Search Hotels Near Tree Hill Nature Center, Jacksonville

"We arrived at 11.50 and the lady at the front desk gave us a key that was not activated. It was impossible to enter the room I returned to see her at the front desk but she had already left Nobody was there, called emergency number no answer So at 1.00 in the morning I had to find another hotel to spend the night because we could not open the door of that room. The following day I went to see the girl at the front desk, very unprofessional and unpolite. Stay away from this hotel"

"My experience was great."

"Had no hot water even after the hours they notified on site about outages."

"This hotel is currently under major construction, and unfortunately that was not disclosed on the website when booking. That was very misleading to guests. The room itself was okay, but it did have a noticeable mildew smell. I do want to recognize the front desk receptionist, who was very polite, professional, and apologetic about the situation and the lack of disclosure. As a guest, I expect better transparency and standards from Marriott, as this is not typically the experience associated with your brand."

"Beautiful hotel property with upgraded and very comfortable rooms. Parking is good, extra parking at back of property. Main level has bar/eating area that is updated and welcome cookies were a nice touch. They were upgrading the computers so our check-in time was incredibly slow, but otherwise staff was friendly. One odd thing, the shower water stopped mid-shower, then restarted barely. Otherwise everything was wonderful."

"Where to start....First, the receptionist was obviously having a personal phone call at the desk causing our check-in to be 20 minutes. Nice way to be welcomed. Second, the only elevator was broken and being replaced, never mentioned online OR CHECK-IN. And were were a party of 4 with 3 seniors having to walk up to the 4th floor with bags etc. Third, room had a heavy disinfectant odor. Microwave did not work. Bath was OK. We left the next day disgusted. Woodsprings corporate...you have a problem here and likely elsewhere in your chain."

"Pleasant pool area. Private and quiet. "

"Our room had stinck"

"Breakfast was good. Parking good"