Title: Maya Cabanas & Cenote Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11706521&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Maya Cabanas & Cenote Tulum Kayaking adventures and ecotours await near pristine Playa Paraiso beaches, where travelers can explore natural wonders before returning to a peaceful guesthouse ## Photo gallery for Maya Cabanas & Cenote Tulum ![Property grounds - Maya Cabanas & Cenote Tulum (Tulum)](https://images.trvl-media.com/lodging/12000000/11710000/11706600/11706521/fb53dfe8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bungalow Cuadruple Suite - Maya Cabanas & Cenote Tulum (Tulum)](https://images.trvl-media.com/lodging/12000000/11710000/11706600/11706521/d93c76da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard view - Maya Cabanas & Cenote Tulum (Tulum)](https://images.trvl-media.com/lodging/12000000/11710000/11706600/11706521/bf51c83c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Maya Cabanas & Cenote Tulum (Tulum)](https://images.trvl-media.com/lodging/12000000/11710000/11706600/11706521/da9415d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Maya Cabanas & Cenote Tulum (Tulum)](https://images.trvl-media.com/lodging/12000000/11710000/11706600/11706521/5030aa39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Maya Cabanas & Cenote Tulum sits peacefully near Sian Ka'an Biosphere Reserve. Travelers can relax on the sunny terrace, wander through the garden, or borrow a kayak for exploration. The helpful multilingual staff and available bike rentals make discovering the area effortless. ## Reviews 6.2 ## Popular amenities - On private beach - Parking included - Free Wi-Fi - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11706521&PinnedHotelID=11706521&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107790000/107788100/107788093/w6000h3998x0y0-8b08d24a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 56 reviews £63 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=58de1654-cb67-48dd-8be2-4b5b186cd145&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Maya-Cabanas-Cenote-Tulum.h11706521.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Maya-Cabanas-Cenote-Tulum.h11706521.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.13682%2C-87.46363&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8dpdgfDrndwIWqeM5H3wqD49t_8=) Carretera Tulum Boca Paila Km 10, Tulum, QROO, 77780 #### What's nearby - Tulum Beach \- 3 min walk \- 0.2 miles - Tulum National Park \- 8 min drive \- 5.1 miles - Las Palmas Public Beach \- 11 min drive \- 6.0 miles - Playa Paraiso \- 12 min drive \- 6.4 miles - Tulum Mayan Ruins \- 19 min drive \- 9.2 miles #### Getting around - Tulum Intl. Airport (TQO) - 61 min drive #### Restaurants - ‪Ilios | Greek restaurant in Tulum - ‬16 min walk - ‪ARCA - ‬18 min walk - ‪Secrets Tulum Beach Club - ‬17 min walk - ‪Casa Banana - ‬15 min walk - ‪Philosophy - ‬5 min walk ## About this property ### Maya Cabanas & Cenote Tulum Guest house near Sian Ka'an Biosphere Reserve Located close to Las Palmas Public Beach and Playa Paraiso, Maya Cabanas & Cenote Tulum provides a terrace and a garden. Enjoy on-site activities, such as ecotours and kayaking. Guests can connect to free WiFi in public areas. Additional perks include: - Free self-parking - Bike hire, tour/ticket information and smoke-free property - Multilingual staff and luggage storage Other amenities include: - Bathrooms with rainfall showers and free toiletries - Ceiling fans and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/120000000/119870000/119869600/119869516/a9a8d5b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Escape on the Beach Zona Hotelera - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=119869516&PinnedHotelID=119869516&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/107000000/106130000/106124200/106124137/98f97649.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sana Tulum Beachfront Boutique Hotel Zona Hotelera - On private beach - Pool - Spa - Free Wi-Fi 9.8 Exceptional 71 reviews £366 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=106124137&PinnedHotelID=106124137&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/12000000/11910000/11901900/11901842/628dc22b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azucar Hotel Tulum Tulum City Center - On private beach - Pool - Spa - Free Wi-Fi 10 Exceptional 1 review £273 includes taxes & fees 21 Jan - 22 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=11901842&PinnedHotelID=11901842&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/103000000/102230000/102224300/102224238/dc33a4f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Moksha Zona Hotelera - Spa - Pet-friendly - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=102224238&PinnedHotelID=102224238&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/113000000/112060000/112056600/112056532/ac6eb7ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chic Beach Studio with Plunge Pool in Tulum Hotel Zone Zona Hotelera - Pool - Hot tub - Breakfast included - Kitchen £561 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=112056532&PinnedHotelID=112056532&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/109000000/108340000/108333300/108333227/8b0eb648.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Espectacular Depto. en Botánic - 4 Pax Tulum Municipality - Kitchen - Air-conditioning - Parking available - Microwave £110 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=108333227&PinnedHotelID=108333227&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/122000000/121040000/121030100/121030013/321c7b75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Apartment in Botánic Tulum 2 Br Tulum - Pool - Free Wi-Fi - Resort view [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=121030013&PinnedHotelID=121030013&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/111000000/111000000/110995200/110995192/6bae3f1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Esencia Botanic Piscina Privada Tulum - Pool - Kitchen - Pet-friendly - Parking included [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=110995192&PinnedHotelID=110995192&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/3a368039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washing machine - Dryer 8.8 Excellent 181 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Things to do - Bicycle rentals - Ecotours - Kayaking ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On a lake - On a private beach - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper ### More - Ceiling fan - Portable fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Maya Cabanas Cenote Tulum Hotel Maya Cabanas Cenote Hotel Maya Cabanas Cenote Tulum Maya Cabanas Cenote Maya Cabanas Cenote Tulum Maya Cabanas & Cenote Tulum Tulum Maya Cabanas & Cenote Tulum Guesthouse Maya Cabanas & Cenote Tulum Guesthouse Tulum ## Frequently asked questions ### How much is parking at Maya Cabanas & Cenote Tulum? ### What time is check-in at Maya Cabanas & Cenote Tulum? ### What time is check-out at Maya Cabanas & Cenote Tulum? ### Where is Maya Cabanas & Cenote Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Maya Cabanas & Cenote Tulum Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.4 Location ### 7.0 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 14 8 - Good 26 6 - Okay 17 4 - Poor 14 2 - Terrible 19 ## Reviews ### 2/10 Terrible #### Sarah 1 Apr 2020 Disliked: Staff & service, room comfort #### Bad service, double booked our rooms We made a booking far in advance. Upon arrival they appeared to have double booked their hotelrooms so even though we already paid for everything we had to spend the whole day looking for another place to stay. The alternative they offered was a hotel in the city center far away from the beach and nothing like the experience we were looking for. Luckily we found some other places to stay but we had to book 2 different hotels because it was busy everywhere. The guy behind the desk wasn't very helpful and showed little interest. I wouldn't recommend staying there. Rather go to Chan Cabanita we had a great stay there right at the beach. ##### Sarah Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Juan 22 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities El pago al hotel le aparece que no se le pago la estancia y me quisieron cobrar nuevamente no me hicieron el cobro por cuestiones de internet pero se quedaron con mis datos de la tarjeta y me van a volver a hacer el cobro me gustaría me pudieran apoyar con el comprobante de pago del hotel gracias ##### Juan Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 8 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place! Peaceful, wonderful beach, best area to relax and disconnect from the world ##### Verified traveller Stayed 5 nights in Nov 2019 ### 8/10 Good #### Raquel 16 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Cabañas en plena naturaleza La cabaña era cómoda pero hubiera hecho falta un ventilador más potente porque pasamos mucho calor. Lo que más nos ha gustado es el entorno natural, la posibilidad de utilizar el kayac para explorar el cenote y ver animales. También el recepcionista y los trabajadores han sido muy atentos y agradables. Quién espere las comodidades de un hotel mejor que no venga, no deja de ser una cabaña en plena naturaleza. ##### Raquel Stayed 7 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 9 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people working there were very friendly and helpful. It was beautiful there as well and very well taken care of. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 2/10 Terrible #### Karina 29 Jun 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Llegue estando embarazada, caían arañas del techo nunca mw regresaron el dinero ##### Karina Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller 25 Jun 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities PLEASE READ BEFORE BOOKING HERE! This property is awful. No Internet, no hot water, the windows protection was broken, and there a lot of insects in a room. Nobody can speak English to explain. The service is awful, no water to drink. Don't look on pictures, they are completely different from what you will see!!! We originally booked here because the pictures made it seem as a cool experience and it looked as though you are on the beach, in actually it is not. The room did not have water nor electricity, nor internet we had to find the internet in another hotel and booked another hotel because it was not safe to stay in this hotel. The guy on front desk was so rude and didn’t want to help. We paid 800$ for 4 nights for nothing because we did not stay at this hotel and they did not money at least part of it. The max cost is 40-50$ because it is like cabin in the wood. I am very disappointed with Expedia because they have to check the places which they sell and provide prices based on place conditions. The manager was lying because they said they will not refuse to reimburse. But we did not get anything back. They had to return at least half. Not the case. I am so disappointed in Expedia for not trying to help. I would not book this hotel. You WILL regret it. Please stay away from this hotel. It is the worthiest experience. When you paid $800 for nothing. ##### Verified traveller Stayed 4 nights in Apr 2019 ### 6/10 Okay #### Nallely 8 May 2019 Disliked: Staff & service, amenities Me pareció bonito, pero muy poca atención. Las personas que nos recibieron parecían estar intoxicadas. ##### Nallely Stayed 2 nights in Apr 2019 ### 2/10 Terrible #### Alyssa, Orange County 4 May 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities PLEASE READ BEFORE BOOKING HERE! I originally booked here because the pictures made it seem as a cool experience and it looked as though you are on the beach, in actually it is not. When we arrived after a 2 hour drive to the cabaña we were given a hut. The hut did not have water nor electricity for the 1st part of our stay. When we asked the man at the desk to help us he said he would but I believe he forgot so my friends went to ask him again. With this being said we did not have a fan and were not able to use the bathroom until it was fixed. The bathroom has no separation so the water goes EVERYWHERE. Which led me to fall and hurt my arm and leg on my vacation. I decided to check out and find another place to stay but the guy I believe his name is Jorge told me I had to call Expedia, FYI there is no WiFi and no reception, my phone unfortunately broke during the stay so I was unable to call until I got back to California. Jorge was so rude and didn’t want to help and told me i had to do it on my own. When I refused to leave he asked his boss and his boss explained if I call Expedia they will not refuse to reimburse. Not the case. I am so disappointed in Expedia for not trying to help. I would not book this hotel. You WILL regret it. ##### Alyssa Stayed 3 nights in Apr 2019 ### 6/10 Okay #### David, León 9 Apr 2019 Liked: Staff & service, property conditions & facilities Disliked: Amenities Es una buena opción, especialmente por un cenote que forma parte del hotel. Sin embargo las cabañas no tienen prácticamente mobiliario (una silla al menos para sentarte a leer, sillas en sus terracitas, etc). El desayuno americano que ofrecen es en verdad muy básico. ##### David Stayed 4 nights in Apr 2019 ### 8/10 Good #### Verified traveller 31 Mar 2019 Liked: Staff & service, property conditions & facilities Nettes Ambiente im Dschungel. Einfache saubere Cabanas. Sehr gute Lage zum Beach Club über die Strasse. Sehr schöner, ruhiger Strand ohne Partyzwang. Letzte Unterkunft an die das Collectivo für 20 Pesos in die Stadt fährt. Frühstück und Engagement der „Köchin“ ##### Verified traveller Stayed 4 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 25 Feb 2019 Liked: Staff & service El hotel esta limpio y las cabanas muy tipicas, a mi parecer necesita mantenimientoy tener kayaks suficientes para poder cubrir lo que ofrecen a los huespedes. A mi parecer es un hotel muy mal aprovechado ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Diana 17 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was lovely ##### Diana Stayed 1 night in Feb 2019 ### 4/10 Poor #### Verified traveller 11 Jan 2019 Disliked: Property conditions & facilities, room comfort Good location. No hot water. Bed bugs. Terrible breakfast. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 8/10 Good #### LETICIA 3 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort TODO MUY BIEN, AUNQUE EL DESAYUNO MUY SENCILLO, COMO QUE HACE FALTA AGREGAR UN PAR DE HUEVOS AL GUSTO. TAMBIÉN WIFI SOLAMENTE EN ÁREAS COMUNES, DEBERÍAN DE METERLO EN LAS CABAÑAS. ##### LETICIA Stayed 8 nights in Dec 2018 ### 8/10 Good #### Alan 1 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Would return Great bang for your buck! You get to use the beach club across the street which is very nice. ##### Alan Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller 29 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cerca de la playa y tiene un cenote natural en el que puedes nadar y practicar Kayac sin costo alguno. El lugar es un paraíso, también te prestan bicicletas. ##### Verified traveller Stayed 3 nights in Dec 2018 ### 2/10 Terrible #### Verified traveller 9 Dec 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Horrible !!!!!!!!!! Nous avons réservé 10 jours cette herbergement via votre site. Nous y sommes resté que 3 jours Nous avons du partir Car ce qui n était pas précisé sur la contact avec vous . Il n y pas électricité de 21h30 a 8h30 On rentre dans le noir chaque soir Nous ne pouvons pas utilisé les sanitaires De plus le seul point d eau et la douche???? Si l on peut appeller cela une douche L eau de la douche est alimenté pas une eau sale et salé . Et tant qu a la cuisine commune un bidonville Pas d eau pas évier pas frigo et pas électricité . Et le petit déjeuner continental se résume à du pain mie et un calé noir ..Concert incessant des moteurs de groupe électrogène ..Une route non une piste de 5 km compter 30 minutes à une 1 heure pour ce rendre à cette hotel . Je vous ai demandé un remboursement pour les 7 jours restant Et la aucune réponse ?? Seul note positif le personnel et le cadre ##### Verified traveller Stayed 10 nights in Nov 2018 ### 4/10 Poor #### Dru 4 Dec 2018 Disliked: Cleanliness, property conditions & facilities no electricity at night. scary. especially in a time when people are being killed in places like that according to the news. insect infested room. no hot water. ##### Dru Stayed 2 nights in Nov 2018 ### 2/10 Terrible #### EDNA 4 Dec 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Sè que el precio que se paga por habitaciòn es bajo para estar en tulum pero no por eso van a tener en tan horribles condiciones todo. Las sàbanas estaban como con manchas de sangre, las cortinas tambièn, los colchones incòmodos, el agua de lavabo y regadera es de mar, unas ventanas solo tenìan mosquitero. Estuve en el cuarto media hora y decisì no pasar la.noche ahí. Lo màs incòmodo de ver.fueron las mamchas de sangre ##### EDNA Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Lillian, San Diego 14 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities I loved it you feel you are in the middle of the jungle!! Service and internet wasn't very good but wifi it's available for guests.. the cenote was sooo convenient plus you get free access to one of the beaches across the street. And we loved itt!!!!the rooms need some work. But i enjoyed it so much. ##### Lillian Stayed 4 nights in Nov 2018 ### 6/10 Okay #### Verified traveller 29 Oct 2018 Liked: Staff & service Buena ubicación, el acceso al club de playa excelente. ##### Verified traveller Stayed 3 nights in Oct 2018 ### 2/10 Terrible #### Fernando 10 Oct 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Descuidado. No lo recomiendo. Estaba sucio, no había agua caliente y era agua salada en las regaderas, el "desayuno continental" era cereal, el lugar lo venden "con wifi" por que en la recepción tienen pero las cabañas No. La recepcionista super amable y simpatica. El lugar deja mucho que desear. Honestamente no lo recomiendo le falta una buena administracion y mantenimiento. ##### Fernando Stayed 2 nights in Oct 2018 ### 8/10 Good #### Verified traveller 8 Oct 2018 Liked: Cleanliness, staff & service Disliked: Room comfort #### La habitación sin agua aunque compensaron El lugar increible con un rebote enorme maravilloso ##### Verified traveller Stayed 1 night in Oct 2018 ### 6/10 Okay #### Juan, CDMX 1 Oct 2018 Liked: Staff & service #### Hotel agradable Hotel muy comodo, ofrecen uso de kayak gratuito, el personal de recepcion muy amable, nos orientaron el uso de transporte. Aunque la regadera de nuestro baño estuvo tapado los 4 dias de nuestra estancia y aunque lo reportamos no parecia que lo hubieran arreglado porque se seguia inundando al momento de usarlo. ##### Juan Stayed 5 nights in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---