4/10 Poor
Simona
Travelled with group
23 Apr 2024
Liked: Cleanliness
The property is in a nice area quiet and well connected.
I doubt i will stay again as i think there are better properties for that cost.
On arrival, despite having asked to re confirm the room i has booked i found out that they had moved us. I know that sometimes there might be unexpected issues but i would expect the property to be in touch first and some sort of apologies. Instead of the canal view and two double beds there were one bed and one sofas with only a flatsheet not even covering it and a thin duvet in a room without any window and quite low ceilings.
I called the smart reception and only after several conversations with expedia and a night without sleep we got moved to a different room where the sofa bed at least had a mattress.
Unfortunately the walls are not soundproofed so the second night another guest didn't know how to open the door of her room and she spent two hours banging against her door until i decided to go out in my pijama and explain how to use the code.
All together not an experience that i am looking forwards to repeating.
Simona
Stayed 2 nights in Apr 2024