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Reviews of Première Classe Valence Sud

Première Classe Valence Sud
59 Avenue des Auréats, Valence, Drome

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 804 reviews" "
Rating 8 - Good. 325 out of 804 reviews" "
Rating 6 - Okay. 182 out of 804 reviews" "
Rating 4 - Poor. 89 out of 804 reviews" "
Rating 2 - Terrible. 36 out of 804 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and friendly, helpful staff. A long way from Valences town centre but flip side it was quiet. Older hotel so external staircases etc, but easy, free parking
Stayed 1 night in Feb 2024
Response from La Direction on 13 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Joachim, Neu Ulm

Travelled with family and small children
Liked: Cleanliness, staff & service
only 2 towels for 2adults 1child, AC very weak! Okay only for one night on budget! Breakfast ist worth the 8€ extra für 3 (pre-booked)
Stayed 1 night in May 2023
Response from Sandrine on 22 Jun 2023
Dear Guest,Thank you for taking the time to write to us and share your feedback with us.Regarding the missing 3rd towel, it was an oversight; do not hesitate, during a future stay, to ask for it at the reception.Regarding the air conditioning, in May, it was still in heating mode. The off-season is complicated for the adjustment of heat pumps.I hope I have met your expectations and that we will nevertheless have the pleasure of seeing you again at the Hotel Première Classe Valence Sud.Best regards

10/10 Excellent

Natalie

Stayed 1 night in Feb 2022
Response from Emilie on 20 Feb 2022
Chère cliente Merci d'avoir pris le temps de nous mettre un commentaire ,je vois que vous avez apprécié votre séjour et je ne manquerais pas de partager avec l’équipe Cordialmement Emilie

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2021
Response from Bastien on 19 Jan 2022
Cher Anonymous, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai pas de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt. Bien cordialement Bastien Adjoint de direction

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel is nothing fancy, the room was clean. The shower is pretty small, I spend only one night.
Stayed 1 night in Jan 2022
Response from Bastien on 6 Jan 2022
Dear Guest, Thank you very much for taking time to give your opinion on our hotel. We took your comment in consideration and we will share to our teams. We hope to welcome you back very soon. Sincerely, Bastien Executive Assistant

6/10 Okay

Lassaad

Travelled with partner
Its okay
Stayed 1 night in Dec 2021
Response from Bastien on 3 Jan 2022
Dear Lassaad, Thank you very much for taking time to give your opinion on our hotel. Can you told us more about your stay experience. We hope to welcome you back very soon. Sincerely, Bastien Executive Assistant

10/10 Excellent

Roman

Stayed 2 nights in Jun 2021
Response from Bastien on 5 Jul 2021
Cher Jean-Marie, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt. Bien cordialement Bastien Adjoint de direction

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Bastien on 15 Jan 2021
Chère Natalie, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt. Bien cordialement

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Its great for night stay. Good matrass, queit, clean. Very close to road, which is important when you're travelling
Stayed 1 night in Aug 2020
Response from Bastien on 24 Oct 2020
Dear Anonymous, Thank you for choosing our hotel and gave us such a positive review! Also, it’s such a joy to hear that you enjoy your stay, hope see you soon Best Regards Bastien

6/10 Okay

Boonruang

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2020
Response from Sandrine on 26 Aug 2020
Cher Client, Merci d’avoir pris le temps de nous noter. Lors d’un prochain séjour, merci de laisser un commentaire pour nous aider à améliorer la qualité. A très bientôt à l’hôtel Première Classe Valence Sud. Cordialement

8/10 Good

Verified traveller

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for what we wanted as we pnly stayed 1 night
Stayed 1 night in Oct 2019
Response from Sandrine on 23 Oct 2019
Dear Guest, Thank you for taking the time to send us your feedback. See you soon at the Première Classe Valence Sud hotel. Best Regards

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities, room comfort
it recommended
The receptionist was very helpful but poor hotel and poor breakfast (bread and jam - not even any cheese) . Hotel had metal shutters on the windows which did not fill us with confidence about the area and there were a lot of shady characters wandering around
Stayed 1 night in Aug 2019
Response from Sandrine on 3 Sept 2019
Dear Customer, Thank you for taking the time to send us your feedback. I am sorry to say that your stay was not up to your expectations. The composition of the breakfast, continental, served at the buffet, is in adequacy with a very attractive price. Regarding the windows of the hotel, they are all equipped with shutters AND blackout curtains. I hope I have met your expectations and that we will have the pleasure of seeing you again at the Premiere Classe Valence Sud. cordially

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
K w
Good price ok one night stop
Stayed 1 night in Aug 2019
Response from Sandrine on 3 Sept 2019
Dear guest, Thank you for taking the time to send us your feedback. See you soon at the Première Classe Valence Sud hotel. cordially

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal overnight stop venue
Hotel is excellent value for money. I was alone but might be a bit squashed for 2 adults and a child. Very close to the motorway so very convenient for travelling but not much to see in the surrounding area. Overall an ideal hotel for an overnight stop on route.
Stayed 1 night in Jun 2019
Response from Sandrine on 5 Jul 2019
Dear Customer, We thank you for taking the time to write to us to share your appreciations. Looking forward to seeing you again at the Premiere Classe Valence Sud, cordially

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Sandrine on 10 Nov 2018
Cher Client, Merci d’avoir pris le temps de nous laisser un commentaire. A très bientôt à l’hôtel Première Classe Valence Sud. Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Sandrine on 10 Nov 2018
Cher Client, Merci d’avoir pris le temps de nous laisser un commentaire. A très bientôt à l’hôtel Première Classe Valence Sud. Cordialement

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Sandrine on 26 Oct 2018
Cher Client, Merci d’avoir pris le temps de nous laisser un commentaire. A très bientôt à l’hôtel Première Classe Valence Sud. Cordialement

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kw
Good place to stay for one night and close to the motorway.

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keith London
Clean and tidy I was only there one night
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nobody spoke English. But the staff are friendly. You can hear everything from the room next to you.
Stayed 1 night in Oct 2017

10/10 Excellent

morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Duncan, Yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor hotel!! So basic with no creature comforts at all! Noisy at night as it is situated in a small industrial estate where work seems to begin about 4.00 am! Avoid at all costs!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good hotel for a rest stop on a long journey - but there were a lot of bugs in and out of the room which let it down.

8/10 Good

Anthony, London

Liked: Cleanliness, room comfort
Great value for money-does what it says on the box
Simple but clean, comfortable and perfectly adequate for a brief stopover if just needed for sleeping.

6/10 Okay

Andrea, England

Liked: Cleanliness, room comfort
Convenient for one night stop-over
I was travelling through and had used the Premiere Classe at Epernay, which I found much more pleasing. This one is tired and very basic. It just wasn't a very pleasant experience but you get what you pay for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was the perfect place to stay , very central,
No complaints will stay again very good value for money

6/10 Okay

Bob, Cheshire.England

Liked: Cleanliness, staff & service, room comfort
Just another Premiere class.
just somewhere to stay on our journey at the right price and place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for wine country
Loved the computerized check in. Breakfast option nice to have. Good accommodation as a base for wine country. Mattress was a little warped and uncomfortable

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
awfull, cos single bunk bed is so claustrophobic we ended up in same double.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not for famiilies.
This hotel was cheap and you get what you pay for. It was OK for somewhere to sleep - just, but the rooms are tiny, literally beds and a bathroom. The hotel is used by builders and workmen for somewhere to sleep. We are a family of 5 so had two rooms on the ground floor so people were walking by. There is no internal corridors. We were right by the reception entrance, straight onto the carpark. Thankfully there was a door between our rooms as the toilet didn't flush in my husband's room. There are no tea/coffee facilities in the room and the machine in reception was out of order. I would not recommend this hotel for families with small children.

6/10 Okay

Chris

Good value
As with all Premiere Classe they offer reasonable value for money - if you do not pay much you cannot expect 5 stars. I have used the chain many times

8/10 Good

Adam, Belfast, NI, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for WRC, good budget hotel.avoid breakfast
we (2 adults, 1 child) booked this budget hotel for use during the Monte Carlo WRC, which was based in Valence for it's first part. hotel was convenient, safe, clean enough and would visit again, whatever you do don't pay for breakfast, nearly €5 per person, there was not even a plate for the single bit of bread available. would def. recommend hotel to anyone with a hire car or own transport, who is on a budget and needs somewhere to sleep.

8/10 Good

C, London

Liked: Cleanliness, property conditions & facilities, room comfort
Basic but fair value for money
The staff was helpful and friendly, and was able to speak a bit of English which made a big difference. The room is quite basic, but adequate for a short stay. The location of the hotel was incorrectly shown on the website through which I found the hotel - I thought I had booked a hotel in Montelimar but it was in Valence.

4/10 Poor

Jantje

Travelled with partner
Mini auswahl Frühstuck.Kein Teller,kein Brötchen, nur trocknes gesnittet Brot. Kein aufsnit,nur Marmelade..
Stayed 1 night in Mar 2024
Response from La direction on 8 Apr 2024
HALLO, UNSER FRÜHSTÜCKANGEBOT BIETET ZUSÄTZLICH ZU SCHNITTBROT FRISCHES BROT, BRIOCHE UND KUCHEN UND WIR HABEN ZUSÄTZLICH ZU MARMELADE BUTTER, HONIG UND NUTELLA... SIE KÖNNEN JOGHURT, KOMPOTT, Müsli UND EINE GROSSE AUSWAHL AN HEISSGETRÄNKEN HINZUFÜGEN ( MILCH, TEE, KAFFEE, DEKOFFEIN, SCHOKOLADE, CAPPUCINO)

8/10 Good

jaap

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
In industrie terrein
Stayed 1 night in Feb 2024
Response from La Direction on 25 Feb 2024
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

El Maknasy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Parfait
Stayed 1 night in Jan 2024
Response from Redouan on 2 Feb 2024
Merci beaucoup pour votre avis. A très bientôt.

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La Direction on 8 Feb 2024
Chère Cliente,Merci beaucoup pour votre note qui nous honneur.Au plaisir de vous revoir à une prochaine occasion.

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jan 2024
Response from La direction on 13 Feb 2024
Merci beaucoup et au plaisir de vous accueillir de nouveau.Cordialement

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel a été très sympathique,accueillant et tres dévoué. L hôtel est propre et très bien placé coté tarif. Merci beaucoup mon séjour a été super.cordialement
Stayed 1 night in Jan 2024
Response from Redouan on 2 Feb 2024
C'est avec plaisir que je lis votre avis. Merci beaucoup et à bientôt.

10/10 Excellent

laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La direction on 13 Feb 2024
Merci beaucoup pour votre bonne note.Nous espérons vous revoir à une prochaine occasion.Cordialement.

10/10 Excellent

Marie José

Stayed 1 night in Jan 2024
Response from La Direction on 13 Feb 2024
Merci beaucoup et à bientôt.

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from La Direction on 13 Feb 2024
Merci beaucoup pour votre très bonne bonne !A très vite!Cordialement.

2/10 Terrible

Romain

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from La Direction on 16 Dec 2023
Cher Monsieur,Nous sommes navrés de lire votre message et de constater que votre séjour chez nous n'a pas été à la hauteur de vos attentes. N'hésitez pas à nous contacter directement pour nous expliquer davantage l'origine de votre mécontentement. Cordialement

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super week-end
Super bien passé belle region le marché de Noël bien mais ptit
Stayed 1 night in Dec 2023
Response from La direction on 16 Dec 2023
Merci beaucoup pour votre appréciation qui nous touche énormément. Au plaisir de vous revoir à l'occasion d'un prochain séjour.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement agréable proche d'un joli parc
Stayed 1 night in Nov 2023
Response from La Direction on 16 Dec 2023
Bonjour,Merci beaucoup pour votre belle appréciation. Nous espérons vous revoir bientôt. Bien Cordialement.

8/10 Good

Thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un accueil ultra sympathique à 22h30. Merci.
Stayed 1 night in Nov 2023
Response from La direction on 16 Dec 2023
Merci beaucoup. Vous reserver un bon accueil est notre priorité. Nous espérons vous revoir prochainement. Cordialement

10/10 Excellent

chameau

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
bien recu et propre
Stayed 1 night in Nov 2023
Response from La direction on 16 Dec 2023
Nous sommes très reconnaissants de votre bonne note , merci beaucoup. Cordialement.

10/10 Excellent

laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La direction on 16 Dec 2023
Merci beaucoup. Nous sommes touchés par votre bonne note. Au plaisir de vous accueillir à nouveau. Cordialement.

8/10 Good

Fikret

Stayed 1 night in Nov 2023
Response from La direction on 16 Dec 2023
Bonjour, Toute notre équipe vous remercie pour votre bonne note.A très vite . Cordialement.

6/10 Okay

Daniel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Punaises dans la chambre.
Stayed 1 night in Oct 2023
Response from La direction on 16 Dec 2023
Bonjour,Merci d'avoir pris le temps de nous laisser votre appréciation. Nous espérons que notre prise en charge pour résolution de problème fût satisfaisante et nous espérons vous revoir à une prochaine occasion. Bien cordialement.