Title: Hotel Hacienda Dos Ojos Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Dos Ojos Travelers find peaceful moments near Xel-Há Park with morning continental breakfast served on a sunny terrace and quiet time in the garden ## Photo gallery for Hotel Hacienda Dos Ojos ![Exterior - Hotel Hacienda Dos Ojos (Tulum)](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/5ab1e490.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - Hotel Hacienda Dos Ojos (Tulum)](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/1c19e708.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self-parking - Hotel Hacienda Dos Ojos (Tulum)](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/b6bd3121.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi - Hotel Hacienda Dos Ojos (Tulum)](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/4b34b33f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Hotel Hacienda Dos Ojos (Tulum)](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/712a36e9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Dos Ojos, surrounded by Xel-Há Park's natural beauty, offers guests a continental breakfast on the sunlit terrace, garden relaxation, and an outdoor pool for refreshment. Enjoy free WiFi and a front-desk safe for added convenience in this tranquil retreat. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Room service ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Standard Double Room, 2 Double Beds, Non Smoking ![Standard Double Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/79cdfff5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Smart TV Portable fan Private bathroom Rainfall showerhead Coffee/tea maker Minibar Free bottled water - 258 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Non Smoking ![Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/2a8f4eb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Smart TV Portable fan Private bathroom Deep-soaking bath Separate bath and shower Coffee/tea maker Minibar - Sleeps 2 - 1 King Bed ## You may also like Ad ![Luxury Suite with King Bed Terrace and Garden | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/45000000/44130000/44125800/44125737/315e157c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Agape Hotel Tulum with Beach Club Access Tulum City Center - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 221 reviews £121 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 668 reviews £337 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 303 reviews £72 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 290 reviews £388 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 660 reviews £259 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![Beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 5 reviews £69 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/249ad122_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 374 reviews £179 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 225 reviews £219 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/3da6c7df.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 766 reviews £302 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) Ad ![In-room safe, individually furnished, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 522 reviews £471 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c984827e-5de2-43f0-9caa-7078a81a9f56&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Hacienda-Dos-Ojos.h32786975.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Hacienda-Dos-Ojos.h32786975.Hotel-Information) ## About the area Tulum is home to Hotel Hacienda Dos Ojos. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Soliman Bay and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.31486%2C-87.36784&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ObWIr8SksSoHn3DPb_x_t4_9MEo=) Carretera Federal Cancun-Tulum Km 245, Lote 858 Z12 P1, Tulum, QROO, 77760 ### What's nearby - Xel-Há Park \- 4 min drive \- 1.6 miles - Soliman Bay \- 11 min drive \- 3.6 miles - Tulum Mayan Ruins \- 23 min drive \- 10.1 miles - Tulum Beach \- 32 min drive \- 15.4 miles - Playa Paraiso \- 35 min drive \- 15.0 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 79 min drive ### Restaurants - ‪Restaurant Kukulkan - ‬9 min drive - ‪Portofino restaurant - ‬10 min drive - ‪Vela Norte - ‬9 min drive - ‪Sports Bar - ‬8 min drive - ‪Vela Sur - ‬9 min drive ## About this property ### Hotel Hacienda Dos Ojos Hotel near Xel-Há Park At Hotel Hacienda Dos Ojos, you can look forward to a terrace, a garden and a restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli. Other perks at this hotel include: - An outdoor pool - Free self-parking - Tour/ticket information, a front desk safe and luggage storage Room features All guest rooms at Hotel Hacienda Dos Ojos have perks, such as air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - 32-inch Smart TVs with satellite channels - Coffee/tea makers, portable fans and daily housekeeping ## Similar properties ![Premium Room | Laptop workspace, bed sheets](https://images.trvl-media.com/lodging/78000000/77130000/77128000/77127992/21c6c606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ku Kuk Glamping Tulum - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.6 Exceptional 5 reviews £51 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=77127992&PinnedHotelID=77127992&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, free beach shuttle](https://images.trvl-media.com/lodging/116000000/115060000/115057000/115056904/d5287a97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulum Country Home Akumal - Pool - Washing machine - Dryer - Free Wi-Fi 8.0 Very good 5 reviews £127 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=115056904&PinnedHotelID=115056904&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5570000/5567000/5566962/ac318ec5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas De Rosa Beach Resort Akumal - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 495 reviews £104 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=5566962&PinnedHotelID=5566962&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/95000000/94470000/94462900/94462892/61eeb2fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Riviera Akumal - On private beach - Pool - Breakfast included - All-inclusive 7.2 Good 318 reviews £223 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=94462892&PinnedHotelID=94462892&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/804600/804595/57017b77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Beach - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 1,008 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=804595&PinnedHotelID=804595&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/966916d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Colonial - All Inclusive Xpu-Ha - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1420000/1414100/1414071/e6251b88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Coba - All Inclusive Akumal - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,435 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1414071&PinnedHotelID=1414071&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 260 reviews £628 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach towels, scuba diving](https://images.trvl-media.com/lodging/9000000/8720000/8717100/8717087/e05c6922.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akumal Bay Beach & Spa Resort Akumal - On private beach - Pool - Hot tub - Breakfast included 9.0 Wonderful 1,003 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=8717087&PinnedHotelID=8717087&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Palace - All Inclusive Xpu-Ha - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 2,130 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Towels provided ### Entertainment - 32-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Iron/ironing board - Portable fan - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM ### Property is also known as Hotel Hacienda Dos Ojos Tulum Hacienda Dos Ojos Tulum Hacienda Dos Ojos Hotel Hacienda Dos Ojos Hotel Hotel Hacienda Dos Ojos Tulum Hotel Hacienda Dos Ojos Hotel Tulum ## Frequently asked questions ### Does Hotel Hacienda Dos Ojos have a pool? ### Is Hotel Hacienda Dos Ojos pet-friendly? ### How much is parking at Hotel Hacienda Dos Ojos? ### What time is check-in at Hotel Hacienda Dos Ojos? ### What time is check-out at Hotel Hacienda Dos Ojos? ### Where is Hotel Hacienda Dos Ojos located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hacienda Dos Ojos Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 10 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 78 8 - Good 14 6 - Okay 8 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### ivonne 21 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, they really took care of us! ##### ivonne Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Maren 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super close to Xel-Ha, very convenient for staying at while visiting this park. Staff was helpful and friendly. ##### Maren Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Rosie 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute place, clean, has the local charm. Best part is the friendliness of the staff and accommodating helpfulness. The shower was the best after a long day, great water pressure and hot water! Also, no shampoo or toiletries like other hotels usually have, but when I asked they provided us with some. ##### Rosie Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Terry 8 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value in tulum In outrageously expensive Tulum, this hotel offers some relief. But whatever it was missing in location, it made up for in personalized service. I had excellent dinners here as well as made to order breakfast. It’s a family owned and operated business. It was like being a guest in somebody’s home. I was given the possibility of rides to archeological sites and ultimately to the Tren Maya station. ![](https://a.travel-assets.com/ugc/hotel-reviews/82B662C45D50848A667A7EEB2B4ECBA07685304C1736362670755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terry Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Verified traveller 20 Dec 2024 Liked: Staff & service #### Average Service is good. Location is good but no obvious sign so easy to pass by, especially at evening. No water heater but when asked they are happy to deliver hot water in bottle. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Judit 4 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed only 2 nights at this hotel, & our stay was wonderful, it is located on the main road Tulum center is only 15 minutes down the road, Tulum ruins site and public beaches are also about 15 minutes right before entering the city center of Tulum, it is also surrounded by several cenotes and at least 3 beaches within 10 minutes of a drive. The breakfast included a selection of 5 dishes with the chilaquiles being our favorite as it was a generous portion. The staff was incredibly kind and helpful. The hotel has a pool with a couple of picnic style tables perfect for an after beach cool off. The room we stayed in was the master bedroom and we loved how big it was. The pictures do no justice to the room, it truly was beautiful. We will definitely be staying here again in our next Tulum trip. ##### Judit Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### S 10 Apr 2025 Disliked: Staff & service #### Didnt know we were coming This was a bizzare stay. Firstly we cpuldnt find the place, it was dark and aĺl thr buildings had their shutters down. You drive past and do not see the sign because it says Hotel Boutique. And in much dmaller letters, the actual name of the hotel. We called and it was apparent that they had no idea of our booking and closed because they had no other bookings. So the manager drove almost an hour to open up. We waited patiently outside. He was very nice but admitted he hadnt looked at hotels.com reservations. He gave us water and soft drinks. The room was clean and basic but thats all we wanted. If you book here, make sure you have confirmation from the hotel ##### S Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Adriana 17 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable had free breakfast Food was good Very helpful ##### Adriana Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Reed 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 6 Stars of Absolute Excellence. Gracias la familia. ##### Reed Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Diana 22 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! Great friendly people ##### Diana Stayed 4 nights in Jan 2023 ### 8/10 Good #### Ann 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is away from the downtown Tulum fray. It is frequented by local workers using the highway. The local taxi collectives go by very often and it's easy and cheap to get around without a car. ##### Ann Stayed 6 nights in Dec 2023 ### 8/10 Good #### Sandra 22 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, close to Xel Ha for a fun visit. Nicely decorated rooms with local color, opening to a grassy area with a small swimming pool and ample seating. Delicious breakfasts cooked to order in the hotel restaurant. Excellent value. Traffic hum from highway audible but didn't keep us awake. ##### Sandra Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### jacob 13 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Matteo Danny and their crew were very nice and accommodating. Even dealt with our lateness and all the shenanigans we conducted! ##### jacob Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Kaixin 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Kaixin Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Milton 2 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little hotel. Nice location. Has a connected restaurant where they cooked breakfast each day. It's a basic hotel, nothing fancy. Great staff. Very friendly and helpful. Only downside is that it's right off the main road (also a plus as it's easy to get around). You can hear the road noise. It didn't bother us, was like white noise. But if you want it super quiet, this isn't the place. Otherwise it's great for a clean, safe place to sleep after a day of adventures. ##### Milton Stayed 7 nights in Mar 2023 ### 6/10 Okay #### Joseph 30 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Check in is at 4pm. I arrived at 6pm and had to wait 30 minutes for the room cleaning. No towels in the room. The booking included breakfast. However, I departed at 7:30am and the restaurant and office were closed. No breakfast. I would not stay here again. ##### Joseph Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Virginia 29 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is in good shape. The pictures make it look like an open motel. It is not. The entire property is behind locked gates so we felt very secure. The only issue was there was not enough water pressure at 10 pm to fill the in room tub. Taking a shower the pressure was good. Just don’t plan on using the jacuzzi tub. The bed was comfortable. The towels were mismatched and could use an upgrade. There were no face towels or cups in the room. Overall for the price pleasantly surprised! ##### Virginia ### 6/10 Okay #### Kit 30 Apr 2023 Liked: Cleanliness, staff & service Disliked: Amenities Like: Staff very friendly, room kept clean, cozy feeling Disappointing: Poor wifi in room, TV no wifi capability, no table and chair in room, dim lighting, unable to use ceiling fan and light independently. Overall: You get what you pay for. I still appreciate the service. Daniel was great, very nice. The place and the rooms can use some upkeep. This hotel is in the middle of a highway. Having your own transportation is very helpful. Otherwise, you would need to learn the local transportation or depend on taxi or some other transportation method. There are tons of activities around but you just need to be able to get there. Many people compliant about noise. It's true, a bit noisy but didn't bother us. ##### Kit Stayed 7 nights in Apr 2023 ### 2/10 Terrible #### Maritza 25 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Nada de lo descrito en el perfil de expedia es cierto (solo la ubicación). El lugar está sucio y descuidado, no se hizo limpieza por parte del personal ni un solo día, no hay restaurante, parece un sitio abandonado. ![La cerradura está oxidada y era difícil abrirla ](https://a.travel-assets.com/ugc/hotel-reviews/7107e188-7ae1-4d72-8c68-8982b141e3b5-1745620769655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![En la puerta de la regadera ](https://a.travel-assets.com/ugc/hotel-reviews/b9039938-2d98-4dbf-936e-57a6e80555c6-1745620768623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![El lavabo muy sucio ](https://a.travel-assets.com/ugc/hotel-reviews/7053045e-e9a9-4310-b2ad-7da34c41c2f5-1745620770132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maritza Stayed 4 nights in Apr 2025 ### 8/10 Good #### luis enrique 5 Feb 2025 Liked: Cleanliness, staff & service, amenities El hotel lo están remodelando muy bien en las instalaciones, aunque le faltan muchos detalles que estoy seguro los irán arreglando, el encargado muy amable, solo lo que no nos gustó que el día que llegamos en la noche algunos trabajadores se pusieron a tomar bebidas alcohólicas en el patio y se escuchaba toda la noche el ruido, terminaron como a las 4 de la mañana y no nos dejaron dormir. Eso fue lo único que no nos gustó de esa noche. Por eso las 4 estrellas, sino hubieran tenido 5\. Pero como digo, están comenzando seguro irán mejorando ##### luis enrique Stayed 4 nights in Jan 2025 ### 4/10 Poor #### Daniela 2 Jan 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Mala experiencia La diferencia de precio de la aplicación y la que tiene el hotel directamente es exagerada. La ubicación es terrible porque se escuchan los autos que pasan por la carretera todo el tiempo. Las camas son demasiado duras con las sábanas de pésima calidad y viejas. ##### Daniela Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Farid 8 Jan 2024 Liked: Cleanliness, staff & service, room comfort #### Bluffe... Séjour bizarre, sauf aucune bouteille d'eau durant notre séjour, alors que les autorités sanitaires interdisent l'eau du robinet. Pas de kit de toilette dans les chambres, pas de cintres pour pendre les vêtements , petit déjeuner monotone en variété, 2 jours de coupure internet. Enfin, éviter cet établissement j'ai l'habitude des hôtels chaque année durant deux mois. A éviter... ##### Farid Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Francisco Cuauhtemoc 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar recomendable ##### Francisco Cuauhtemoc Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Maria 20 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bonito ##### Maria Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Daniel 24 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy recomendable Todo nos fue increíble, es un hotel que está muy muy cerca de xel-ha y Tulum. Tiene una alberca bastante agradable y muy tranquilo el lugar. La atención y servicio es impecable ##### Daniel Stayed 3 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > > [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [El Corazón Boutique Hotel - Adults Only with Beach Club pass included](https://www.expedia.co.uk/Isla-Holbox-Hotels-El-Corazon-Boutique-Hotel.h33446082.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > > [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > > [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > > [Garza Blanca Resort & Spa Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) > > [Hotel Puerto Holbox Beach Front](https://www.expedia.co.uk/Isla-Holbox-Hotels-Hotel-Puerto-Holbox.h4720778.Hotel-Information) > > [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > > [Mia Bacalar Luxury Resort & Spa](https://www.expedia.co.uk/Chetumal-Hotels-Mia-Bacalar-Luxury-Resort-Spa.h26958274.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) ---