Search Hotels by Independent in Tunstall

"Good breakfast. Stayed in the family room which was very large. Pool area is very poor unfortunately. Lots of missing tiles on the bottom of the pool is quite dangerous. A child from another family cut his foot whilst walking on the pool. Restaurant OK. If you need somewhere to stay for a hundred quid or less, then this place is fine. Don’t expect anything fancy though. It must just be clinging to the 4 star rating, felt very much like a 3 star."

"The staff were kind and accommodating but the carpet in the room hadn’t been hoovered and was well in need of replacing. The handle was also coming off the door and the plug sockets were positioned so close to the table below that you couldn’t plug things in"

"Large clean room. We had an accessible room, which was well maintained. The free breakfast was good, hot and fresh, while the staff were uniformly excellent. "

"We had a lovely stay overall and would definitely come back. Our room was spacious and comfortable, the staff were really friendly and welcoming, and the food was great. Breakfast was especially gorgeous and a real highlight. There were just a few things that took the shine off a little. The toilet wasn’t as clean as we’d have expected, and the bath drain seemed blocked, so the water backed up while we were standing in the shower. On the Friday night, there was also an incredibly noisy group in the restaurant who were clearly disturbing other guests, but no one seemed to ask them to calm down. We could still hear them later in the bar and even up in our room. That said, we did really enjoy it and would love to return, especially if those little issues could be sorted next time."

"Immaculate room and excellent parking"

"All you need in a hotel at a reasonable price near centre of city. Bedroom and bathroom were well-sized and comfortable. Parking was convenient. All staff were helpful and friendly - particularly Miguel at breakfast."

"Hotel is located on a quiet square a few minutes walk from the city centre. The room was large, spacious, newly decorated and extremely clean. Excellent generous breakfast served by friendly and welcoming team member. The mattress was overly worn and not comfortable, the bed linen was overly fragranced with fabric conditioner, as were the towels. Overall the positives way outweighed the negatives."

"Was nice hotel and clean"

"Helpful, friendly staff. Close to town centre and lots to see"