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Reviews of St. Spas Hotel & Balneo Complex

5 out of 5
St. Spas Hotel & Balneo Complex
97 Nikola Vaptzarov Street, Velingrad

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Todor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for children
Very family oriented hotel. Friendly staff. Organized activities for the children. The SPA Center itself is not as large as in other hotels in the city, however it was very clean. I would have loved if there was a hot pool outside, but still, when it comes to value for money for the HB offer we used, it was superb.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind, the food is very tasty (excellent cooks)! The spa facilities and pool were big and enjoyable, we did not have too many people during our stay so there was plenty of space. The rooms are also big enough and comfortable. On the down side, the lighting is weak in the corridors/halls/ main area, which reduces the comfort and gives an impression of cost cutting.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
nice family-friendly hotel
the hotel is overall ok, the spa facilities are small but convenient especially the kids pool. additionally the kids club has a very nice program and the girls there are enternaining the children all the time which gives a little free time for the parents.
Stayed 4 nights in Jan 2018

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель находится в расщелине между гор. Вид открывается красивый. Все номера имеют свои балкончики. Но лучше бронировать комнаты с видом на внутренний двор, так как с обратной стороны отеля проходит дорога, по которой иногда ездят большегрузные машины. Брали этот отель только ради физио процедур. В этом плане все понравилось. Ужины были полноценные с большим выбором, а завтраки так себе, можно было бы сделать и побольше выбора, например, гарниров на было никаких вообще. Два крытых бассейна для такого большого отеля не очень много. Сауны были еле тёплые. Питьевая вода возле бассейнов только за деньги. Брали несколько номеров. В номерах, что выходят на внутренний двор, было солнечно и тепло. А в номере, что выходит на дорогу, холодно. Пришлось просить переносной радиатор, так как воздух с общей системы кондиционирования дул еле тёплый.
Stayed 9 nights in Nov 2018

2/10 Terrible

Jesper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018