Ratings based on 1,616 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great hotel, perfect location

Posted 19-Oct-2016
Pros: The room was spacious and comfortable very clean and quiet. The staff were gracious and helpful.
Location: The location is close to transit so you can go anywhere from here. Also Shibuya has great restaurants, shopping and people watching.
This is a luxurious and centrally located hotel. The staff are wonderful.
5out of 5
by A verified traveller from Milano

vista mozzafiato

Posted 17-Oct-2016
Pros: e'silenziosissimo. Ottima colazione continentale
Cons: non e' permesso l'uso della piscina ai minori di 18 anni
Location: Nel quartiere Shibuya, perfetto per lo shopping e per cenare la sera perche' pieno di ristorantini di tutti i tipi
suite giapponese per 4 persone e' bellissima e spaziosa con letto matrimoniale e 2 comodi materassi tatami che di giorno vengono arrotolati in un armadio per dar spazio a tavolo giapponese basso con 4 sedie
5out of 5
by A verified traveller

Wonderful Hotel

Posted 15-Oct-2016
Location: 10 minute walk to Shibuya Crossing and the Station, very convenient and central location. Everything you need is within a 15 minute walk
Very clean and modern, western style in room size and amenities. Staff were always enthusiastic to help and are fluent in English. Very clean hotel. Eateries, especially breakfast, quite expensive though ($80 - $140 per day for a breakfast of 3).
5out of 5
by A verified traveller from Bnagkok

โรงแรมใกล้สถานี Shibuya

Posted 15-Oct-2016
Pros: Location และ airport limo bus รับส่ง
Location: Mark city, shibuya station
โรงแรมสะอาด สะดวกสบาย เดินไป shibuya station ประมาณ 5 นาที ในตึกมี 7-11 เดินข้ามทางเชื่อม เดินนิดเดียวถึง mark city ของกินมากมาย รถ airport limo bus จอดรับส่งที่โรงแรมเลย ไม่ต้องห่วงเรื่องต้องขนกระเป๋าเยอะหลัง shopping ซื้อตั๋วกับ cputer porter ที่โรงแรมได้เลย
5out of 5
by A verified traveller from SYD

Great hotel

Posted 09-Oct-2016
Pros: Good service and standard.
Cons: Slightly far from the shopping area and train station.
Location: Located in Shibuya, great restaurants and shopping.
Your traditional 5 start hotel. All the amenities and luxuries you would expect. Very good service. Bit of a walk to the shops and train station.
4out of 5
by A verified traveller from Hong Kong

Beautiful view, spacious room

Posted 07-Oct-2016
Pros: Beautiful view from room, very spacious & very convenient because close to Shibuya.
Cons: No free coffee, VOD choice is limited, breakfast should be included in room rate.
Location: Proximity to Shibuya, shopping & eating is everywhere
4out of 5
by A verified traveller

Posted 02-Oct-2016
Very comfortable bed. Good shower and nice views. Central location. Very happy with hotel overall. Service was great, but not to the level of Four Seasons our anything, but for the price, good enough.
5out of 5
by A verified traveller from London, UK

Fantastic location and super friendly staff

Posted 29-Sep-2016
The location is fantastic and the hotel is super clean and the staff amazing. The prices of the hotel restaurants were a bit of a shock and it would be nice to have free coffee / tea in the room but I would highly recommend this hotel. I will definitely stay there again!
4out of 5
by A verified traveller from Macau


Posted 28-Sep-2016
5out of 5
by A verified traveller from バンコク


Posted 28-Sep-2016
Pros: アメニティ、部屋の広さ。
Cons: ゴミ袋部屋に付けてほしい。
Location: 駅からまぁまぁ近い。でも坂道。
子供と泊りました。たまたま広い部屋に無料で変更してくれたので快適にすごせました。 コンビニに近いのでそこも◎