Unguja North Region Holidays

The local team consistently provided exceptional and amiable service. The hotel's service was outstanding, ranking among the best I have encountered as a traveler. We extend our sincere gratitude to Mr Rajiv for his assistance with a minor injury that got my child, and to Madame Marie, the director, for her support.

On it's own away from the outside area, this is an excellent property. The beach can be accessed by others but that is not an issue and the beach traders are not intrusive. Shopping, dining, leasure and activities all catered for on site but trips out can also be organised from within the complex. But the the thing that makes this place are the staff, from the gardening team to head chef, each and every one was courteous, helpful and happy. Well done staff you make this place.

Very helpful staff, fabulous facilities, good food

Booked the place for a honeymoon, spent quite a considerable amount of money. The lagoon room we booked was absolutely amazing, loved this experience very much, scenery was immaculate. Was let down by the overall quality of everything else unfortunately. Just as a comparison to other all inclusive’s in Zanzibar which offered much more for a fraction of the price. Overall quality of the product to its value was poor all things considered. Would unlikely stay again. Some nice touches for sure like being greeted at the port. Staff are friendly and kind and try to accommodate but service feels like it’s new and a work in progress rather than a finished article. Menu for food isn’t very deep, quality was good on the whole but variety and quantity of the food and drinks was lacking. Simple requests like water bottles on our exit or fresh juices at breakfast not available some days, pastries running out. Some days the menu was restrictive and one day felt like we were given yesterday’s left overs. Gym, sport activities, bikes are included which was nice. Atmosphere and entertainment at meal times were a nice touch. Attempts were made to accommodate us and make the experience nice was appreciated such as the honeymoon welcome. Overall it’s feels marketed and priced as super luxury but on ground doesn’t meet those same standards, somehow feels as though you have to pay even more to get things that would otherwise be included in other places despite the higher cost.

The Residence was the perfect spot to celebrate my 40th birthday. The deluxe garden view with the private pool was exact atmosphere my husband and I were looking for. The hotel is extremely clean and they even offer room cleanings twice a day. And we also loved the different themed dinner options each night along side with a live band performance! The staff make you feel at home and apart of the family. Nico always greeted us with a warm smile and helped us capture precious moments. The location is a little far from main attractions but I promise it’s worth it. Thank you to all the staff that made our visit to Zanzibar so special!♥️