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Overview of MPM Hotel Arsena - Ultra All Inclusive

Photo gallery

Featured image
On the beach
On the beach
On the beach
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

MPM Hotel Arsena - Ultra All Inclusive

4 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationArchaeological Museum17 min walk
    Popular LocationChurch of St John Aliturgetos19 min walk
    Popular LocationNessebar Old Town Beach13 min drive
    AirportBourgas (BOJ)22 min drive

Choose dates to view prices

About this area

Nessebar

Located in Nessebar, MPM Hotel Arsena - Ultra All Inclusive is on the beach. The area's natural beauty can be seen at Sunny Beach and popular attractions include Aqua Paradise and Action Aquapark. Travelling with kids? Consider Luna Park, or check out an event or a game at Nessebar Stadium.
Popular Location

What's nearby

  • Archaeological Museum - 17 min walk
  • Church of Christ Pantocrator - 19 min walk
  • Church of St John Aliturgetos - 19 min walk
  • Nessebar Stadium - 7 min drive
  • Nessebar Old Town Beach - 13 min drive

Getting around

  • Burgas Station - 34 min drive
  • Bourgas (BOJ) - 22 min drive

Restaurants

  • PALAZZO - 5 min walk
  • White Rose - 7 min walk
  • Jambo - 8 min walk
  • BRAVO ITALIA - 11 min walk
  • Ice Cream Saloon Clio - 17 min walk

About this property

MPM Hotel Arsena - Ultra All Inclusive

Beachfront hotel with relaxing spa services
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a steam room. All 98 rooms offer TVs with cable channels, plus free bottled water and hairdryers. Phones, desks and free toiletries are among the other amenities that guests will find.
MPM Hotel Arsena - Ultra All Inclusive offers 98 forms of accommodation with complimentary bottles of water and a hairdryer. Televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include body treatments and manicures and pedicures.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (BGN 10.00 per day)
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Bulgarian
  • English
  • German
  • Russian

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Manicures and pedicures
  • Massages

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 2:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 30 December and 30 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Uncovered self-parking fee: BGN 10.00 per day
  • In-room safe fee: BGN 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

MPM Hotel Arsena Nessebar
MPM Arsena Nessebar
MPM Hotel Arsena Ultra All Inclusive Nessebar
MPM Hotel Arsena Ultra All Inclusive
MPM Arsena Ultra All Inclusive Nessebar
MPM Arsena Ultra All Inclusive
MPM Hotel Arsena
MPM Arsena Ultra Inclusive
Mpm Arsena Ultra All Inclusive
MPM Hotel Arsena - Ultra All Inclusive Hotel
MPM Hotel Arsena - Ultra All Inclusive Nessebar
MPM Hotel Arsena - Ultra All Inclusive Hotel Nessebar

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 10 out of 18 reviews
5 - Excellent 56%
Rating 4 - Good. 5 out of 18 reviews
4 - Good 28%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 0 out of 18 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 18 reviews
1 - Terrible 11%

4.2/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great beach and food, but parking is horrible
Big and nice rooms, great food, lovely beach. The inside pool, the spa and the fitness didn't work at all, definitely not as advertised. The parking was paid extra - 10lv per day, and there were no vacant places, so we searched Nessebar for a place to park. Also - they didn't clean the room everyday, and we found kids toys under the bed. Overall food a lovely place with a great potential, as the beach is really just perfect.
Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
MPM Arsena 2 star, not 4* hotel in Nessebar
We booked a family apartment for 2 adults and 2 children. Upon arrival, we were given a family apartment which did not match our booking or the photo on Hotels.com. The receptionist explained that only 2 apartments look like the photo and they are busy. For half of our holiday, we had to stay in an older and dated apartment. Our children did not have individual beds but an old sofa boating in the middle. Our apartment had a very poor bathroom, the shower taps were loose with exposed pipes. The shower was secured via a wire to the ceiling with curtains. The hotel decided to implement curtains for all showers instead of shower screens which is a cheaper and very unhygienic options, the curtains don’t get cleaned. All hotel towels are delivered on the floor of a van. Non-sea view apartments face old block and allotments. Our air condition was really old making a very loud noise, available only at the front of the apartment. After a complaint, we were moved 3 days later to the apartment from the photo in the new part of the hotel Block C. All inclusive included buffet food however you have to queue for every drink. There were limited options for healthy eating, most puddings were sweets with yogurt available only in the morning. All alcohol and cocktails are from low cost alcohols. Location is in the new town at the front of the sea, the swimming pool is fairly small. The only positive part of the holiday was the animation, the team was very friendly and professional.
Stayed 6 nights in Aug 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed atmosphere. Great food. Dinning room girls were great friendly and helpful and very hardworking. Animation staff were good fun.
Stayed 10 nights in Jul 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best thing about this hotel is its location right on the beach and the staff was very young, pleasant and hardworking. I liked the evening shows by professional guest artists - 2 within our 7 nights stay. The pool was smaller than pictured but the beach compensated for it. I can't recommend the room - we booked economy double room and we were given a room in block C with no terrace, the bathroom was dated and the cleaning of it hit and miss. Daily housekeeping and fresh towels, shampoo and shower gel provided but bring your own hair conditioner and body lotion. The food was ok, there was something for everyone's taste, breads just out of the oven, lots of fruits and veg. For 7 days my only desert lunch and evening was baklava,couldn't have enough of it.
Stayed 7 nights in Jul 2019