Ratings based on 345 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller
Posted 10-May-2017
Close to everything staff was really friendly and helpful
by A verified traveller from New York
Very nice hotel on the beach. Good sized room and
Posted 10-May-2017Nice stay but lots of issues. Mosquitos in the room, bad breakfast option, water heater broke in room for 2 nights. Pros- nice service and staff and great proximity to beach and restaurants in Grace bay.
Recommended
for Everyoneby A verified traveller from New Jersey
Paradise
Posted 28-Apr-2017Had an amazing time and the staff made it all the better. Easy access to everything and the restaurant/bar on the property is a great place to grab a bite or a drink. Highly recommend.
Recommended
for Everyoneby A verified traveller
Wonderful Hotel on Grace Bay
Posted 26-Apr-2017This was our second time staying at OCW. Rooms are clean and staff attentive. Full kitchen with stove, pots/pans, plates/bowls/utensils/cooking tools, microwave, blender, full sized fridge and freezer. Love the screened in porch. Can turn off AC and leave doors open for nice breeze in room. Screened in porch is perfect for lounging and reading at night without getting eaten alive by the mosquitos. The grounds are beautiful. Lush flowers and greenery everywhere! The staff are very friendly as well. Desmond, who is a bartender at the beach bar, was a blast! Great personality and interacted with all guests with a big smile. Calvin, one of the beachside waiters, covered the actual restaurant AND was frequently down at the beach taking drink and food orders. Super nice guy! If you visit, tip both of these gentlemen well as they are fabulous at their job and genuinely seem to enjoy what they do. The hotel is in close range to Jimmy's Dive Bar, Coco Bistro, Caicos Cafe, Via Veneto, Seven Stars restaurant, and Crockpot Kitchen. All of these restaurants are a 5 minute or less walk. There is a also a full size grocery store, souvenir shops, ice cream shops, and a spa within a 5 minute walk. Solana is the new restaurant at Ocean Club West -- try the Blackened fish sandwich and Calamari -- delicious! Solana also has sushi and other non-sushi great dinner meals. I would highly recommend Ocean Club West. They have our sole business from now on whenever we come to Prov
Recommended
for Everyoneby A verified traveller from New Jersey
Beautiful property and convenient location
Posted 05-Mar-2017
Pros: The room layout was perfect for a family of four and loves the screened in porch
Location: Convenient to food store, shops, and restaurants.
Had a wonderful stay. The grounds were beautiful and it was conveniently located to shops and restaurants
Comment from Hotel Management
12-Apr-2017 by OCR US Reservations, Hotel Management
We are delighted to hear you enjoyed your stay at Ocean Club West. Thank you for sharing.
Recommended
for Everyoneby A verified traveller from PA
Posted 27-Jan-2017
We were in the back with no view but rooms were nice with screened in balcony.
Recommended
for Everyoneby A verified traveller from Texas
Nice place that close by shops/restaurants
Posted 22-Jan-2017
Cons: I wish their were elevators to the room. They are only 3 stories but I felt sorry for house keeping.
Location: Location is great and plenty of shops and restaurants within walking distance.
We opted for the studio suite. It is accommodating but small. The kitchenette saves a ton of money as you can take the cart to the grocery store. I would recommend this place but upgrade to the junior suite, that's what will do next time. The shuttle back and forth to the other resort proved great for Opus the nice restaurant was over at the other resort but this resort is closer to everything. The house keeper cleans your dishes everyday and the people we awesome. Just remember everything is expensive from taxi's to food but well worth it. The beach is phenomenal and plenty of umbrellas. The water is just like the pictures. Would definitely go back in a heartbeat. We were sad we had to go home!
Recommended
for Everyoneby A verified traveller from Colorado
Absolutely perfect!
Posted 19-Jan-2017 on OrbitzPerfect location! You can walk to grocery store, restaurants, etc. The beach area and equipment for the resort are great!
Recommended
for Everyoneby A verified traveller from Peabody, MA.
Never disappointing.
Posted 28-Dec-2016
Pros: Right on beach and plenty of chairs and umbrellas.
Cons: Cigarette smoking needs to be banned on entire property.
Location: Within walking distance to restaurants and supermarket. Many different water sports and activities. Most companies will pick you up at hotel or beach.
I have stayed at this resort many times and keep coming back. Beach and pool area are great. The staff are friendly and accommodating.
Recommended
for Everyoneby A verified traveller
Great location- beautiful grounds & beach
Posted 16-Dec-2016
Pros: Location, Beach, Hotel grounds, On-site restaurant- delicious, Availability of bikes
Cons: The kitchen area but it is what it is.
Location: Grocery close by as was a great casino could walk to both.
Check-in was a breeze but we were not able to get a room in the building we had requested on-line prior to arriving at the resort. The girl at the front desk said they did not have any special request even though I showed it to her on my reservation. So we were initially not very happy as they claimed they could not put us where we wanted to be. We did stay on the second floor of our building but our view was not the pool as we had requested but a street in the rear of the resort. As far as the room goes the bed was very comfortable, the TV was just fine and got lots of US channels. The room safe was perfect. The only downer was the extremely small kitchen area with no counter space at all. So it was very hard to prepare breakfast and lunch.
