Title: Marriott Jacksonville Downtown Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marriott Jacksonville Downtown Riverwalk hotel with 24-hour fitness centre and 24-hour business centre ![Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/7f49392d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/1ab0e313-bed9-4942-ae38-084d990b5691-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/34331683.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/ca565caf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/ceddcd64.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Marriott Jacksonville Downtown offers an American cuisine restaurant, coffee shop, garden, outdoor pool with sun loungers, high-speed WiFi, and dry cleaning/laundry services, balancing relaxation and productivity in the heart of the city. 8.2 Very good ## Popular amenities - - - Pool - Pet-friendly - Bar - Room service £104 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Oct 24 - Oct 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 25 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15387&PinnedHotelID=15387&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/c2f69610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - 362 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/14426757.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View, Corner 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - 450 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/ceddcd64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.4 Exceptional 12 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - 362 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/9acc9884.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View 8.4 Very good 11 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - 362 sq ft - River view - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/9acc9884.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.4 Exceptional 40 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - 362 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/ceddcd64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - Sleeps 4 - 2 Queen Beds ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/c29ceaf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility/Hearing Accessible, Tub) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/c29ceaf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/ab88ea36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15400/15387/bf6c6c8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/480000/479200/479109/3e4db9f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn and Suites Amelia Island Historic Harbor Front Fernandina Beach Historic District - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,000 reviews £110 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Jacksonville-Hotels-Hampton-Inn-And-Suites-Amelia-Island-Historic-Harbor-Front.h479109.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=25e292e2-d518-4084-b275-b24475d77546&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/56000000/55560000/55553300/55553245/6fb43428.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites MacClenny I-10 MacClenny - Pool - Breakfast included - Pet-friendly - 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Pool - Hot tub - Breakfast included - Pet-friendly 8.6 Excellent 880 reviews £97 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Jacksonville-Hotels-Fairfield-Inn-Suites-By-Marriott-Jacksonville-Beach.h977181.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=25e292e2-d518-4084-b275-b24475d77546&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Omni-Jacksonville-Hotel.h15387.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Omni-Jacksonville-Hotel.h15387.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.32602%2C-81.66208&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nQ_gH6Dypi3v-Pr3ea9VVwqWOro=) 245 Water St, Jacksonville, FL, 32202 #### What's nearby - Times-Union Center for the Performing Arts - 1 min walk - 0.0 miles - Florida Theatre - 7 min walk - 0.4 miles - Prime F. Osborn III Convention Center - 12 min walk - 0.7 miles - VyStar Veterans Memorial Arena - 2 min drive - 1.3 miles - EverBank Stadium - 3 min drive - 1.7 miles #### Getting around - Jacksonville Central Station - 3 min walk - Jacksonville Station - 10 min drive - Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive #### Restaurants - ‪On The Fly - ‬3 min walk - ‪Jacoby Symphony Hall - ‬1 min walk - ‪Tossgreen - ‬5 min walk - ‪Confetti's - ‬4 min walk - ‪The Court Urban Food Park - ‬2 min walk ## About this property ### Marriott Jacksonville Downtown Upscale hotel near Times-Union Center for the Performing Arts Located close to Museum of Contemporary Art Jacksonville and Florida Theatre, Marriott Jacksonville Downtown provides a corner/local shop, a coffee shop/cafe and a garden. The on-site American cuisine restaurant, JBar, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool, along with sunloungers - Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Wedding services, a computer station and a lift - A porter/bellboy, ATM/banking services and luggage storage - Guest reviews give top marks for the helpful staff and location Room features All 354 rooms have comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and bathrobes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with designer toiletries and shower/bath combinations - 42-inch HDTVs with premium channels - Separate sitting areas, recycling and free infant beds ## Similar properties ![Daily buffet breakfast (USD 26.95 per person)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/639b17f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Jacksonville Downtown Jacksonville - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,338 reviews £124 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/50000/40800/40756/08e9014b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Jacksonville Riverfront Downtown Jacksonville - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 238 reviews £104 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=96011360&PinnedHotelID=96011360&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/14100/14060/c70828d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Jacksonville Southside - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 906 reviews £118 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=14060&PinnedHotelID=14060&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2850000/2846000/2845992/b20f154e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Jacksonville Downtown-Southbank San Marco - Pool - Hot tub - Breakfast included - Pet-friendly 8.6 Excellent 746 reviews £111 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2845992&PinnedHotelID=2845992&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1980000/1971500/1971479/a5634161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Jacksonville Hotel Southside - Pool - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews £99 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1971479&PinnedHotelID=1971479&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/90000/85100/85073/105d123a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Jacksonville-Downtown-I-95 Downtown Jacksonville - Pool - Breakfast included - Pet-friendly - Free WiFi 7.8 Good 1,013 reviews £89 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=85073&PinnedHotelID=85073&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Valet parking on site (USD 36 per night; includes in/out privileges) - RV/bus/lorry parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - JBar - Juliettes Bistro ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - Grocery/convenience store - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business centre - 9 meeting rooms - Computer station - Conference centre (12,972 square foot of space) ### Outdoors - Garden - On a river - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Grab bar near toilet - Lift - Pool access ramp on site - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 12 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 1987 - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 42-inch LCD TV with premium digital channels - Pay films ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2:00 AM ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from 20 October 2025 to 12 January 2026 (completion date subject to change). The following areas are affected: - Fitness facilities - Lobby - Meeting facilities - Swimming pool During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 34 kg per pet Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 25.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50 per day We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 15 to 25 per person - Valet parking fee: USD 36 per night (in/out privileges) - Pet fee: USD 150.00 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property Children under 12 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Hotel Omni Jacksonville Jacksonville Omni Jacksonville Omni Hotel Omni Hotel Jacksonville Omni Jacksonville Omni Jacksonville Hotel ## Frequently asked questions ### Does Marriott Jacksonville Downtown have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM. The property will be renovating the swimming pool from October 20 2025 until January 12 2026 (completion date subject to change). ### How much does it cost to stay at Marriott Jacksonville Downtown? > As of 24 Oct 2025, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 23 Nov 2025 start from £104.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jacksonville-Hotels-Omni-Jacksonville-Hotel.h15387.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Marriott Jacksonville Downtown pet-friendly? > Yes, this property allows cats and dogs with a maximum weight of up to 34 kg per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Marriott Jacksonville Downtown? > Valet parking is available for USD 36 per night. ### What time is check-in at Marriott Jacksonville Downtown? > Check-in start time: 4:00 PM; check-in end time: 2:00 AM. ### What time is check-out at Marriott Jacksonville Downtown? > Checkout is at 11:00 AM. ### Where is Marriott Jacksonville Downtown located? > Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. Florida Theatre is 0.5 mi (0.9 km) away. Jacksonville Central Station is only a 3-minute walk and Jefferson Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Marriott Jacksonville Downtown Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 556 8 - Good 192 6 - Okay 123 4 - Poor 57 2 - Terrible 73 ### 10/10 Excellent #### Michael 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Michael Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff. Room was as advertised ##### David Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Precious 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly- even with everything that’s going on, staff still had a smile. ##### Precious Stayed 1 night in Oct 2025 ### 10/10 Excellent #### James 21 Sept 2025 Liked: Cleanliness, staff & service Close to EverBank Stadium ##### James Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Courtney 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities would recommend ##### Courtney Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nitra 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay with great staff! ##### Nitra Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Michael 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Its location afforded easy access to dining. ##### Michael Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mercedes Brenya 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Mercedes Brenya Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lekeshia 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient and walkable to event. Very nice employees, very helpful ##### Lekeshia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Scott 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay and staff ##### Scott Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Deborah 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a beautiful location and perfect for exploring ##### Deborah Stayed 2 nights in May 2025 ### 10/10 Excellent #### Robert 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient to dining and show venues. Great staff! ##### Robert Stayed 1 night in Jul 2025 ### 8/10 Good #### David 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel in downtown Jacksonville. ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jordan 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have always stayed at this hotel and still to this day I give this hotel a 10/10! The staff is amazing! The beds are comfortable and the room is clean. I love how there is dining, pool, gym, and bar inside the hotel. Stay here!!! You won’t regret it! ##### Jordan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### MARY 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was nice friendly staff. ##### MARY Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Tamara 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. Comfy bed ##### Tamara Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Juanita 1 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, decorative, great staff!! ##### Juanita Stayed 1 night in May 2025 ### 6/10 Okay #### Riley 8 Oct 2025 Disliked: Amenities Bed was bumpy. They need free breakfast. You need a key card entry on far back of building. Didn’t get my room was ready text until after I checked in. Valet took 20 minutes. Both major flaws. Staff was great. ##### Riley Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### joesph 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Neighborhood ##### joesph Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Janasya 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel was very clean and welcoming. Staff were friendly and helpful. ##### Janasya Stayed 1 night in May 2025 ### 10/10 Excellent #### Ericka 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities My stay was excellent, the staff, the valet, everyone was so friendly and welcoming ##### Ericka Stayed 2 nights in May 2025 ### 10/10 Excellent #### Betina 12 May 2025 Liked: Cleanliness The entire hotel was so clean and the staff was exceptionally polite and accommodating. We had a wonderful stay and will stay again when we visit Jacksonville. ##### Betina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Gabrielle 26 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was very nice ##### Gabrielle Stayed 1 night in Jun 2025 ### 6/10 Okay #### HOWARD 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an ideal location for Jacksonville Jaguars game. Some of the star players was staying here. Overall, the internet was not working and I have 2 crying babies next door to me so it was a sleepless night ##### HOWARD Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jessica 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay especially for attending events across the street. ##### Jessica Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Wyndham I-Drive Avanti Resort & Conference Center](https://www.expedia.co.uk/Orlando-Hotels-Avanti-Palms-Resort-And-Conference-Center.h3916.Hotel-Information) > > [Sunset Key Cottages](https://www.expedia.co.uk/Key-West-Hotels-Sunset-Key-Cottages.h17456804.Hotel-Information) > > [Universal’s Loews Portofino Bay Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Portofino-Bay-Hotel.h201033.Hotel-Information) > > [Universal's Hard Rock Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Hard-Rock-Hotel.h485506.Hotel-Information) > > [1 Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-1-Hotel-South-Beach.h1790087.Hotel-Information) > > [Southernmost Beach Resort and Guesthouses](https://www.expedia.co.uk/Key-West-Hotels-Southernmost-Beach-Resort.h863329.Hotel-Information) > > [Bentley Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-Bentley-Hotel-South-Beach.h120299.Hotel-Information) > > [Esmé Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Esme-Miami-Beach.h58072094.Hotel-Information) > > [Holiday Inn Club Vacations at Orange Lake Resort by IHG](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Club-Vacations-At-Orange-Lake-Resort.h6315.Hotel-Information) > > [Universal's Endless Summer Resort - Surfside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Resort-Surfside-Inn-And-Suites.h27522522.Hotel-Information) > > [Hyatt Place Tampa Downtown](https://www.expedia.co.uk/Tampa-Hotels-Hyatt-Place-Tampa-Downtown.h59632755.Hotel-Information) > > [Loews Miami Beach Hotel – South Beach](https://www.expedia.co.uk/Miami-Hotels-Loews-Miami-Beach-Hotel-South-Beach.h81223.Hotel-Information) > > [UMA House by Yurbban South Beach](https://www.expedia.co.uk/Miami-Hotels-UMA-House-By-Yurbban-South-Beach.h74778624.Hotel-Information) > > [Universal's Cabana Bay Beach Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Cabana-Bay-Beach-Resort.h5963292.Hotel-Information) > > [Magic Village Views Trademark Collection by Wyndham](https://www.expedia.co.uk/Orlando-Hotels-Magic-Village-Views-Trademark-Collection-By-Wyndham.h36882728.Hotel-Information) > > [Hyatt House Naples/5th Avenue](https://www.expedia.co.uk/Naples-Hotels-Hyatt-House-Naples5th-Avenue.h12805323.Hotel-Information) > > [LaPlaya Beach & Golf Resort - A Noble House Resort](https://www.expedia.co.uk/Naples-Hotels-LaPlaya-Beach-Golf-Resort-A-Noble-House-Resort.h25199.Hotel-Information) > > [Universal's Endless Summer Resort - Dockside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Dockside-Inn-Suites.h33770341.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [DoubleTree by Hilton at the Entrance to Universal Orlando](https://www.expedia.co.uk/Orlando-Hotels-DoubleTree-By-Hilton-At-The-Entrance-To-Universal-Orlando.h5398.Hotel-Information) > > [The Seagate](https://www.expedia.co.uk/Delray-Beach-Hotels-The-Seagate-Hotel-Spa.h2803783.Hotel-Information) > > [Grand Beach Hotel](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information) > > [Fontainebleau Sorrento Oceanview Junior Suite with free parking](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Sorrento-Oceanview-Junior-Suite-With-Free-Parking.h29618894.Hotel-Information) > > [Hotel Greystone - Adults Only](https://www.expedia.co.uk/Miami-Hotels-Hotel-Greystone.h34892018.Hotel-Information) > > [The Shire at West Haven 101](https://www.expedia.co.uk/Orlando-Hotels-The-Shire-At-West-Haven-101.h35790310.Hotel-Information) > > [Kimpton EPIC Hotel by IHG](https://www.expedia.co.uk/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information) > > [Universal’s Loews Royal Pacific Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Royal-Pacific-Resort.h856706.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Sawgrass Marriott Golf Resort & Spa](https://www.expedia.co.uk/Jacksonville-Hotels-Sawgrass-Marriott-Golf-Resort-Spa.h13621.Hotel-Information) > > [Universal's Aventura Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Aventura-Hotel.h18352896.Hotel-Information)