Pongwe Holidays from £919

The hospitality here was truly exceptional and the entire staff went above and beyond to make us feel welcome from the moment we arrived. They were incredibly attentive, kind, and always available to help with anything we needed. Their warmth made a great trip even more unforgettable!, An incredible experience with top-tier hosting We cannot recommend them enough!, Thank you Alex, I’ll definitely be coming back

The hotel could use some updating, as the rooms feel quite old-fashioned. While some staff were friendly, service was inconsistent — I had to ask multiple times for drinks.

Our stay at Diamonds Mapenzi Beach had several positive aspects. The location is good, the pool area is nice, and the staff are friendly, welcoming, and helpful throughout the stay. That said, there are a few points worth being aware of. The rooms appear more worn in reality than the pictures suggest, which detracts from the overall impression. In addition, the food unfortunately falls below expectations. Considering the price, the culinary experience could have been significantly better. This becomes particularly noticeable when compared to similar hotels in destinations such as the Seychelles or Cape Verde, where the food standard is often higher within the same price range. It is also worth mentioning that the Hotels.com Gold benefits (Early/Late checkout, Upgrade) do not seem to apply here (even when listed on confirmatio). However, this appears to be more an issue with Hotels.com rather than the hotel itself. Overall, a perfectly acceptable place to stay, but somewhat overpriced for the experience it offers.