Search Hotels with Room Service in Upstate New York

"Clean and spacious "

"Bathroom need more clean "

"Older property with updated adequate clean room. Friendly, helpful staff. Shower wasn’t great but overall a more than good stay for the price."

"The hotel itself was definitely something to see. Beautifully designed, and you can tell a lot of thought was put into it. The rooms were your typical hotel room, slightly outdated, but still very functional. The issue we had was with the key cards/door access. We went thru 5 keys before we finally gained access to our room - and we weren’t the only guest with that issue. The front desk staff member handled the frustrating situation wonderfully, never losing her cool with any of the guests, despite the later hour and how many of us were experiencing the same issue. In the morning when we checked out, our room was flagged and we were given a discount for our troubles - again the staff was beyond pleasant and apologized profusely for our inconvenience. Quick note to add - the bed was probably the most comfortable bed I have ever slept on and I woke up with zero back pain."

"The hotel is okay I bring my son often he loves the pool the galleria mall is also right out the back door so it's easy to access you just walk across the parking lot the staff is pretty good I really just don't like that the pool room isn't always heated sometimes it's really cold and the pool itself it's sometimes cold as well overall we will stay again it's not a bad hotel and the weekday prices are good too"

"Everything was wonderful- and the lake view balcony was beautiful."

"Phenomenal staff at every level. Beautiful room, extremely clean. Great view of the Lake. Fantastic restaurant and lounge. Plenty of activities on site."

" That was really the worst experience, we reached at about 11 pm. Despite the fact that we already informed them through phone, nobody was present there at front desk neither anyother body to assist, i ve small kid and wife and they kept me standing for hours. Please take notice and refund my money as i stayed there for only 5-6 hrs and left early in the morning. There was no room service, crockery tissues etc. the bed sheets are smelly. "