Ratings based on 1,329 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Oslo

Posted 06-Feb-2016
Helt topp hotell, men frokost burde være inkludert i prisen og ikke minst kaffen på rommet. Veldig bra tilbud med busstransport direkte til flyplassen til en bra pris.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay, good location

Posted 02-Feb-2016
Pros: Location
Location: Close to Shibuya crossing
The Cerulean Tower was a great base to explore Tokyo. It was close the Shibuya and transport. Super clean and comfy bed.
5 out of 5
Recommended
for Everyone
by A verified traveller

非常に快適に過ごせるホテル

Posted 01-Feb-2016
チェックインからチェックアウトまで非常に気持ち良く過ごすことができました。 スタッフの方々の気遣いを感じる良いホテルです。 朝食バイキングは充実した内容でしたが、ご飯とお味噌汁もあれば、尚良かったです。
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2016
澁谷駅から近く、大変静かなホテルです。東京に行く際はいつも利用しています。妻のお気に入りのホテルです。
3 out of 5
Recommended
for Couples
by A verified traveller from Hong Kong

Good location, great view.

Posted 13-Jan-2016
Pros: Close to JR and Metro stations, also is one of the limousine bus stops to the airport.
Cons: Nil
The staff is friendly and helpful. The location is good.
4 out of 5
by A verified traveller

Posted 10-Jan-2016
與小朋友同行就比較麻煩,因距離車站有一段距離,雖行行人天橋 ,但房間夠大。本想留在酒店吃晚飯,可惜餐廳原歡迎小孩⋯
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb hotel

Posted 04-Jan-2016
Nice, clean hotel close to train station and shibuya crossings
1 out of 5
by A verified traveller

Other guests luggage left in our hotel

Posted 02-Jan-2016
The room smelt heavily of cigarette smoke even though we requested a nonsmoking room, other guests luggage were left in the room and it didn't look like the room had been cleaned by staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Dec-2015
Central location. About 100 walk to the famous Shibuya crossing.
3 out of 5
Recommended
for Families
by A verified traveller from Quezon City, Philippines

Nice hotel but inconvenient locatio

Posted 24-Dec-2015
Pros: Ambience of the hotel. The friendliness of the staff.
Cons: Complimentary waters and coffee. Hotel bus to service to the train station, attractions and shopping area such as Shibuya Crossing.
Location: Shibuya area is our favorite place to go.
The hotel was very nice and clean. The staff are helpful and friendly. The location was not near the station and the Shibuya Crossing. It was very inconvenient. We always have to take taxi to and from the hotel. We travel with our 7 year old son. Location is the foremost problem. Secondly, they do not give complimentary waters and coffee, which I think are essentials specially for a 5 star hotel. The hotel was a bit expensive.