- Liked: Cleanliness, amenities, property conditions & facilities
Our room was ready when we checked in, but my son and his family did not receive a room until 11:30 pm. This was unacceptable because he had a young child and arrived on time to check in. The hotel eventually upgraded his family the next night to a free King Suite with a view of the Harbour. This somewhat made up for the poor check-in the day before.