"We were not told we were upgraded to a buffet breakfast and went to the bistro breakfast. There seemed to be a lack of communication.
The balcony was in terrible condition. Probably because of expected renovations but not great to look at.
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"I did not use much of the amenities but the room was very clean and had all I needed. The only issue I had was one of the staff members refused to address me and only spoke to my male partner even though the reservation was under my name. "
"This is a very nice hotel. My room was clean, quiet, well-appointed, and a good size. The staff were wonderful; I felt safe, and I enjoyed my stay. The only downside was the bed - it was like a foam bed from a box, not very stable or comfortable, and as someone with a disability, it was difficult to sit up on the bed to read because the mattress was too unstable. Otherwise, I really enjoyed my stay."
"The room was nice with separate sitting area and bedroom. The shower and toilet were also separate from the vanity so that was nice. Free breakfast and nice city views. Would stay here again."