Title: Axkan Arte Hotel Tuxtla Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=23489710&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Axkan Arte Hotel Tuxtla The outdoor pool beckons for relaxation while Marimba Park offers natural beauty nearby - a perfect balance between unwinding and exploring the vibrant city. ## Photo gallery for Axkan Arte Hotel Tuxtla ![Exterior - Axkan Arte Hotel Tuxtla (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/24000000/23490000/23489800/23489710/fb8076a8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Axkan Arte Hotel Tuxtla (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/24000000/23490000/23489800/23489710/2d1191f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Garden View | Desk, iron/ironing board, free WiFi, bed sheets - Axkan Arte Hotel Tuxtla (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/24000000/23490000/23489800/23489710/925c7d13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Axkan Arte Hotel Tuxtla (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/24000000/23490000/23489800/23489710/fb673d96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Axkan Arte Hotel Tuxtla (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/24000000/23490000/23489800/23489710/36448d0c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Tuxtla, Axkan Arte Hotel Tuxtla offers comfort and convenience. Enjoy the outdoor pool, lush garden, and local cuisine at the restaurant. Rooms include WiFi, and the attentive staff consistently earns praise from guests. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room, 1 King Bed, Garden View ![Standard Room, 1 King Bed, Garden View | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23490000/23489800/23489710/925c7d13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 7.0 Good 2 reviews ### Highlights Air conditioning LCD TV Private bathroom Cable channels Wardrobe Daily housekeeping Desk - Garden view - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds, Garden View ![Standard Double Room, 2 Double Beds, Garden View | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23490000/23489800/23489710/998663eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Garden View 7.4 Good 9 reviews ### Highlights Air conditioning LCD TV Private bathroom Cable channels Wardrobe Daily housekeeping Desk - Garden view - 269 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-Axkan-Arte-Hotel-Tuxtla.h23489710.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-Axkan-Arte-Hotel-Tuxtla.h23489710.Hotel-Information) ## About the area Located in Tuxtla Gutierrez, Axkan Arte Hotel Tuxtla is in the city centre and near the airport. Glorious Christ of Chiapa and Templo de Santo Domingo de Guzmán are local landmarks, and travellers looking to shop may want to visit Galerias Bonampak and Plaza las Americas Shopping Mall. Parque Convivencia Infantil and Tuxtla Planetarium are also worth visiting. [Visit our Tuxtla Gutierrez travel guide](https://www.expedia.co.uk/Tuxtla-Gutierrez.dx3422) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.75662%2C-93.11245&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uEaHK4dVm6gkLebYuSqAoIhS8eM=) Norte, Av. 4a Nte. Ote., #453 San Marcos, Tuxtla Gutierrez, CHIS, 29043 ### What's nearby - ![Dr. Faustino Miranda Botanical Garden featuring a garden and a river or creek](https://images.trvl-media.com/place/6274119/ba4a3a84-f593-4e19-9ae2-3db47d4c77c1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dr. Faustino Miranda Botanical Garden 7 min walk \- 0.4 miles - ![San Marcos Cathedral featuring heritage elements, religious aspects and a church or cathedral](https://images.trvl-media.com/place/6274048/fde588f9-7ec6-40df-b0cd-bd49805eaa3b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Marcos Cathedral 7 min walk \- 0.4 miles - ![Marimba Park which includes a park, street performance and a sunset](https://images.trvl-media.com/place/6182240/8f36b2cd-2754-4aae-b600-46219cd3266b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marimba Park 15 min walk \- 0.8 miles - Tuxtla Guitierrez Central Square 5 min walk \- 0.3 miles - Museum of the City of Tuxtla Gutiérrez 8 min walk \- 0.5 miles ### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) 42 min drive ### Restaurants - Marvin Cockteleria y Marisqueria 3 min walk - Gorditas Don Rafita 2 min walk - EL BUCANERO Cockteles Y Mariscos 5 min walk - El Pillo2 3 min walk - El Hornito Cochito Horneado 3 min walk ## About this property ### Axkan Arte Hotel Tuxtla Hotel in the city centre Axkan Arte Hotel Tuxtla provides amenities, such as a garden and a restaurant. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), a front desk safe and luggage storage - Tour/ticket information and a 24-hour front desk Room features All guest rooms at Axkan Arte Hotel Tuxtla feature comforts, such as air conditioning, as well as Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/2a249efe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn Tuxtla Gutierrez - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 547 reviews £39 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=32467451&PinnedHotelID=32467451&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/52000000/51860000/51852100/51852063/6661c6c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Aurora, Tuxtla Gutiérrez Tuxtla Gutierrez - Free Wi-Fi - Air-conditioning - Room service - Housekeeping 8.8 Excellent 68 reviews £18 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=51852063&PinnedHotelID=51852063&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Mexican cuisine](https://images.trvl-media.com/lodging/11000000/10540000/10531900/10531895/7d72ee2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Tres Central Tuxtla Gutierrez - Free Wi-Fi - Restaurant - Air-conditioning - Business services 8.6 Excellent 20 reviews £22 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=10531895&PinnedHotelID=10531895&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/8071960f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maria Eugenia Tuxtla Gutierrez Tuxtla Gutierrez - Pool - Parking included - Free Wi-Fi - Restaurant 7.6 Good 311 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) ![Room service – dining](https://images.trvl-media.com/lodging/2000000/1710000/1700900/1700828/2545ad95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Del Carmen en el centro de Tuxtla Gutiérrez Tuxtla Gutierrez - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 512 reviews £37 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1700828&PinnedHotelID=1700828&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4810000/4804600/4804506/a0c8a2fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Junior by Marriott Tuxtla Gutiérrez Poliforum Tuxtla Gutierrez - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 695 reviews £41 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=4804506&PinnedHotelID=4804506&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/37000000/36160000/36151600/36151502/435dd939.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Parque Marimba Tuxtla Gutierrez - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 94 reviews £38 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=36151502&PinnedHotelID=36151502&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily full breakfast ](https://images.trvl-media.com/lodging/2000000/1410000/1402700/1402656/46eb5e3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Tuxtla Gutierrez Tuxtla Gutierrez - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 933 reviews £42 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=1402656&PinnedHotelID=1402656&HadPinnedHotel=true®ionId=-1&adults=2) ![Mexican cuisine](https://images.trvl-media.com/lodging/9000000/8310000/8303600/8303555/89d18262.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rs Suites Tuxtla Gutierrez - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 306 reviews £41 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=8303555&PinnedHotelID=8303555&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/3f77393d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palapa Palace Tuxtla Gutierrez - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 225 reviews £39 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=23489710&PinnedHotelID=23489710&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=23489710,32467451,51852063,10531895,8064311) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 8:00 AM to noon for a fee: USD 3.67 for adults and USD 2.62 for children - A restaurant ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No lift ### More - Built in 2018 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately USD 3.67 for adults and from USD 2.62 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Axkan Arte Hotel Tuxtla Tuxtla Gutierrez Axkan Arte Tuxtla Tuxtla Gutierrez Axkan Arte Tuxtla Axkan Arte Tuxtla Tuxtla Guti Axkan Arte Hotel Tuxtla Hotel Axkan Arte Hotel Tuxtla Tuxtla Gutierrez Axkan Arte Hotel Tuxtla Hotel Tuxtla Gutierrez ## Frequently asked questions ### Does Axkan Arte Hotel Tuxtla have a pool? ### Is Axkan Arte Hotel Tuxtla pet-friendly? ### How much is parking at Axkan Arte Hotel Tuxtla? ### What time is check-in at Axkan Arte Hotel Tuxtla? ### What time is check-out at Axkan Arte Hotel Tuxtla? ### Where is Axkan Arte Hotel Tuxtla located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Axkan Arte Hotel Tuxtla Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 74 8 - Good 44 6 - Okay 25 4 - Poor 8 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Gabriel 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service with quick and easy check in. Peaceful and very great and comfortable stay ##### Gabriel Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Adein 29 Jul 2024 Liked: Amenities, property conditions & facilities Is a place beautiful ##### Adein Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### luis 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is just out of the busy area, so it’s a quiet and comfortable place. We even got a clear night to watch the stars from our bed. ##### luis Stayed 1 night in Dec 2023 ### 8/10 Good #### Victor Manuel 6 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice location, very family oriented. If you going to Tuxtla to party, probably not the right hotel for you. Nice pool, restarant limted on food options, but food was good. Staff was very nice and courteous. ##### Victor Manuel Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Marisela 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Marisela Stayed 1 night in Jun 2025 ### 6/10 Okay #### Julio césar 1 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities I like ##### Julio césar Stayed 1 night in Jun 2025 ### 8/10 Good #### Rupert 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Rupert Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Verified traveller 29 Nov 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Endless stream of women taking photos of me. Stupid, stupid women. ##### Verified traveller Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Juan Ramon 24 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Just 2 recommendations that will help improve overall experience for all guests and increase satisfaction. 1\. Install motion sensor night lights in the hallways and stairs. Waking the halls and using the stairs in the dark is dangerous. Install them for the safety of your guests and avoid becoming liable of possible injuries. 2\. I was in room 330 for 4 nights. Everything was perfect except with the bathroom's sink faucet. It needs to be replaced. Everytime i brushed my teeth i ended up with a wet shirt. ##### Juan Ramon Stayed 4 nights in Feb 2026 ### 6/10 Okay #### Maria Sara Sumuano 16 Feb 2026 Liked: Cleanliness, property conditions & facilities revisen bien sus habitaciones antes de que se ocupe, checar que no tenga defecto. ##### Maria Sara Sumuano Stayed 3 nights in Feb 2026 ### 6/10 Okay #### ROCIO 15 Feb 2026 Disliked: Amenities, property conditions & facilities All the bathroom need maintenance , the entrance is bad as well ##### ROCIO Stayed 2 nights in Feb 2026 ### 4/10 Poor #### B.Orlando 10 Jan 2026 Disliked: Cleanliness, staff & service No consumí alimentos, solo que no tuve ni jabón ni shampoo y menos agua caliente para ducharme. Estuve llamando por teléfono a recepción y no me respondieron. ##### B.Orlando Stayed 1 night in Jan 2026 ### 2/10 Terrible #### MOISES 3 Jan 2026 Disliked: Amenities, property conditions & facilities No tienen los utencilios principales de higiene , jabon shampo papel de baño no tienen agua caliente para bañarse , los colchones en mal estado , los inquilinos muy mmolestando e. La noche , y . Malo hotel ##### MOISES Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Miguel Angel 4 Dec 2025 No había tapete, ni jerga para el baño, además se encharcaba, la regadera y taza con sarro, moho en las paredes. Toallas percudidas y deshilachadas. En las habitaciones no hay cajones, ni botes de basura, no pusieron ganchos para colgar la ropa pedimos algunos y solamente nos prestaron dos. Los colchones muy aguados por el uso, si te acomodas de lado, literalmente ruedas. La televisión la tienes que prender de manera manual. La plancha la pides en recepción, el agua se salía por los orificios, mojando la ropa. El estacionamiento es para siete autos amontonados, si llegas tarde te toca dejar tu carro en la calle. ##### Miguel Angel Stayed 4 nights in Nov 2025 ### 8/10 Good #### Francisco Méndez De la 23 Nov 2025 Liked: Amenities, property conditions & facilities La habitacion estaba limpia, pero no había jabón, agua para tomar, no había yoallas de mano, la tv no funcionaba bien, la imagen se congelaba demasiado y no pudimos disfrutar de algunos programas, al día siguoente salimos temprano y al regresar ya tarde, no hicieron limpieza en la habitación ya que según no tienen otra llave, por lo demás , estuvo bien. ##### Francisco Méndez De la Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### salvador 21 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Demora en la atención aún sin más gente esperando ##### salvador Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### David 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities El desayuno aunque abrió más tarde de lo mencionado, muy rico y económico, piscina y habitaciones muy a gusto, si volvería. ![](https://a.travel-assets.com/ugc/hotel-reviews/0e087632-bfdc-4518-9e31-e1a953f4b87d-1759089545485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52982f1b-e3ed-4df1-b738-a000e52822fc-1759089545946.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3f3ee7a3-dffe-4582-806e-d4048a0b8ea7-1759089545422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 1 night in Jun 2025 ### 8/10 Good #### EMILIO 22 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort un hotel que le falta servicio y un poco de mantenimiento en sus habitaciones, nada mal para ir a Tuxtla Gutiérrez a trabajar o en familia ##### EMILIO Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Jose 18 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No recomendable El baño estaba sucio y lleno de agua, con jabón del huésped anterior y basura en la ducha. El colchón blando, viejo y hundido. El baño oliendo muy mal ##### Jose Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Victor 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un excelente hotel, cerca del parque central ![](https://a.travel-assets.com/ugc/hotel-reviews/e9b36885-4069-4a76-882d-503b206f55d3-1754964088090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Victor Stayed 2 nights in Aug 2025 ### 8/10 Good #### Herminio 31 Jul 2025 El acceso a la propiedad se obstaculiza con tanto automovil en el estacionamiento, ##### Herminio Stayed 1 night in Jul 2025 ### 8/10 Good #### Ignacio 30 Jul 2025 Liked: Cleanliness, amenities En general el servicio va acorde al precio. Lo único es que predeterminan las habitaciones a los clientes y tardan en asignarlas, sin importar si alguien llega antes ##### Ignacio Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Aretzy 27 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Instalaciones viejas, el servicio de comida es excelente, muy bien precio, porciones y sabor Pero están muy sucias las sábanas, las cortinas están rotas, no tienen traslado al aeropuerto, no tienen jabón ni shampoo, las toallas están manchadas ![](https://a.travel-assets.com/ugc/hotel-reviews/266932a0-7509-4032-9103-edc7e33ef33c-1753650310657.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0252ad05-a9e1-48a7-8214-9a711deb8ef6-1753650312700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d68727fe-57e3-494f-a2fb-ef38cde21f69-1753650313649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6cf1e3ff-5582-42a3-9bd2-45745ba50058-1753650316230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aretzy Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Tania Isabel 1 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Todo mal, la peor experiencia de hospedaje, no servía la tele, el clima me mojó mis pertenencias, me hicieron cambiarme de habitación una vez, no me ofrecieron ayuda, el personal trataba mal, nunca revisaron lo que les pedí. ##### Tania Isabel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gabriela 28 Jun 2025 Liked: Cleanliness, staff & service #### Colchon feo Las camas son viejas y mis colchones estaban muy usados y sumidos ##### Gabriela Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - 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