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Overview of Trivelles Waterhall Country Hotel - Gatwick

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Pillow-top beds, individually decorated, individually furnished, desk
Pillow-top beds, individually decorated, individually furnished, desk
Pillow-top beds, individually decorated, individually furnished, desk

Trivelles Waterhall Country Hotel - Gatwick

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGatwick Aviation Museum4 min drive
    Popular LocationIfield Golf Club6 min drive
    Popular LocationManor Royal Business Park7 min drive
    AirportLondon (LGW-Gatwick)8 min drive

Choose dates to view prices

Double Room

4.4/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Garden View

No guest room rating
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds, Garden View

5/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Single Room

3.8/5 guest room rating
  • Sleeps 1
  • 1 Single Bed

About this area

Crawley

Located in Crawley, Trivelles Waterhall Country Hotel - Gatwick is in an area with good airport proximity. Lingfield Park Racecourse and Golf Club and Ifield Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Surrey Hills and Buchan Country Park. K2 Crawley Leisure Center and Tulley's Farm are also worth visiting.
Popular Location

What's nearby

  • Gatwick Aviation Museum - 4 min drive
  • Ifield Golf Club - 6 min drive
  • Crawley Town Hall - 6 min drive
  • St. John the Baptist Church - 7 min drive
  • Manor Royal Business Park - 7 min drive

Getting around

  • Crawley Ifield Station - 5 min drive
  • Gatwick Airport (LGW) - 8 min drive

Restaurants

  • The Half Moon - 3 min drive
  • Dosa Club - 5 min drive
  • Xenia Latin Lounge - 6 min drive
  • Old Punch Bowl - 6 min drive
  • Turtle Bay - 6 min drive

About this property

Trivelles Waterhall Country Hotel - Gatwick

4-star guestrooms in Crawley with pillowtop beds
Self parking, a garden and a picnic area are available at this smoke-free country house. WiFi in public areas is free. All 20 individually decorated rooms feature free WiFi and pillowtop beds. TVs, coffee makers and free bottled water are among the other amenities available to guests.
Trivelles Waterhall Country Hotel - Gatwick offers 20 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Beds feature pillowtop mattresses. This Crawley country house provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Limited on-site parking

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – November 2019
  • Smoke-free property

Room amenities

Bedroom

  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 12 years old and younger are not permitted at this property

Property is also known as

Waterhall Country House
Waterhall Country House Crawley
Waterhall Country House Hotel
Waterhall Country House Hotel Crawley
Waterhall Country House, Gatwick Hotel Crawley
Trivelles Waterhall Country Hotel Gatwick Crawley
Trivelles Waterhall Country Hotel Gatwick
Trivelles Waterhall Country Gatwick Crawley
Trivelles Waterhall Country Gatwick
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Crawley
Trivelles Waterhall Country Hotel - Gatwick Crawley
Country House Trivelles Waterhall Country Hotel - Gatwick
Waterhall Country House
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Country House

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 53 out of 138 reviews
5 - Excellent 38%
Rating 4 - Good. 49 out of 138 reviews
4 - Good 36%
Rating 3 - Okay. 22 out of 138 reviews
3 - Okay 16%
Rating 2 - Poor. 9 out of 138 reviews
2 - Poor 7%
Rating 1 - Terrible. 5 out of 138 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel still owes me money for the stay. The hotel was closed . I arrived and the hotel was closed. I was told I would receive a refund and have not received it . I had to book another hotel at more expense to myself. I would never stay here and I am still disputing this matter with Expedia.
Stayed 8 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

3/5 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Firstly we were moved from the hotel booked to a sister. The outside looks the pits with broken concrete, weeds and long grass. When we initially walked in we had to ask if it was open. The room however was lovely and big. Very clean with fridge, microwave, kettle & TV. A quick shop at the supermarket and we had no reason to leave except for a walk to the town, 2mi away. On the whole don’t be put off by the dilapidated look outside. The room was spotless and heating worked well. Lastly pls do not accept bookings on a hotel that it closed.
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No faults to report, clean rooms, quiet place, free parking, fridge cooler, microwave, ironing board, reasonable price.
Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Was put in the sister hotel Trivelles Gatwick. It is up a dirt track, looks abandoned,is very run down. The plumbing is so bad that when somebody runs some water the pipes bang for ages. The good news is it is close to Gatwick Airport and was clean.
Stayed 1 night in Sep 2020