 129 min drive

Restaurants

  • Trattoria Altanella - 7 min walk
  • Trattoria Ai Cacciatori - 7 min walk
  • La Palanca - 9 min walk
  • Majer Giudecca - 9 min walk
  • Harry‘s Dolci - 12 min walk

About this property

San Clemente Palace Kempinski Venice

Luxury hotel connected to the convention centre in Venice with 3 restaurants
This hotel features 3 restaurants, a marina and a full-service spa. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 196 soundproofed rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as free minibar items and bathrobes.
San Clemente Palace Kempinski Venice offers 196 air-conditioned accommodations with free minibar items and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Merchant of Venice SPA has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • Art gallery
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Private picnics
  • Private winery tours
  • Sauna
  • Steam room
  • Swimming pool
  • Tennis
  • Winery release events

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Cots/infant beds (surcharge)
  • Free children's club
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6458 square feet of space)
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Dock
  • Garden
  • Marina on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Designated smoking areas
  • Renovated entire property – March 2017
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Children's dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Lady in Red Desk
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Renovations and closures

The following facilities or services will be unavailable from April 24 2022 to May 31 2022 (dates subject to change):
  • One of the dining venues
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Full-service spa
  • Health club
  • Hot springs
  • Outdoor pool
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Hot springs
  • Full-service spa
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 70 per accommodation, per night
Welcoming dogs and cats only
2 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day.
Cots (infant beds) are available for EUR 50.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 70 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property
Children under 15 years old are not allowed in the spa without adult supervision
Guests under 10 years old are not allowed in the spa

Property is also known as

San Clemente Kempinski Venice
San Clemente Palace Kempinski Venice Hotel
San Clemente Palace Kempinski Venice Venice
San Clemente Palace Kempinski Venice Hotel
San Clemente Palace Kempinski Hotel
San Clemente Palace Kempinski Venice
San Clemente Palace Kempinski
San Clemente Palace Hotel And Resort
San Clemente Palace Hotel Venice
San Clemente Palace Kempinski Venice Hotel Venice

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 271 out of 347 reviews
5 - Excellent 78%
Rating 4 - Good. 52 out of 347 reviews
4 - Good 15%
Rating 3 - Okay. 14 out of 347 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 347 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 347 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The location is amazing. The rest if really not great. Staff - seems like they are very understaffed (reception always had a long line, at breakfast it took ages to get someone's attention to get coffee and when we did - we got a wrong order twice..); Cleanliness - our room had a layer of dust and insects lying around - they cleaned once we looked shocked looking at that but c'on its a 5 star hotel. We ordered wine - it came 2d later. Air con was not working and it took them 1d to bring us a fan. Telephone in the room wasn't working either. Breakfast was really basic - nothing like it looked couple of years ago.
Stayed 3 nights in Apr 2022

4/5 Good

Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel and staff . Amenities were limited due to cooler weather conditions bad timing on our part.
Stayed 2 nights in Oct 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not Even Close to 5-Star Experience
Pros: Beautiful location Friendly staff Cons: Room was 1 hour late - forgot our name several times during the 1 hour wait. Dinner took 1 hour for meal to arrive and still charged 18 euro for 2 small diet Cokes. Room listed as lagoon view - was obstructed view and considered an “upgrade” No response to address complaints
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend away
Great location, really enjoyed the fact that the hotel had a complimentary shuttle boat over to St Marks Square. what a lovely weekend away.
Stayed 3 nights in Oct 2021