Search Business Hotels in Upstate New York

"Good trip place"

"Nice quiet hotel"

"yes"

"Great hotel directly across from the convention center and the casino. The hotel is undergoing gradual updating, so almost everything looks brand new. One negative was that only one of the two hot tubs was operational, but that being said, what other hotel has two?!!?? Also, the cleaning staff is almost too good, as our hotel fridge was cleaned out, including our unopened soda. Minor inconvenience, but still was a bit disappointing. Regardless, the hotel is fantastic and we would definitely stay again."

"Hotel is under construction so most of the stairwells and elevators are closed resulting in a very long walk to our room. The one working elevator got stuck twice during our stay which was unpleasant and stressful. The hotel doesn’t begin serving breakfast or their complimentary coffee until 7am, which was after we needed to leave for our event. They do have coffee pods and powdered non-dairy creamer in the room though. The staff were pleasant during check in."

"Room was clean. Staff was mediocre."

"The one positive is the bed was extremely comfortable!"

"Breakfast is okay, my children enjoyed their waffles and baggle. The rooms are not bad, but needed some upgrade. The bed linens and sheets, are changing colors to brown, they look dirty,i suggest you get new sheets for the beds. The bathroom glass door did not close my husband had to use a plastic spoon handle to hold it together at the top to prevent water splashing out. Overall it is okay for a night or two stay. Accessible to stores and food outlets."

"When I got to the hotel to check in, I was told my reservation was canceled. No one bothered to let me know beforehand even though I didn’t get there until 9:00 PM. Apparently, they had no clean rooms due to a staff shortage "