Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from new york

Ocean club west

Posted 30-Apr-2016
Nice relocation and very close to the beach and pool from the room. It's very quiet and hotel room is in pretty good shape. The only thing is there is not that much activities for kids, only has one big pool. In addition, food is a problem since there is only one cafe and you have to find other place to eat if you want variety and all the restaurants within hotels around are very expensive.
3out of 5
by A verified traveller from m

on the beach

Posted 27-Apr-2016
Beach was not that clean. The only place to eat on site was over priced food which was very ok. Only ate there twice. Kids kids all over the place
4out of 5
by A verified traveller from Rhode Island

Quiet condo complex

Posted 22-Apr-2016
Pros: Location on the beach, yet close to restaurants and shopping.
Cons: On-site restaurant/ bar was sub-par for service and food.
Location: On the beach with plenty of sun loungers and umbrellas. Great walking area.
This hotel/ condo complex was a perfect beach retreat. It is located on beautiful Grace Bay Beach and walking distance to shops, restaureants, and a gourmet grocery market. Perfect for a restful, quiet vacation for a couple or family with small children.
4out of 5
by A verified traveller from Boston

Good location in quiet resort

Posted 22-Apr-2016
very nice room with separate room for two teenagers. Clean and close to great beach. There is little to do which is good and bad. Very quiet, as with all Turks..a stay is expensive. Wifi very poor and staff quite reserved. This is as good a location for your money as you will find but don't expect lots of people or activities.
4out of 5
by A verified traveller from Brampton

Perfect resort especially for families.

Posted 12-Apr-2016
Pros: Great beach area, pool is perfect for kids. Good restaurant on site. Never had any issue with chairs or towels in both the beach and pool areas.
Cons: Furniture to the room.
Location: Very good location. Plenty of restaurants and a great bakery and market within a short walking distance.
Resort is well run with friendly staff who work hard to please. We were on site with our grandson for 5 days and did not have any issues whatsoever. I understand that most of the rooms were booked for the period of our stay but it did not seem busy at all. Although we were satisfied with the room in general, the furniture could be updated especially the bed and mattress in the upstairs bedroom. For this level of rental, it is unacceptable when you go on vacation and cannot get a good nights rest. I don't understand how this is even allowed when it is so obvious that something needs to be done.
4out of 5
by A verified traveller from Atlanta, GA

Great trip!

Posted 10-Mar-2016
The hotel was great! Clean, close to many amenities (grocery store, bank, resteraunts), beautiful beach front!
5out of 5
by A verified traveller from New Rochelle, NY

Beautiful property

Posted 06-Mar-2016
This was my third trip to Turks & Caicos but my first time at Ocean Club West. The location was excellent as you could walk into town where there was shopping, restaurants, etc. It saved so much money in taxi fare which was a real plus. I will definitely stay here again on my next trip to Turks & Caicos. The staff were friendly, grounds were very well kept and the beach is absolutely gorgeous. And the best part is it was very reasonably priced.
4out of 5
by A verified traveller from Wilmington, DE

Beautiful view, great location, excellent beach

Posted 05-Mar-2016
Pros: Location, beautiful grounds/gardens and beach, proximity to restaurants and shops.
Cons: Wish there were an indoor restaurant for cool, rainy days.
Location: Close to shops/restaurants and grocery store, but bring comfortable shoes since these things require you walking several blocks.
Our condo was well-equipped and nicely decorated. Could see the ocean through the palm trees, but had more of a pool/garden view which was fine. One on-site very casual (outdoor) restaurant had good food, but a shuttle was available to the Ocean Club sister property with a very nice upscale restaurant. Location was great since you could walk to the many restaurants and shops. And most importantly, within walking distance to a large, popular grocery store! Cooking breakfast in the condo (as well as happy hours there some evenings) was a good option since I've never been to such an expensive island due to the 12% food/drink tax. An example: for a "cheeseburger/fries/beer" meal for two, it cost us $75 after tax and gratuity. A nice meal (appetizer, entrée, share a dessert) with iced tea (no drinks) was $160 incl. tax/tip. I'm all for paying more on an island given everything is imported, but we were happy to have a kitchen available to conserve a little. On the positive side, there were no tacky commercial fast food joints, and the island had a quiet vibe which did not attract the spring break crowd. Mostly families and couples. Grace Bay is exceptionally beautiful, with very high-end condos where you could enjoy a myriad of restaurants/bars, just remembering prices are relatively high too. Water sports are available but snorkeling and other tours are only at the Turtle Cove end of the island. Did not find any buses on the island, but taxis are readily available.
5out of 5
by A verified traveller

Posted 05-Mar-2016
Excellent location well groomed and maintained grounds and great staff
5out of 5
by A verified traveller

Great stay at OCW

Posted 22-Feb-2016
Pros: Beach, plenty of towels and beach chairs, free kayaks and paddle boards
Cons: If would be great to have free hobie cats.
Location: Central location on Grace Bay near supermarket and shops. The French bakery across the street is great!
OCW never disappoints - beautiful beach, great facilities and friendly staff.