Ratings based on 1,930 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Sep-2017
good hotel and Staff, I would love to stay again. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
5 out of 5
Recommended
for Everyone
by A verified traveller from montreal

Posted 18-Sep-2017
Very excellent situation good service pleople very Nice and the room was Great We love the place
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney au

nice hotel well located

Posted 15-Sep-2017
Pros: everything
Location: all within easy walk
exceptional hotel well located and very friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveller from miami USA

great location

Posted 28-Aug-2017
the hotel is very well located , for Tokyo standards rooms are good size and very comfortable. great linens and pillows
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Posted 23-Aug-2017
I am very pleased with my stay at Cerulean Towers. The staff were very nice and friendly and the location is ideal and a great view
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, Great location

Posted 21-Aug-2017
Pros: Services and Location
Location: Few block to Shibuya Station and Market City.
Hotel was great as well as the personal, and the location was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

wonderful skyline views

Posted 20-Aug-2017
The room was massive (delux kingsize) wit huge windows in the bedroom and bathroom offering beautiful views over Tokyo. Hotel staff were great. Everything cost extra to use (pool, gym, green tea in the room)
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Superb hotel

Posted 18-Aug-2017
This hotel was very central to everything and a 5 minute walk to the metro. The room was brilliant and views were INCREDIBLE - especially from the bar on the top floor. The food was very overpriced but in fairness, anything we had was delicious. Would definitely recommend and stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Great room and service in Shibuya.

Posted 10-Aug-2017
Pros: Location, view, service!
The limousine service from the airport drops you right at the door of the hotel, which is not only convenient but also saves a lot of money compared to a taxi service. The hotel is also conveniently located close to the JR train station. Very comfortable room with fabulous views of the Tokyo skyline. The concierge was extremely helpful in accomodating our requests.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orlando,Florida

Great Shibuya Location

Posted 20-Jul-2017
Pros: Centrally located, near bus/train station, nice, clean, staff, food.
Cons: Softer beds and pillows
Location: Great restaurants and shopping
Great staff, nice, clean rooms, big enough. As soon as we arrive, they checked us in immediately, and they brought me the portable wifi I had ordered, wow, iy was fast- they read our minds. The beds were a little hard, no feather goose downs pillows