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Marriott Jacksonville Downtown

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Primary image
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Marriott Jacksonville Downtown

Marriott Jacksonville Downtown

3.5 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
245 Water St, Jacksonville, FL, 32202

Explore the area

  • Popular LocationPrime F. Osborn Convention Center12 min walk
  • Popular LocationFriendship Park17 min walk
  • Popular LocationMuseum of Science and History18 min walk
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)19 min drive

Choose dates to view prices

About this area

Jacksonville

Marriott Jacksonville Downtown is located in Downtown Jacksonville, a neighbourhood in Jacksonville, and is in the entertainment district and on the riverwalk. Times-Union Center for the Performing Arts and Florida Theatre are cultural highlights of the area. Check out an event or a game at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby.
Visit our Jacksonville travel guideOpens in a new window
Map

What's nearby

  • Jacksonville Symphony Orchestra - 1 min walk
  • Times-Union Center for the Performing Arts - 1 min walk
  • Prime F. Osborn Convention Center - 12 min walk
  • Friendship Park - 17 min walk
  • Museum of Science and History - 18 min walk

Getting around

  • Jacksonville Station - 12 min drive
  • Jacksonville International Airport (JAX) - 19 min drive

Restaurants

  • Zodiac Bar and Grill - 6 min walk
  • The Volstead - 7 min walk
  • Super Food and Brew - 8 min walk
  • Sweet Pete's - 8 min walk
  • The Candy Apple Cafe - 8 min walk

About this property

Marriott Jacksonville Downtown

Rivewalk Jacksonville hotel in Downtown Jacksonville, walk to Florida Theatre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Marriott Jacksonville Downtown offers 354 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 14.00 per night)
  • Valet parking on site (USD 25.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

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Policies

Check-in

Check-in from 4:00 PM - 2:00 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs/34 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Self-parking fee: USD 14.00 per night
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is recommended for transport to and from this property

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 982 out of 1963 reviews
5 - Excellent 50%
Rating 4 - Good. 477 out of 1963 reviews
4 - Good 24%
Rating 3 - Okay. 246 out of 1963 reviews
3 - Okay 13%
Rating 2 - Poor. 145 out of 1963 reviews
2 - Poor 7%
Rating 1 - Terrible. 113 out of 1963 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, no free parking
Stayed 1 night in Jul 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a waitress named Amy in the lovely lobby restaurant who went above and beyond with looking out for us during our dinner. 6 out of 5 stars! 😆
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly services.
Stayed 1 night in Jul 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2022