Title: Relais Piazza San Marco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3687&destination=Venice%2C+Veneto%2C+Italy&selected=1166899&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Relais Piazza San Marco Travelers find a peaceful escape at this St. Mark's Square hotel with practical amenities like babysitting services and laundry options for hassle-free stays ## Photo gallery for Relais Piazza San Marco ![Terrace/patio - Relais Piazza San Marco (Venice)](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/9970b23f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Relais Piazza San Marco (Venice)](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/e3013bfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, soundproofing, iron/ironing board - Relais Piazza San Marco (Venice)](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/3e5ff8db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | Room amenity - Relais Piazza San Marco (Venice)](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/c4a7ed58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Relais Piazza San Marco (Venice)](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/c094cd51.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Relais Piazza San Marco, in St. Mark's Square, offers a quiet retreat with practical conveniences. Guests enjoy in-room WiFi, continental breakfast, and concierge staff's insider recommendations for perfect Venice explorations. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Bar - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Classic Double or Twin Room (for 2 people) ![Classic Double or Twin Room (for 2 people) | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/50f314bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room (for 2 people) 8.0 Very good 1 review - City view - 205 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/f13a062a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - 205 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/6445f060.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room (St. Mark view) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1170000/1166900/1166899/9970b23f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (St. Mark view) - 205 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/112000000/111030000/111020600/111020530/59acb600_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B HOTEL Venezia Laguna Venice - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVenice-Hotels-Relais-Piazza-San-Marco.h1166899.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVenice-Hotels-Relais-Piazza-San-Marco.h1166899.Hotel-Information) ## About the area Located in Venice, Relais Piazza San Marco is in the city centre. Peggy Guggenheim Museum and Gallerie dell'Accademia are cultural highlights, and some of the area's notable landmarks include St. Mark's Basilica and St. Mark's Square. Doge's Palace and Rialto Bridge are two other places to visit that come recommended. [Visit our Venice travel guide](https://www.expedia.co.uk/Venice.dx179981) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.43498%2C12.33929&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4Anr3kv-QvDmovBGghp4UoiSfFw=) San Marco, 312, Calle San Basso, Venice, VE, 30124 ### What's nearby - ![St. Mark's Square](https://images.trvl-media.com/place/503200/d4b35cda-f024-4c68-9d97-1049c7b13ba1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mark's Square 1 min walk \- 0.0 miles - ![St. Mark's Basilica](https://images.trvl-media.com/place/503202/088cdbee-9d40-4805-8968-2287d9461b89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mark's Basilica 2 min walk \- 0.1 miles - ![Doge's Palace](https://images.trvl-media.com/place/503182/e9e70b55-5af3-4e5c-acdc-716861cde0ac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Doge's Palace 3 min walk \- 0.2 miles - ![Rialto Bridge](https://images.trvl-media.com/place/508806/6f4f885e-f474-4a08-a3d5-d8887e70c3d3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rialto Bridge 5 min walk \- 0.3 miles - ![Bridge of Sighs](https://images.trvl-media.com/place/6078102/945d5e76-ac20-47d3-a59c-b4b69c843e95.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bridge of Sighs 5 min walk \- 0.3 miles ### Restaurants - Caffè Lavena 1 min walk - Ducale Caffè 4 min walk - Gran Caffè Quadri 2 min walk - Rossopomodoro 1 min walk - La Piazza 1 min walk ## About this property ### Relais Piazza San Marco Hotel near St. Mark's Square Located close to St. Mark's Basilica and Doge's Palace, Relais Piazza San Marco provides dry cleaning/laundry services, car hire on-site and babysitting. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Laundry services, multilingual staff and a lift Room features All guest rooms at Relais Piazza San Marco offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Baths or showers and hairdryers - Daily housekeeping and phones ## Similar properties ![Dining](https://images.trvl-media.com/lodging/112000000/111030000/111020600/111020530/d6d70ba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B HOTEL Venezia Laguna Venice - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 116 reviews £104 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=111020530&PinnedHotelID=111020530&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/3700/3690/5377d0f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rialto Venice City Center - Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room 9.0 Wonderful 1,001 reviews £179 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=3690&PinnedHotelID=3690&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/1000000/10000/3600/3575/afde8200.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cavalletto e Doge Orseolo Venice City Center - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.2 Wonderful 980 reviews £267 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=982473&PinnedHotelID=982473&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=1166899&PinnedHotelID=1166899&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1166899,111020530,3690,3575,32483184) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Lift ### More - 2 buildings - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Towels provided ### Entertainment - TV ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 7 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 11 AM - 7 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are available for EUR 35.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January. - A tax is imposed by the city: From 1 January to 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old. - A tax is imposed by the city: From 1 February to 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 10 per person - Airport shuttle fee: EUR 200 per person (return) - Airport shuttle fee per child: EUR 200 (return), (up to 12 years old) - Crib (infant bed) fee: EUR 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Relais Piazza San Marco House Relais Piazza House Relais Piazza House San Marco Relais Piazza San Marco Hotel Venice Relais Piazza San Marco Relais Piazza Relais Piazza San Marco Guesthouse Relais Piazza Guesthouse Relais Piazza San Marco Hotel Relais Piazza San Marco Venice Relais Piazza San Marco Hotel Venice ## Frequently asked questions ### Is Relais Piazza San Marco pet-friendly? ### How much is parking at Relais Piazza San Marco? ### What time is check-in at Relais Piazza San Marco? ### What time is check-out at Relais Piazza San Marco? ### Does Relais Piazza San Marco provide a shuttle to the airport? ### Where is Relais Piazza San Marco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Relais Piazza San Marco Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.4 Location ### 7.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 59 8 - Good 79 6 - Okay 34 4 - Poor 10 2 - Terrible 11 ## Reviews Verified ### 10/10 Excellent #### Ricardo Machado 29 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything good as expected, the room and staff are excellent. ##### Ricardo Machado Stayed 2 nights in Oct 2022 Verified ### 10/10 Excellent #### David 24 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great, literally in San Marco Piazza, small hotel with unique rooms, I got room 6 and was very nice with small terrance overlooking San Marco's dome. ##### David Stayed 2 nights in Sep 2022 Verified ### 10/10 Excellent #### Michael 18 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luciano was great! Cute little hotel and the ac worked wonderfully! Loved it there! ##### Michael Stayed 2 nights in Aug 2022 Verified ### 10/10 Excellent #### Paul 28 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Literally next to St Marks Square. Beautiful room. Great staff. We will be back. Love this hotel. ##### Paul Stayed 3 nights in Oct 2022 Verified ### 8/10 Good #### Karen 2 Sept 2022 Liked: Cleanliness, property conditions & facilities Very old but did the job…clean place for a night ##### Karen Stayed 1 night in Aug 2022 Verified ### 8/10 Good #### John 24 Sept 2022 Liked: Cleanliness, staff & service, room comfort Stayed here mid September 2022\. After reading some of the reviews I was a little concerned but was relieved on arrival. We arrived early morning to be greeted warmly. Shown to our room which was located in another building. The room was in need of some TLC but was clean. The bed was comfortable and had a good nights sleep. Someone had left a review about the hot water but if you leave the water running for a short while the hot water begins to flow. Location was great and after the first night got use to the bells. ![](https://a.travel-assets.com/ugc/hotel-reviews/60052909923E81D250E21AE7FC950087ACCC02E71664133941567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 7 nights in Sep 2022 Verified ### 8/10 Good #### cinzia 28 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities Molto Centrale. Decisamente la posizione ##### cinzia Stayed 1 night in Nov 2022 Verified ### 10/10 Excellent #### matteo 25 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Praticamente in questa camera sei dentro a San Marco…apri il balcone e hai i cavalli della basilica a pochi metri e poi una vista sulla piazza che di sera è spettacolare.. La camera bella comoda pulita Il personale super accogliente e simpaticissimo e molto disponibile …insomma tutto SUPER ci ritornerò di sicuro ##### matteo Stayed 1 night in Aug 2022 Verified ### 10/10 Excellent #### Roman 28 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and the staff are very friendly and helpful. The room is spacious and beautiful. ##### Roman Stayed 2 nights in Jun 2022 Verified ### 6/10 Okay #### Simona 19 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rispetto al preventivo ricevuto, all’arrivo mi è stato richiesto il doppio della tassa soggiorno naturalmente senza ricevuta. La posizione è ottima ma non è certo un 4 stelle. ##### Simona Stayed 2 nights in Nov 2021 Verified ### 10/10 Excellent #### Diego 16 Nov 2021 Liked: Cleanliness, staff & service, room comfort Great location. Clean Room. Good service. ##### Diego Stayed 2 nights in Nov 2021 Verified ### 6/10 Okay #### Siegfried 13 Nov 2021 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities Super Lage, große komfortable Zimmer. Aber leider höhere Stadtsteuer kassiert ohne Beleg, kein Sekt wie versprochen, überhaupt Kühlschrank leer, Mobiliar tlw. Defekt, WC Absaugung tropft stark auf WC (man braucht Schirm auf WC). Ansprechperson nur bei SCHLÜSSEL Übergabe und Steuerzahlung anwesend. Rezeption wurde saniert und war nicht aktiv. ##### Siegfried Stayed 4 nights in Nov 2021 Verified ### 8/10 Good #### piumatti 16 Oct 2021 Liked: Cleanliness, room comfort #### Relais san marco venezua Posizione strategica .. bellissima . Stanza grande abbastanza oulita. La camera avrebbe bisogno di un po di lavori di manutenzione . Nn ce la reception .. ma ti danno un riferimento tekefonico x qualunque problema.4 euro di tassa soggiorno a testa al giorno mi sembra un po caro e ci avevano promesso una bottiglia di vino ma nn l abbiamo vista .. posizione fantastica centro ##### piumatti Stayed 2 nights in Oct 2021 Verified ### 10/10 Excellent #### John 27 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, great location would stay again Excellent hotel, very helpful friendly and approachable in a awesome location near St Marks. Decor was outstanding and to a high quality. Multi lingual reception. Overall would stay again ##### John Stayed 1 night in Oct 2020 Verified ### 8/10 Good #### Anna 13 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nagyszerű. ##### Anna Stayed 2 nights in Feb 2020 Verified ### 6/10 Okay #### Verified traveller 12 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities Tres proche de la place san marco . Tranquillité du lieu . ##### Verified traveller Stayed 3 nights in Jan 2020 Verified ### 4/10 Poor #### Verified traveller 8 Jan 2020 Disliked: Staff & service, amenities, property conditions & facilities Room ok but no service desk which made checking in take forever and visiting a different hotel. Room in need of attention, loose electrical socket, washroom tap not working. Also room nowhere near the standard of the rooms in the photographs. Feel mislead and disappointed ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 2/10 Terrible #### Verified traveller 21 Dec 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Relais Piazza San Marco, no es un hotel. Es un B&B que depende del hotel Bella Venezia. El B&B, no tiene seguridad y está descuidado. La recepción del Hotel Bella Venezia aceptó cambiarme a este hotel. ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 10/10 Excellent #### Ludmila 13 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Localização perfeita! Funcionários gentis, limpeza impecável. Recomendo!! ##### Ludmila Stayed 3 nights in Dec 2019 Verified ### 8/10 Good #### Christianne 10 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confortável e clássico! O ambiente é clássico e confortável. Excelente localização é ótimo atendimento! Recomendo! ##### Christianne Stayed 3 nights in Dec 2019 Verified ### 10/10 Excellent #### Sylvia I 9 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wnderful Piazza San Marco Relais! A wonderful experience. Staff, service, location...all good!! It's an "I'll be back asap" sort of feeling. Defenitely a great experience! ##### Sylvia I Stayed 1 night in Nov 2019 Verified ### 10/10 Excellent #### CENISE 3 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ste hotel vale a pena Hotel com localização excelente, atendimento espetacular e café da manhã delicioso. Há elevador apenas a partir do segundo andar. Quarto lindo ##### CENISE Stayed 1 night in Oct 2019 Verified ### 10/10 Excellent #### Anne-Margaret 11 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect. Lovely helpful staff. Incredible location and v ##### Anne-Margaret Stayed 1 night in Oct 2019 Verified ### 4/10 Poor #### Verified traveller 22 Sept 2019 Disliked: Staff & service, amenities, property conditions & facilities The gentleman on reception was lovely, however the room was tired. Fixtures were not well maintained. Only had cold water when showering in the mornings meaning they didn’t have hot water on for the whole day. Electric point in bathroom was intermittent so I couldn’t charge my phone. And.....this is the worst bit...reception didn’t open until 11am!!! So when I wanted to check out and leave my luggage so I could go sightseeing they were shut. Had to leave my keys on the floor outside the locked reception door and take my luggage across town to a storage locker. Called the out of hours number (for another hotel) and was spoken to really rudely. I paid a fortune for a tired, dates, dark, noisy room with no hotel staff when you might need them. Shocking! ##### Verified traveller Stayed 2 nights in Sep 2019 Verified ### 10/10 Excellent #### Verified traveller 16 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Checkout was not smooth. No place to leave keys that I could see so I left outside reception front door. I tried calling the “9” extension twice but they don’t pick up during late hours. Glad there wasn’t an emergency. I had to leave to catch the 5:55am water taxi. I didn’t care for elevator not being operable after reception closes. After long days of walking having to walk up and down 3 flights of stairs was annoying especially when I had to leave early with my luggage. I think reception should have the water taxi schedule if possible. It would have been extra helpful. I was told to go to water taxi station but again after long day I just wanted to go to room. TV in bedroom didn’t work well and was only able to get 2 channels. What was nice was at least having 24/7 access to hotel with keys. The room was spacious and equipped with mini fridge and a desk. Bed was big, clean, as was bathroom. Location was excellent in the heart of San Marco Square. Overall very nice stay. But the little things matter in hotels and those little things would have made such a difference. ##### Verified traveller Stayed 2 nights in Sep 2019 ### Expedia's Latest Trends ### Hotels > - [Hotel Cannaregio 2357](https://www.expedia.co.uk/Venice-Hotels-HOTEL-CANNAREGIO2357.h65309785.Hotel-Information) > - [Hotel Cipriani, A Belmond Hotel, Venice ](https://www.expedia.co.uk/Venice-Hotels-Cipriani.h14211.Hotel-Information) > - [Numa Venice Forcola](https://www.expedia.co.uk/Venice-Hotels-Numa-Venice-Forcola.h105695532.Hotel-Information) > - [Muazzo Palace:Balcony Canal sleeps 8 gym sauna .small deposit. 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