In the middle of Shibuya!
First of all- the location of this hotel was amazing- within 3 minutes to the famous crossing and Shibuya station. If you're partying in the Shibuya area at night, being able to walk to your hotel instead of worrying about the trains (most of which stop around 12am) is a real luxury.
The hotel's staff were extremely courteous and willing to help. However, the caveat to that politeness is that most lack the ability to speak English proficiently. Even the most basic requests (i.e. How do I get to Shibuya station?) were difficult to convey.
The rooms are a little dated and could do with an upgrade. Views are excellent especially from a higher floor.
Overall, it was a very pleasant experience. The location was excellent and the staff's attitude and willingness to help (despite their lack of English) is to be commended.
Would stay again!