"This resort was classy top to bottom. The room and the turn down service were impeccable, the service at bars and restaurants was excellent, the food was stellar and you cannot beat the Grace Bay beach and the Palms pool if you wanted a break from the sun at the beach.
We went for our 10 year wedding anniversary and couldn't have been happier with our choice. We left talking about the next time we can come back and stay."
"This resort was classy top to bottom. The room and the turn down service were impeccable, the service at bars and restaurants was excellent, the food was stellar and you cannot beat the Grace Bay beach and the Palms pool if you wanted a break from the sun at the beach.
We went for our 10 year wedding anniversary and couldn't have been happier with our choice. We left talking about the next time we can come back and stay."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Staff is very professional, from introduction staff through the restaurant, beach and pool and the cleaning staff.
The entire facility is well organized.
Premises are well maintained and very comfortable (home at the beach). The resort and it's setting is wonderful.
Staff is very professional, from introduction staff through the restaurant, beach and pool and the cleaning staff.
The entire facility is well organized.
Premises are well maintained and very comfortable (home at the beach). The resort and it's setting is wonderful.
ANTONY
Reviewed January 20, 2023Reviewed January 20, 2023
Beautiful resort, very well maintained. Staff is polite and very welcoming. Restaurant is also very good. Excellent chef and good ingredients. Beach staff is outstanding - better than most 5 star hotels. Very private and pleasant property.
All in the property is in good condition but some areas need an upgrade with general wear and tear - ie some older window frames in the room but not a big deal.
Beautiful resort, very well maintained. Staff is polite and very welcoming. Restaurant is also very good. Excellent chef and good ingredients. Beach staff is outstanding - better than most 5 star hotels. Very private and pleasant property.
All in the property is in good condition but some areas need an upgrade with general wear and tear - ie some older window frames in the room but not a big deal.
ILIA
Reviewed January 10, 2024Reviewed January 10, 2024
Truly lovely hotel, beautifully landscaped. The boardwalk to the beach is stunning, comfortable sun loungers, plenty of staff and a great beach bar. There are comfy seats and a firepit for the evening.
The inclusive breakfast is excellent, many choices and options. The location means you will need a taxi in the evening for restaurants but that is no problem.
We stayed for 2 weeks in a studio room, it was lovely. The bathroom was large and the bed was super king size. Would recommend.
Truly lovely hotel, beautifully landscaped. The boardwalk to the beach is stunning, comfortable sun loungers, plenty of staff and a great beach bar. There are comfy seats and a firepit for the evening.
The inclusive breakfast is excellent, many choices and options. The location means you will need a taxi in the evening for restaurants but that is no problem.
We stayed for 2 weeks in a studio room, it was lovely. The bathroom was large and the bed was super king size. Would recommend.
Elisabeth
Reviewed February 14, 2025Reviewed February 14, 2025
From the moment we arrived, to the moment we left, the resort and staff were absolutely amazing.
We were greeted with a smile, cold towel and beautiful resort speciality drink upon arrival to then go through a swift check-in, a full tour of the venue and to then be shown to our room.
We booked a one bedroom beach/oceanfront suite and we’re amazed at the the size, amenities and view on offer. We were also presented with a great fruit and chocolate platter, complimentary bottle of wine and a...
From the moment we arrived, to the moment we left, the resort and staff were absolutely amazing.
We were greeted with a smile, cold towel and beautiful resort speciality drink upon arrival to then go through a swift check-in, a full tour of the venue and to then be shown to our room.
We booked a one bedroom beach/oceanfront suite and we’re amazed at the the size, amenities and view on offer. We were also presented with a great fruit and chocolate platter, complimentary bottle of wine and a...
Windsong resort was absolutely stunning and our room was palacial and welcoming and always very clean and sparkling. I loved all the staff, especially breakfast at the Pelago restaurant overlooking the beautiful crystal blue ocean. The staff were so friendly and caring and made our breakfast delightful! We loved Jo Jos pool restaurant too, the staff were so lovely and welcoming. We loved the whole ambience of Windsong, so relaxing and calming, a piece of paradise next to the beautiful...
Windsong resort was absolutely stunning and our room was palacial and welcoming and always very clean and sparkling. I loved all the staff, especially breakfast at the Pelago restaurant overlooking the beautiful crystal blue ocean. The staff were so friendly and caring and made our breakfast delightful! We loved Jo Jos pool restaurant too, the staff were so lovely and welcoming. We loved the whole ambience of Windsong, so relaxing and calming, a piece of paradise next to the beautiful...
Staying at The Palms hotel was amazing. It was extremely clean, hard working staff, friendly staff, peaceful and calming environment. I would recommend.
Staying at The Palms hotel was amazing. It was extremely clean, hard working staff, friendly staff, peaceful and calming environment. I would recommend.
Sonia
Reviewed February 4, 2025Reviewed February 4, 2025
Great hotel . Lovely food at all of the restaurants and at all times of the day. Quiet and chilled with a family friendly crowd. Many of the facilities are Brand new or in great condition. The room was lovely. Only issue was towels and water requested to the room several times to no avail. Service in the Grill wasn’t the best and everything closes 10:30/ 11ish which was a bit early for us . I would def stay here again though .
Great hotel . Lovely food at all of the restaurants and at all times of the day. Quiet and chilled with a family friendly crowd. Many of the facilities are Brand new or in great condition. The room was lovely. Only issue was towels and water requested to the room several times to no avail. Service in the Grill wasn’t the best and everything closes 10:30/ 11ish which was a bit early for us . I would def stay here again though .
The staff were fantastic and did everything to make sure we had a lovely time. The room was spotless, very spacious and with a beautiful view of the sea.
The staff were fantastic and did everything to make sure we had a lovely time. The room was spotless, very spacious and with a beautiful view of the sea.
Elizabeth
Reviewed February 12, 2026Reviewed February 12, 2026
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