Title: Hotel Maria Eugenia Tuxtla Gutierrez Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Maria Eugenia Tuxtla Gutierrez Hotel in Tuxtla Gutierrez with outdoor pool and restaurant ## Photo gallery for Hotel Maria Eugenia Tuxtla Gutierrez ![Outdoor pool - Hotel Maria Eugenia Tuxtla Gutierrez (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/8071960f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room, 2 Double Beds | Premium bedding, iron/ironing board, free WiFi - Hotel Maria Eugenia Tuxtla Gutierrez (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/a039a2c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Hotel Maria Eugenia Tuxtla Gutierrez (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/59d9baa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Hotel Maria Eugenia Tuxtla Gutierrez (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/6109e612.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Maria Eugenia Tuxtla Gutierrez (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/8fa85ef7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A poolside bar, a terrace and a garden are just a few of the amenities provided at Hotel Maria Eugenia Tuxtla Gutierrez. The on-site restaurant, MARIA EUGENIA, offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Superior Room, 1 King Bed ![Premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/8850d6fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 11 reviews ### Highlights Air conditioning Plasma TV Premium bedding Private bathroom Free bottled water Coffee/tea maker Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 2 Double Beds ![Superior Double Room, 2 Double Beds | Premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/919e0c1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Double Beds 7.2 Good 11 reviews ### Highlights Air conditioning Plasma TV Premium bedding Private bathroom Free bottled water Coffee/tea maker Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Quadruple Room Standard ![Premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/77cc2cb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - Sleeps 4 ## You may also like Ad ![Standard Room, 2 Double Beds | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/52000000/51860000/51852100/51852063/6661c6c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capital O Hotel Aurora, Tuxtla Gutiérrez Tuxtla Gutierrez - Free Wi-Fi - Air-conditioning - Room service - Housekeeping 8.8 Excellent 60 reviews £16 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Tuxtla-Gutierrez-Hotels-Hotel-Aurora.h51852063.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=6e273af0-6a17-416c-9dcd-17a8bc1e8aa4&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/5000000/4630000/4623400/4623367/005776d4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Tuxtla Gutierrez La Marimba by IHG Tuxtla Gutierrez - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,001 reviews £48 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Tuxtla-Gutierrez-Hotels-Holiday-Inn-Express-Suites-Tuxtla-Gutierrez-La-Marimba.h4623367.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=6e273af0-6a17-416c-9dcd-17a8bc1e8aa4&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4810000/4804600/4804506/8aa284b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Tuxtla Gutiérrez Poliforum Tuxtla Gutierrez - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 685 reviews £36 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Tuxtla-Gutierrez-Hotels-City-Express-Junior-Tuxtla-Gutierrez-Poliforum.h4804506.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=6e273af0-6a17-416c-9dcd-17a8bc1e8aa4&top_cur=GBP) Ad ![Interior](https://images.trvl-media.com/lodging/1000000/910000/904900/904886/ed4be566.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tuxtla Gutierrez by IHG Tuxtla Gutierrez - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 1,000 reviews £69 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Tuxtla-Gutierrez-Hotels-Holiday-Inn-Tuxtla-Gutierrez.h904886.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=6e273af0-6a17-416c-9dcd-17a8bc1e8aa4&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-Hotel-Maria-Eugenia.h8064311.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-Hotel-Maria-Eugenia.h8064311.Hotel-Information) ## About the area Located in Tuxtla Gutierrez, Hotel Maria Eugenia Tuxtla Gutierrez is in the city centre. Museum of the City of Tuxtla Gutiérrez and Coffee Museum are cultural highlights, and some of the area's landmarks include Glorious Christ of Chiapa and Chiapa de Corzo Archaeological Site. Looking to enjoy an event or a game while in town? See what's happening at Víctor Manuel Reyna Stadium or Foro Chiapas. [Visit our Tuxtla Gutierrez travel guide](https://www.expedia.co.uk/Tuxtla-Gutierrez.dx3422) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.75310%2C-93.11275&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VQRlsX3YZWXGGSumJrl67ZBk0Zw=) Avenida Central Ote 507, Tuxtla Gutierrez, CHIS, 29000 ### What's nearby - ![San Marcos Cathedral featuring heritage elements, religious aspects and a church or cathedral](https://images.trvl-media.com/place/6274048/fde588f9-7ec6-40df-b0cd-bd49805eaa3b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Marcos Cathedral 5 min walk \- 0.3 miles - ![Dr. Faustino Miranda Botanical Garden featuring a garden and a river or creek](https://images.trvl-media.com/place/6274119/ba4a3a84-f593-4e19-9ae2-3db47d4c77c1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dr. Faustino Miranda Botanical Garden 10 min walk \- 0.6 miles - ![Marimba Park which includes a park, street performance and a sunset](https://images.trvl-media.com/place/6182240/8f36b2cd-2754-4aae-b600-46219cd3266b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marimba Park 15 min walk \- 0.8 miles - Tuxtla Guitierrez Central Square 5 min walk \- 0.3 miles - Museum of the City of Tuxtla Gutiérrez 6 min walk \- 0.4 miles ### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) 49 min drive ### Restaurants - El Meson de El Quijote 2 min walk - Taqueria Chano y Chon 3 min walk - Restaurant Lai Lai 2 min walk - El Borrego Lider 4 min walk - Jugos Juquilita 2 min walk ## About this property ### Hotel Maria Eugenia Tuxtla Gutierrez Hotel in the city centre Consider a stay at Hotel Maria Eugenia Tuxtla Gutierrez and take advantage of a poolside bar, a terrace and a garden. The on-site restaurant, MARIA EUGENIA, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre. Other perks include: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms - Concierge services, tour/ticket information and wedding services Room features All 82 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water. Extra amenities include: - Bathrooms with showers and free toiletries - Coffee/tea makers and daily housekeeping ## Similar properties ![Room service – dining](https://images.trvl-media.com/lodging/2000000/1710000/1700900/1700828/2545ad95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Del Carmen en el centro de Tuxtla Gutiérrez Tuxtla Gutierrez - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 506 reviews £33 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1700828&PinnedHotelID=1700828&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/88000000/87820000/87816200/87816154/538911f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mansión Chiapa Chiapa de Corzo - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.0 Wonderful 45 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=87816154&PinnedHotelID=87816154&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/910000/904900/904886/ed4be566.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tuxtla Gutierrez by IHG Tuxtla Gutierrez - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 1,000 reviews £69 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=904886&PinnedHotelID=904886&HadPinnedHotel=true®ionId=-1&adults=2) ![Mexican cuisine](https://images.trvl-media.com/lodging/9000000/8310000/8303600/8303555/89d18262.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rs Suites Tuxtla Gutierrez - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 303 reviews £36 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=8303555&PinnedHotelID=8303555&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/24000000/23210000/23207700/23207642/b188f735.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Tuxtla Fashion Mall Tuxtla Gutierrez - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,003 reviews £49 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=23207642&PinnedHotelID=23207642&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3090000/3089200/3089177/eacaf9d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Miguel Tuxtla Gutierrez - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 197 reviews £35 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=3089177&PinnedHotelID=3089177&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1770000/1766700/1766634/0b64ec63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Inn Premium Tuxtla Gutierrez - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 337 reviews £49 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=1766634&PinnedHotelID=1766634&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4810000/4804600/4804506/a0c8a2fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Junior by Marriott Tuxtla Gutiérrez Poliforum Tuxtla Gutierrez - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 685 reviews £36 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=4804506&PinnedHotelID=4804506&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1670000/1668500/1668461/9eb9ec37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Tuxtla Tuxtla Gutierrez - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 639 reviews £47 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1668461&PinnedHotelID=1668461&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/24000000/23530000/23527600/23527549/2192d3f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Andiroba Palace Tuxtla Gutierrez - Pool - Pet-friendly - Kids’ pool - Parking included 8.2 Very good 136 reviews £38 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=23527549&PinnedHotelID=23527549&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8064311,1700828,87816154,904886,8303555) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 7:00 AM to noon for a fee: MXN 195 for adults and MXN 150 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Jaguar - MARIA EUGENIA ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Communal living room - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Plasma TV ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 12:30 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately MXN 195.00 for adults and from MXN 150.00 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel María Eugenia Hotel María Eugenia Tuxtla Gutierrez Hotel Maria Eugenia Tuxtla Gutierrez, Mexico - Chiapas Maria Eugenia Hotel María Eugenia Tuxtla Gutierrez ía Eugenia Tuxtla Gutierrez Hotel María Eugenia Maria Eugenia Tuxtla Gutierrez Hotel Maria Eugenia Tuxtla Gutierrez Hotel Hotel Maria Eugenia Tuxtla Gutierrez Tuxtla Gutierrez Hotel Maria Eugenia Tuxtla Gutierrez Hotel Tuxtla Gutierrez ## Frequently asked questions ### Does Hotel Maria Eugenia Tuxtla Gutierrez have a pool? ### Is Hotel Maria Eugenia Tuxtla Gutierrez pet-friendly? ### How much is parking at Hotel Maria Eugenia Tuxtla Gutierrez? ### What time is check-in at Hotel Maria Eugenia Tuxtla Gutierrez? ### What time is check-out at Hotel Maria Eugenia Tuxtla Gutierrez? ### Does Hotel Maria Eugenia Tuxtla Gutierrez provide a shuttle to the airport? ### Where is Hotel Maria Eugenia Tuxtla Gutierrez located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Maria Eugenia Tuxtla Gutierrez Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 100 8 - Good 106 6 - Okay 60 4 - Poor 23 2 - Terrible 21 ## Reviews ### 8/10 Good #### Araceli 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Central location, clean ##### Araceli Stayed 2 nights in May 2024 ### 6/10 Okay #### Randy 20 Jan 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Great staff very clean. Comfortable beds. Door locks need updating and please replace the horrible pillows. ##### Randy Stayed 1 night in Jan 2025 ### 6/10 Okay #### Courtney 14 Aug 2023 Liked: Staff & service Found a bug in the bed Pool was nice ##### Courtney Stayed 1 night in Aug 2023 ### 6/10 Okay #### Itzel 28 Nov 2025 The staff was nice I book a single bed room and got a double. When I went to use the elevator it was questionable. The room is clean but I can tell they gave me one of the oldest rooms. ![](https://a.travel-assets.com/ugc/hotel-reviews/801e8152-2016-4c0f-b2ec-eca64e40cd70-1764306900897.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Itzel Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Aquiles 18 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes ##### Aquiles Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Aquiles 11 Jan 2026 Liked: Cleanliness, amenities Yes ##### Aquiles Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yuan 21 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities near from the cathedral ,easy to go anywhere here ##### Yuan Stayed 2 nights in Nov 2023 ### 8/10 Good #### Noemi 6 Dec 2024 Liked: Cleanliness, staff & service Excelente ##### Noemi Stayed 2 nights in Nov 2024 ### 8/10 Good #### DR. JOSE REFUGIO 26 Jul 2025 Liked: Cleanliness, staff & service, amenities Closed dawtown ##### DR. JOSE REFUGIO Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jaime Isidro 26 May 2025 Liked: Staff & service, property conditions & facilities O ##### Jaime Isidro Stayed 1 night in May 2025 ### 10/10 Excellent #### Bismark 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities .. ##### Bismark Stayed 2 nights in Aug 2025 ### 8/10 Good #### Luis Alberto 19 Oct 2024 Liked: Cleanliness, staff & service like ##### Luis Alberto Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Laura 19 Jan 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Too dirty need more cleaning ##### Laura Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Lynn J 14 Jan 2025 Disliked: Property conditions & facilities Very old and rundown. Elevator is small old and scary. Cantina across the street is extremely noisy well into the early morning hours. Do not recommend. ##### Lynn J Stayed 1 night in Jan 2025 ### 4/10 Poor #### Timothy 25 Feb 2024 Disliked: Amenities, property conditions & facilities Very outdated hotel. Noisy hallways - rooms. Door to unit did not seal. Could hear and smell everything in the hall way. Bathroom was a disaster, clean, but super old. Check in staff was not prepared or very helpful. The best person there was the cleaning lady. She should be the boss. ##### Timothy Stayed 2 nights in Feb 2024 ### 8/10 Good #### Catarino 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación bien, la atención muy bien ##### Catarino Stayed 3 nights in Jan 2026 ### 8/10 Good #### Mayte 11 Jan 2026 Liked: Cleanliness, property conditions & facilities Habitación bien. ##### Mayte Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ana Patricia 22 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente volveré a ir ##### Ana Patricia Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Christian 18 Nov 2025 Al final al ducharnos se nos fue el agua pero en genral el hotel no es lujo pero cuenta con los indispensable ##### Christian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jose L 31 Oct 2025 Liked: Cleanliness, staff & service Buena atencion y habitacion limpia ##### Jose L Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### JUAN ALFREDO TAMAYO 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es bueno ##### JUAN ALFREDO TAMAYO Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ruben 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Habitaciones limpias ##### Ruben Stayed 1 night in Sep 2025 ### 8/10 Good #### MARIA TERESA 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Solo tiene mala señal del internet, pero por lo demas si esta bien el hotel. Su ubicación es muy estratégico y la limpieza es buena. ##### MARIA TERESA Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Luis 22 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### No tiene 4 estrellas, a lo mucho 3 Es un hotel que no se ha remodelado, paso sus mejores épocas, malas camas, colchones, aire acondicionado muy ruidoso (aire muy viejo), muebles muy austeros, No volvería a quedarme ahí ##### Luis Stayed 1 night in Sep 2025 ### 8/10 Good #### Juan 3 Sept 2025 Liked: Cleanliness, amenities Es un edificio ya de antaño, no por ello anticuado, les falta un poco de mantenimiento en elevador y los baños, atención a los detalles, decoración de habitación muy autera casi triste, pero par descansar, excelente 👌. Buena cama, tranquilo, baño amplio, (caben mis rodillas) los altos entenderan. Buena señal se wifi y no te molestan para nada. Bien. ![](https://a.travel-assets.com/ugc/hotel-reviews/7df99a11-4e87-4eaf-a29f-172c967dec35-1756924108832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Las Ventanas al Paraiso, A Rosewood Resort](https://www.expedia.co.uk/Los-Cabos-Hotels-Las-Ventanas-Al-Paraiso.h41895.Hotel-Information) > > [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > > [Chan-Kah Resort Village](https://www.expedia.co.uk/Palenque-Hotels-Chan-Kah-Resort-Village-Convention-Center-Maya-Spa.h5034229.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > > [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > > [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > > [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) > > [Hotel Puerto Holbox Beach Front](https://www.expedia.co.uk/Isla-Holbox-Hotels-Hotel-Puerto-Holbox.h4720778.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > > [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > > [Hard Rock Hotel Los Cabos All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Hard-Rock-Hotel-Los-Cabos-All-Inclusive.h34183472.Hotel-Information) ---