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Hotel Palapa Palace

Property class: 3

Choose dates to view prices

At Hotel Palapa Palace, you can look forward to a terrace, a garden and a 24-hour business centre. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £39
includes taxes & fees
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Room

A neatly made bed with a grey quilt, two orange pillows, and two white towels folded on the bed. There are two wooden nightstands with a small table on each, and a white air conditioning unit on the wall.

Comfort Room

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 247 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, striped bedding, a wooden headboard, a nightstand, and a wall-mounted phone.

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Tuxtla Gutierrez is home to Hotel Palapa Palace. Museo de la Marimba and Museum of the City of Tuxtla Gutiérrez are cultural highlights, and some of the area's landmarks include Cristo de Copoya and Glorious Christ of Chiapa. Jaime Sabinas Cultural Center and Parque Convivencia Infantil are also worth visiting. Visit our Tuxtla Gutierrez travel guide
Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054

What's nearby

  • A gazebo with ornate white railings and a blue dome roof, surrounded by people and trees.
    Marimba Park
    14 min drive - 3.8 miles
  • Plaza Ambar
    5 min walk - 0.3 miles
  • Plaza Crystal Shopping Mall
    8 min drive - 2.1 miles
  • Plaza las Americas Shopping Mall
    11 min drive - 3.0 miles
  • Tuxtla Guitierrez Central Square
    20 min drive - 5.2 miles

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    51 min drive

Restaurants

  • Sensei Sushi Bar
    2 min drive
  • Starbucks Unach
    3 min drive
  • Carnes Asada "Rocky
    16 min walk
  • Taquitos "Casa Blanca 2
    3 min drive
  • La Farandula
    2 min drive

About this property

Hotel Palapa Palace

  • Property highlights
  • Consider a stay at Hotel Palapa Palace and take advantage of a terrace, a garden and a 24-hour business centre. Free in-room WiFi and a restaurant are available to all guests.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a local area shuttle and luggage storage
    • A water dispenser, a vending machine and a computer station
  • Room features
  • All 82 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Plasma TVs with cable channels
    • Fridges, daily housekeeping and desks

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 130 to 250 for adults and MXN 130 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults and MXN 130 to 250 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Palapa Palace have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Palapa Palace?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Palapa Palace on 21 Aug 2026 start from £39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palapa Palace pet-friendly?

Yes, Hotel Palapa Palace allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking at Hotel Palapa Palace?

Self-parking is free at this property.

What time is check-in at Hotel Palapa Palace?

Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palapa Palace?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is Hotel Palapa Palace located?

Situated in Tuxtla Gutierrez, this hotel is 0.2 mi (0.4 km) from Plaza Ambar and within 3 miles (5 km) of Foro Chiapas and Chiapas Fairgrounds. Plaza Crystal Shopping Mall and Joyyo Mayu Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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