Ratings based on 349 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver, CO

Comfortable and relaxing

Posted 29-Jun-2017
My 2 kids and I stayed in a one bedroom deluxe room for 5 nights. The room was recently remodeled and very clean. Amenities were perfect. A/C, free wifi, full kitchen, dishwasher, washer/dryer, toiletries, beach towels, pool rafts, beach toys, paddle boards, kayaks, and helpful staff. Pool and beach were super close so running back to the room was a breeze. Gym had new equipment. The hotel restaurant was good and convenient. I would definitely stay here again. 15 minutes from airport and about $45 taxi ride for 4 people. Grocery store about a ten minute walk (cart provided).
4 out of 5
Recommended
for Everyone
by A verified traveller from New York City

Posted 11-Jun-2017
Pros: Pleasant environment and quiet due to low season
Cons: Water quality of the swimming pool - saw the pool supervisor spraying and scrubbing the walls of the pool while we were swimming in the pool, eewww!
Location: Within walking distance of grocery store and nice patty place and eateries.
Nice surprise upon checking in to our suite ~ didn't expect it to be so spacious and well-stocked with kitchen appliances and utensils. The light switches took a little while for us to figure them out.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, a little dated though. Great location.

Posted 10-Jun-2017
Hotel is nice, I would rate it about 3.5 stars because the rooms are fairly dated. Kept nice, but needs updates. The outside grounds are very well maintained. Location is amazing, best beach I have ever seen! Staff is generally pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dayton,Ohio

Favorite place in the world!

Posted 08-Jun-2017
The ocean is so beautiful! The resort has a great beach area as well as pool area. The room was very nice. the kitchen included little things to make the stay even better! It was better stocked than my kitchen at home! The maid service was wonderful! My only complaint is the front desk staff is not very helpful. When calling to ask them a question it goes to the ocean club desk first you can hear them and the hold music for the phone transfer no problem. The desk staff at west during the day it is near impossible to hear them speak. When asking questions they seemed put out to be doing their jobs. The old front desk staff was much better! As always Clover, Nat, and Jean were wonderful! Can't wait to go back!
5 out of 5
Recommended
for Everyone
by A verified traveller from Sugarloaf, PA

Paradice on the beach

Posted 07-Jun-2017
Love this place. Just got back June 6th. Was our 1st time and would definitely go back. Our 1st floor junior suite with ocean and pool view was fantastic. I thought I would have rathered been on the 2nd or 3rd floor for a little better view but the ground floor was perfect. Your able to walk right out of your screened in patio and your at the pool and steps from the beach. Very convenient. I rented a car and highly recommend it. There are so many beautiful beaches to see,( leeward being our favorite). I used dollar car rental at the hertz station and they were great and very affordable. This resort is the best value for the money. It can't be beat.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-May-2017
Close to everything staff was really friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Paradise

Posted 28-Apr-2017
Had an amazing time and the staff made it all the better. Easy access to everything and the restaurant/bar on the property is a great place to grab a bite or a drink. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Hotel on Grace Bay

Posted 26-Apr-2017
This was our second time staying at OCW. Rooms are clean and staff attentive. Full kitchen with stove, pots/pans, plates/bowls/utensils/cooking tools, microwave, blender, full sized fridge and freezer. Love the screened in porch. Can turn off AC and leave doors open for nice breeze in room. Screened in porch is perfect for lounging and reading at night without getting eaten alive by the mosquitos. The grounds are beautiful. Lush flowers and greenery everywhere! The staff are very friendly as well. Desmond, who is a bartender at the beach bar, was a blast! Great personality and interacted with all guests with a big smile. Calvin, one of the beachside waiters, covered the actual restaurant AND was frequently down at the beach taking drink and food orders. Super nice guy! If you visit, tip both of these gentlemen well as they are fabulous at their job and genuinely seem to enjoy what they do. The hotel is in close range to Jimmy's Dive Bar, Coco Bistro, Caicos Cafe, Via Veneto, Seven Stars restaurant, and Crockpot Kitchen. All of these restaurants are a 5 minute or less walk. There is a also a full size grocery store, souvenir shops, ice cream shops, and a spa within a 5 minute walk. Solana is the new restaurant at Ocean Club West -- try the Blackened fish sandwich and Calamari -- delicious! Solana also has sushi and other non-sushi great dinner meals. I would highly recommend Ocean Club West. They have our sole business from now on whenever we come to Prov
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Beautiful property and convenient location

Posted 05-Mar-2017
Pros: The room layout was perfect for a family of four and loves the screened in porch
Location: Convenient to food store, shops, and restaurants.
Had a wonderful stay. The grounds were beautiful and it was conveniently located to shops and restaurants
Comment from Hotel Management
12-Apr-2017 by OCR US Reservations, Hotel Management
We are delighted to hear you enjoyed your stay at Ocean Club West. Thank you for sharing.
3 out of 5
Recommended
for Everyone
by A verified traveller from PA

Posted 27-Jan-2017
We were in the back with no view but rooms were nice with screened in balcony.