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"The hotel is okay I bring my son often he loves the pool the galleria mall is also right out the back door so it's easy to access you just walk across the parking lot the staff is pretty good I really just don't like that the pool room isn't always heated sometimes it's really cold and the pool itself it's sometimes cold as well overall we will stay again it's not a bad hotel and the weekday prices are good too"

"Clean. Comfortable bed, good nights sleep "

"It was my First time and it was quite Lovely"

"Very convenience close to the airport has a restaurant Wing nuts bar well come visit again stay"

"it was very close to the falls and parking was simple,staff was nice. stayed 2 nights first nite was good,2nd night was not so good,I just think guest placement could have been a little more thoughtful and spaced out."

"Breakfast was straight up the worst hotel breakfast I've ever had. Sausage, pancakes, eggs all tasteless and soggy cheap frozen junk, no bananas, no muffins, no bagels, no cold drinks (the machine wasn't working), no flavored yoghurt, just 'plain' like you'd cook with. Genuinely insulting to even offer such fare when it's over $125 a night and the parking is paid too, and the interior is clean and functional but was clearly assembled cheaply and hastily. All the signs of a cheap hotel, but I didn't feel I was paying for cheap."

"Nice hot tub"

"Staff were so friendly, from the front staff to the cleaning staff"

"One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters. The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room. I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking."