Title: The Garden Residences by Casago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=114572835&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Garden Residences by Casago ## Photo gallery for The Garden Residences by Casago ![Rooftop terrace - The Garden Residences by Casago (Tulum)](https://images.trvl-media.com/lodging/115000000/114580000/114572900/114572835/8590e653.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace - The Garden Residences by Casago (Tulum)](https://images.trvl-media.com/lodging/115000000/114580000/114572900/114572835/7ecfe077.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment | Living room | Smart TV - The Garden Residences by Casago (Tulum)](https://images.trvl-media.com/lodging/115000000/114580000/114572900/114572835/755addad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Garden Residences by Casago (Tulum)](https://images.trvl-media.com/lodging/115000000/114580000/114572900/114572835/779388c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Garden Residences by Casago (Tulum)](https://images.trvl-media.com/lodging/115000000/114580000/114572900/114572835/98af53af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies The Garden Residences by Casago provides amenities, such as a rooftop terrace and a garden. Guests can connect to free in-room WiFi. ## Reviews 2.0 ### Entire apartment 1 bedroom1 bathroomSleeps 353.8 sq ft ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Air-conditioning - Outdoor space ## Add dates for prices Check-in Check-out Travellers ## About this property ### The Garden Residences by Casago This smoke-free apartment building features an outdoor pool, a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, a garden, a picnic area and a communal living room are on-site. The apartment provides a sofa bed and a dining area, plus a kitchen and a Smart TV with digital channels. Added amenities include free WiFi, a pillowtop bed and premium bedding. Housekeeping is available on request. Air-conditioned accommodation at this apartment offers a safe and free toiletries. This accommodation is furnished with single sofa beds and dining tables. Pillowtop beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with separate dining areas. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions come with premium digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the apartment include an outdoor pool. ## Property amenities ### Beach - Beach loungers - Beach towels ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Free offsite parking within 10 metres ### Kitchen - Blender - Freezer - Griddle - Ice maker - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Pillowtop mattress - Premium bedding - Single sofa bed ### Bathroom - 1 private bathroom - Free toiletries - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Dining table - Separate dining area ### Entertainment - Smart TV with premium digital channels ### Outdoor areas - Garden - Outdoor furniture - Picnic area - Rooftop terrace ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (90 centimetre wide door) - Smooth flooring in room - Well-lit path to entrance - Smoke-free property ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping on request - Luggage storage - Safe - Virtual front desk ### Location highlights - In an entertainment district ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Bed sheets changed on request - Garden - Housekeeping (on request) - Towels (changed on request) ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/114000000/113720000/113711800/113711736/810567ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Tulum Aeropuerto Chunyaxché - Pool - Parking included - Free Wi-Fi - 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18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation A virtual front desk provides assistance to guests Guests are required to download the property's WhatsApp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Smoking Smoking is not permitted ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 200 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Phimai Tulum By Casago Tulum Phimai Garden Tulum by Casago Tulum Phimai Garden Tulum by Casago Apartment Phimai Garden Tulum by Casago Apartment Tulum ## About the area Located in Zama, a neighbourhood in Tulum, this apartment is in the entertainment district. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) [View more Apartments in Tulum](https://www.expedia.co.uk/Tulum-Apartments.d182189-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20214%2C-87.45564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=168GeKEH5NYoxhXvry-bh5sEixU=) C. Iximche,, Lote 002 Mz 007, Tulum, QROO, 77760 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 9 min walk \- 0.5 miles - ![Tulum Mayan Ruins showing a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 8 min drive \- 3.8 miles - Hunab Lifestyle Center 9 min walk \- 0.5 miles - Dos Aguas Park 17 min walk \- 0.9 miles - Hospital de Tulum 4 min drive \- 1.1 miles ### Getting around - Tulum Intl. Airport (TQO) 46 min drive ### Restaurants - Coco Cafe 9 min walk - Jasmine 8 min walk - Olio 13 min walk - Nimeño Bakery 11 min walk - Carl's Jr. 17 min walk ## Frequently asked questions ### Does The Garden Residences by Casago have a pool? ### Is The Garden Residences by Casago pet-friendly? ### How much is parking at The Garden Residences by Casago? ### What time is check-in at The Garden Residences by Casago? ### What time is check-out at The Garden Residences by Casago? ### Where is The Garden Residences by Casago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Garden Residences by Casago Reviews ## Reviews All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 2.0 Cleanliness ## Reviews Verified ### 2/10 Terrible #### Baldemar 22 Jul 2025 Disliked: Cleanliness, room comfort, communication #### Corrupt property I didn’t see anything “stained lines” could have been from a previous guest. But on another note my bank did confirm that the charge of $69.48 did in fact link to a company that you do business with. I had to file a dispute. I know for a fact that the only time I used that card was on 11/7 with your agent. The unauthorized charges was also on 11/7\. I’m quite upset about that. Also I’m upset that my glasses (worth over $300.00 US)were stolen at your property. I don’t believe an other guest stole’s them. If you attempt to charge me extra, I will peruse legal action against your company. And you should look into your employees for mishandling my credit card and not turning in guest property. ##### Baldemar Stayed 13 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > - [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > - [Radhoo Tulum](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > - [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Casa Gitano](https://www.expedia.co.uk/Tulum-Hotels-Casa-Gitano.h101422488.Hotel-Information) > - [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > - [Lula Tulum, a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [Lumina at Mudra Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mudra-Tulum.h29980242.Hotel-Information) > - [Xkeban Tulum](https://www.expedia.co.uk/Tulum-Hotels-XKEBAN.h76910001.Hotel-Information) > - [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > - [Posada Lamar Tulum Beach Front and Pool](https://www.expedia.co.uk/Tulum-Hotels-Posada-Lamar-Tulum-Beach-Front-And-Pool.h18916026.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > - [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > - [Hotel Milam, Michelin Key winner](https://www.expedia.co.uk/Tulum-Hotels-MILAM.h92050091.Hotel-Information) > - [Mezzanine by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mezzanine-Tulum-Colibri-Boutique-Hotels-Adults-Only.h9197811.Hotel-Information) > - [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Era Hotel & SPA Tulum](https://www.expedia.co.uk/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [ HOTEL POCNA](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information) > - [Amansala](https://www.expedia.co.uk/Tulum-Hotels-Amansala.h3847617.Hotel-Information) ---