Title: Palms Tulum Luxury Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6156164&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palms Tulum Luxury Hotel A tropical paradise awaits with an inviting outdoor pool surrounded by lush gardens, plus bicycle rentals that reveal hidden gems of the area ## Photo gallery for Palms Tulum Luxury Hotel ![Lobby sitting area - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/de3c47ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/5a613577.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/bf5266ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/628883dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/d2804b85.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palms Tulum Luxury Hotel, near the ancient Tulum Mayan Ruins, offers a tranquil escape. Relax by the outdoor pool on comfortable sun loungers or find a quiet spot in the garden. Bicycle rentals make it easy to explore the surrounding attractions at your own pace. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - Kitchen ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Apartment ![1 bedroom, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/21260f76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchenette - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ## You may also like Ad ![Beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 5 reviews £69 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b306aed5-25b7-4b41-b236-86a6e62b5477&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 301 reviews £72 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b306aed5-25b7-4b41-b236-86a6e62b5477&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 665 reviews £378 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b306aed5-25b7-4b41-b236-86a6e62b5477&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 658 reviews £258 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b306aed5-25b7-4b41-b236-86a6e62b5477&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 288 reviews £378 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b306aed5-25b7-4b41-b236-86a6e62b5477&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 225 reviews [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b306aed5-25b7-4b41-b236-86a6e62b5477&top_cur=GBP) Ad ![In-room safe, individually furnished, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 522 reviews £488 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b306aed5-25b7-4b41-b236-86a6e62b5477&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palms-Tulum-Condo.h6156164.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palms-Tulum-Condo.h6156164.Hotel-Information) ## About the area Located in Tulum City Center, a neighbourhood in Tulum, Palms Tulum Luxury Hotel is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21353%2C-87.45446&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZYR3wD3We3LB4qTaOA9N4RCXO34=) Escorpion street and Andromeda street, Tulum, QROO, 77780 ### What's nearby - Dos Aguas Park \- 13 min walk \- 0.7 miles - Jaguar Park \- 16 min walk \- 0.9 miles - Hospital de Tulum \- 19 min walk \- 1.0 mile - Cenote Calavera \- 2 min drive \- 1.4 miles - Tulum National Park \- 4 min drive \- 2.5 miles ### Getting around - Tulum Intl. Airport (TQO) - 44 min drive ### Restaurants - ‪Starbucks - ‬6 min walk - ‪Frida’s Tulum - ‬5 min walk - ‪La Regia Tulum - ‬5 min walk - ‪Botánica Garden Café - ‬3 min walk - ‪Tacos y tortas el tio - ‬5 min walk ## About this property ### Palms Tulum Luxury Hotel Boutique hotel near Tulum Mayan Ruins Palms Tulum Luxury Hotel provides a garden and more. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking - Free bike hire, a round-trip airport shuttle (surcharge) and beach towels - Smoke-free property, multilingual staff and concierge services Room features All guest rooms are individually furnished, and offer comforts, such as furnished balconies and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers and designer toiletries - 32-inch LED TVs with digital channels - Wardrobes/cupboards, separate sitting areas and separate dining areas ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/25000000/24910000/24908200/24908186/98bc83d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solera Tulum with Pool La Veleta - Pool - Breakfast included - Parking included - Free Wi-Fi 9.8 Exceptional 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=24908186&PinnedHotelID=24908186&HadPinnedHotel=true®ionId=-1&adults=2) ![WiFi](https://images.trvl-media.com/lodging/20000000/19790000/19784100/19784083/eb042851.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boheme Tulum Tulum City Center - Parking included - Breakfast available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19784083&PinnedHotelID=19784083&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/105000000/104200000/104198600/104198594/c1174011.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tu refugio ideal Seremonia 206 La Veleta - 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21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=44125737&PinnedHotelID=44125737&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Things to do - Free bicycle rentals - Outdoor pool ### Family friendly - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Outdoors - Beach towels - Garden - Pool loungers ### Accessibility - No lift ### More - 2 buildings - 3 floors - Built in 2013 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with digital channels ### Food and drink - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Hob - Kitchenette - Microwave - Separate dining area ### More - Air conditioning - Individual decor - Individual furnishings - Laptop workspace - Laptop-compatible safe - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 4 per cent for credit card payments Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Private entrance, smart lock ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 3 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 500 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 700 per accommodation, per stay. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 2520 per vehicle (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MXN 500 per night - Credit card charges are subject to a surcharge of 4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Palms Hotel Tulum Palms Luxury Palms Luxury Hotel Palms Luxury Hotel Tulum Palms Tulum Palms Tulum Hotel Palms Tulum Luxury Palms Tulum Luxury Hotel Tulum Luxury Tulum Luxury Hotel Palms Luxury Condo Hotel Palms Tulum Condo Palms Tulum Luxury Hotel Hotel Palms Tulum Luxury Hotel Tulum Palms Tulum Luxury Hotel Hotel Tulum ## Frequently asked questions ### Does Palms Tulum Luxury Hotel have a pool? ### Is Palms Tulum Luxury Hotel pet-friendly? ### How much is parking at Palms Tulum Luxury Hotel? ### What time is check-in at Palms Tulum Luxury Hotel? ### What time is check-out at Palms Tulum Luxury Hotel? ### Does Palms Tulum Luxury Hotel provide a shuttle to the airport? ### Where is Palms Tulum Luxury Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palms Tulum Luxury Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.4 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 215 8 - Good 68 6 - Okay 6 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Edgar 10 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena experiencia ##### Edgar Stayed 2 nights in Feb 2020 ### 8/10 Good #### Sandrine 24 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El departamento esta cómodo y agradable. Estuvimos ahí 4 noches mi hija y yo y la pasamos muy bien. Javier estuvo siempre disponible y atento con nosotras. Es realmente una persona muy dedicada a su trabajo y le agradecemos mucho toda su ayuda sin embargo cuando nosotras llegamos el domingo 16 de febrero, llegamos ya tarde y el nos estaba esperando pero después se tuvo que ir para descansar y sugiero que pongan alguien en recepción en la noche también porque iba ser complicado si llegábamos mas tarde y no hubiera nadie... ##### Sandrine Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### JonathanRaya 28 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities Es un excelente lugar para hospedarse. Super recomendable. A un precio justo. ##### JonathanRaya Stayed 2 nights in Jan 2020 ### 8/10 Good #### Verified traveller 5 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 21 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday! ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 18 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 8/10 Good #### Verified traveller 29 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 26 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 12 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities Personal muy amable y todo muy limpio. Tienen guardia de seguridad toda la noche ##### Verified traveller Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### pablo 20 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE UBICACION Y AMPLISIMAS HABITACIONES Ubicacion perfecta, a una cuadra de la carretera 307 que va o viene de Cancun y el Boulevard Coba que te deja en 5 minutos en la zona de playa de Tulum. Enfrente una farmacia completa y una oficina para cambiar divisas, mucha seguridad tanto en el hotel como en la zona de Parking. Bicicletas de cortesia para moverte por el centro de Tulum Sin lugar a dudas el mejor Hotel de la zona centrica de Tulum ##### pablo Stayed 4 nights in May 2019 ### 10/10 Excellent #### Marija 18 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palms is the best Fantastic experience with Palms. Grate stuff, everyone’s did a grate job! Thank you guys ##### Marija Stayed 12 nights in May 2019 ### 8/10 Good #### Verified traveller 16 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities No WiFi in room. Only in lobby which was very humid and very hot. Had to walk to another hotel for included breakfast. ##### Verified traveller Stayed 8 nights in May 2019 ### 10/10 Excellent #### pablo 8 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción en Tulum Llegue a la medianoche y la gente de seguridad me recibio y me ayudo con las maletas. Tiene una excelente ubicacion geografica el hotel Las habitaciones perfectas camas grandes y colchon en excelente estado. cuenta con todos los servicios para hacerte un rico desayuno, almuerzo y cena Cocina a gas, tostadora, heladera gigante y de ultima tecnologia, todo tipo de utensillos de cocina. Chapeau Palms Tulum. ##### pablo Stayed 2 nights in May 2019 ### 10/10 Excellent #### Albina 9 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tulum Best hotel in Tulum, Big spacious apartments, awesome poolarea, free bikes and Nice Staff 😍 ##### Albina Stayed 6 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 8 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant and helpful, accommodating staff; wonderful place, extremely spacious and comfortable, clean, with all desirable amenities, perfect location. Highly recommendable. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 1 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto confortável, funcionários simpáticos e prestativos, estacionamento aberto porém seguro. Tem câmbio e mercado grande bem próximos ao hotel. O café da manhã é servido em outro hotel que fica a duas quadras aproximadamente. Quarto silencioso. Único defeito que encontrei é que após um tempo a água do chuveiro esfria. Se você tomar banho rápido não terá problemas. Ótimo custo beneficio. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Tanya 24 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Perfect little oasis in town. Super warm and welcoming staff - thank you! Within biking distance of the Tulum Ruins, the beach and the Gran Cenote. ##### Tanya Stayed 5 nights in Mar 2019 ### 8/10 Good #### Tee, Orlando fl 21 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was nice and the place was clean. Would go back! ##### Tee Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Yosuke 8 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean Condo Hotel in Tulum Very nice Condo Hotel, the room is clean, the staff is nice and very helpful. They rent you a bicycle without a cost and you can go to the beach, Mayan ruin etc in it. A++++! ##### Yosuke Stayed 1 night in Mar 2019 ### 8/10 Good #### Grecia 4 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location close to the main avenue in the city center and very close to the bike routes that lead to the beach and the ruins. Free use of beach towels and bikes are also a great plus! Staff has excellent recommendations for restaurants and beach clubs to suit your preferences. Staff was welcoming and extremely friendly and helpful! I would definitely recommend a stay here. ##### Grecia Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 25 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved this place!!very friendly and welvoming staff who are all happy and want to help in every way possible...very large room..more like a condo where yu can cook.separte bedroom....very nice...loved the location, ..enjoyed the breakfast and the bikes that came with it..would definitely stay again ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Simon 23 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful and clean Had a great stay at Palms Tulum, condo was extremely clean, staff was friendly and helpful, security was provided at night and bicycles available for use (free). Condo is centerally locates in town and about 2 miles (20 min bike ride) to beaches and Grand Cenote. Would recommend Palms Tulum, only con was WiFi was intermittent on the 3rd floor condo, but worked great poolside. ##### Simon Stayed 4 nights in Feb 2019 ### 8/10 Good #### Verified traveller 11 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were clean and beautiful. Service was spectacular. Only thing is the internet signal is very weak, and the pool is really small. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 30 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was super helpful. Location is convenient, our room was just as pictured (maybe even nicer!) and free bikes were a good perk! ##### Verified traveller Stayed 4 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 28 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very courteous and helpful at all times. The room was immaculate and quite spacious. The location is perfect for walks downtown, taking a rental car to the beach, or traveling to Mayan ruins, or swimming in a cenote. Or, if you prefer, the hotel has bicycles for your personal use for an easy ride to the beautiful white sandy public beaches. Would recommend this hotel and would stay there again. ##### Verified traveller Stayed 5 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---