The front door staff was very helpful. The two bedrooms that I reserved for six guests total were each fitted with three individual beds - something that I had not specifically requested and was not expecting but definitely appreciated. The granite shower stall was also an unexpected luxury that I enjoyed immensely, as was the English-written newspaper that was quietly delivered underneath my door in the morning. The only aspect that I would change is the restaurant food - the quality/portion size was not even close to being worth the price charged, even taking into consideration the great view. Overall, I greatly enjoyed my time at the Cerulean Tower and would go back again for my next trip to Tokyo, as well as recommend it to all of my friends.