Entire apartment

Hotel Shu

Property class: 3

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Close to Shinjuku Gyoen National Garden and MUFG Stadium, Hotel Shu has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Room options

Room

  • Sleeps 4

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 4

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About the area

Located in Shinjuku, a neighbourhood in Tokyo, Hotel Shu is near a train station. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Ueno Zoo. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disney Resort®, a top attraction not to be missed.
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16-18 Tomihisacho, Shinjuku, Tokyo, Tokyo, 162-0067

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    6 min walk - 0.4 miles
  • A vibrant display of traditional Japanese dolls and decorations, including various figures and symbols, arranged in a densely packed, colorful arrangement.
    Hanazono Shrine
    9 min walk - 0.5 miles
  • A narrow alley with traditional Japanese signage, lanterns, and people walking.
    Omoide Yokocho
    15 min walk - 0.8 miles
  • Tokyo Toy Museum
    6 min walk - 0.4 miles
  • Shinjuku Isetan
    12 min walk - 0.7 miles

Getting around

  • Shinjuku-gyoemmae Station
    8 min walk
  • Seibu-Shinjuku Station
    17 min walk
  • Tokyo (HND-Haneda)
    47 min drive

Restaurants

  • ケンタッキーフライドチキン
    3 min walk
  • とよ吉
    3 min walk
  • BASARA
    3 min walk
  • ステーキハウス鉄板牧場
    2 min walk
  • 居酒屋吉野
    3 min walk

About this property

Hotel Shu

  • Apartment near Shinjuku Gyoen National Garden
  • Close to MUFG Stadium, Hotel Shu has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
  • Express check-out, express check-in and a lift
  • Room features
  • All guest rooms at Hotel Shu include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • TVs with cable channels
    • Wardrobes/cupboards, kitchenettes and microwaves

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Frequently asked questions

Is Hotel Shu pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Shu?

This property doesn't offer parking.

What time is check-in at Hotel Shu?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Shu?

Checkout is at 10:00 AM.

Where is Hotel Shu located?

Located in Shinjuku, this apartment building is within 1 mi (2 km) of Shinjuku Gyoen National Garden and MUFG Stadium. Tokyo Imperial Palace and Shibuya Crossing are also within 3 miles (5 km). Shinjuku-gyoemmae Station is 8 minutes by foot and Shinjuku-sanchome Station is 10 minutes.

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Reviews

Hotel Shu Reviews

6.6

5.8

Cleanliness

5.6

Amenities

6.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

Reviews

Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
良かったです。 また、利用させてください。
Stayed 10 nights in Oct 2020
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort

清掃料を返してほしいです

一見綺麗に見えましたが、部屋の家具や棚の上、家具に近い床など埃がたまっていました。また、前の人の使い終わったコンタクトがそのまま放置され、お菓子の空き袋が床に散乱しており、到底よい宿泊施設とはいえません。 備品も予備が準備されておらず、トイレットペーパーがなくなり連絡したところ、備品倉庫から持っていくようにと言われました。 清掃料を4000円取られますが、どこに使われているのか全くの謎で無駄金です。 ペット可とのことでペットとの宿泊でしたが、安心して部屋の中を歩かせてあげることができませんでした。 チェックイン、アウトは対面ではない点でスムーズでした。
Stayed 2 nights in Aug 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
清掃の予約を3度して、1度しか清掃されなかった
Stayed 16 nights in Feb 2020
Verified review

8/10 Good

Liked: Amenities
チェックインも臨機応変に対応していただき、助かりました。 また泊まりたいと思います。 ありがとうございました
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

普通

部屋はマンションの一室みたいな感じで、コンロや食器、洗濯機などいろいろ完備されてました。部屋自体も綺麗で快適でした。ただ、布団が薄く少し寒かったのと、宿泊代とは別で清掃料金をチェックインの際に支払わなければならないことをもう少し大々的に書いていただきたかったです。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
自分で調理もできるので、便利でした。
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
浴槽がかなりカビ臭く部屋まで異臭があり換気を1時間程度して落ちついた。 事前連絡や予約確認書にも記載されてない清掃料金を受付時はじめて言われた。 チェックイン時間を臨機応変に対応していただけたので良かったです。
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく部屋が寒かったです。寝る時も薄い掛け布団が1枚しかなく... 清潔感には少し欠けていました
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
ロケーション的にすごくいいです！ただ、目の前に大きなマンションがあるので、ビル風がすごくて、室内もなかなか温まらなく寒いです！ 普通のマンションみたいな感じで、自分の部屋みたいで落ち着き、すごく建物自体綺麗です！ ただ、、、8日間ほど滞在しましたが、バスタオルはその間1枚のみ！自分で洗濯しないといけません。 部屋の掃除も自分でですが、、、掃除機やトイレ掃除やお風呂掃除の道具がなく、自分で全部買いました！ フロントで貸して欲しい旨を伝えましたが、ないということでした！ 中国人の方経営なので、日本の風習とは違うのかもですねー！トイレもすごく臭くて、当日に一旦全ての掃除をしました！
Stayed 8 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
施設は出来たばかりなので綺麗です！ 普通のマンションという感じで、ホテルというより、自分の家みたいな感じです。 ペット可なのですごく助かりました！！ 8日間宿泊しましたが、バスタオルは1枚を自分で洗濯しないといけないし、トイレ掃除やお風呂掃除もなしです。洗剤は何一つないので、タワシやら洗剤やらアルコール消毒やら、全て自分でコンビニで買いました！ 設備は綺麗ですが、掃除が行き届いておらず、トイレの臭いが臭く、尿の垂れた跡とかがありましました。 宿泊1回に対して、5000円程度の清掃代を別途現地で取られるので、しっかり毎日掃除&タオルの交換ぐらいはしてもらいたいです。 １泊とかでも5000円は取られるみたいなので、短いお泊まりだと逆に高くついてしまいそうだと思います！ 長期滞在には安いと思うので、おススメです！ けど、、、洗剤持参をお忘れなく！
Stayed 8 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

This was my first time to Japan and I was travelling with a friend. We decided to stay at Hotel Shu because of the price and location. While we were ultimately not disappointed, you should know that the twin bed suite is very tiny - typical for anY Japanese apartment. Communication with the hotel via email was prompt, timely. However, at the front desk it was limited because of our understanding of Japanese. If you need to book a taxi, make sure to ask the staff 24 hours in advance! I would definitely stay again. The self check in was a breeze and the place was very clean. The location was a tremendous advantage. There is a 7-11 and grocery store right around the corner.
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
エアコンつけたら臭かった。 チェックアウトの時鍵をどこに返せばいいの分からなかった。
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019