Ratings based on 1,741 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

In the middle of Shibuya!

Posted 19-Feb-2017
First of all- the location of this hotel was amazing- within 3 minutes to the famous crossing and Shibuya station. If you're partying in the Shibuya area at night, being able to walk to your hotel instead of worrying about the trains (most of which stop around 12am) is a real luxury. The hotel's staff were extremely courteous and willing to help. However, the caveat to that politeness is that most lack the ability to speak English proficiently. Even the most basic requests (i.e. How do I get to Shibuya station?) were difficult to convey. The rooms are a little dated and could do with an upgrade. Views are excellent especially from a higher floor. Overall, it was a very pleasant experience. The location was excellent and the staff's attitude and willingness to help (despite their lack of English) is to be commended. Would stay again!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2017
13日滞在しましたが、とても快適に過ごせました。駅近く、ホテル直ぐ裏に図書館やお店も沢山あり大変便利でした。また利用したいと思います。
5out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

地點好,所JR及Metro.四處百貨,商店及食市.非常方便

Posted 08-Feb-2017
Pros: 機場巴士直達,大概一個多小時.房間寬闊.
Cons: 高層服務態度
酒店美中不足是某些較高級的員工反而態度囂張,其他很友善.希望會改善.其他非常好如四周配套.咖啡廳的食物水準高,廚師認真不停測驗食品保溫的度數.
5out of 5
Recommended
for Everyone
by A verified traveller from 愛媛県

夜景が美しいホテル

Posted 05-Feb-2017
渋谷にそびえる背の高いホテル。夜景が美しく、40階にあるバーは映画のロケ地にもなっています。モダンでおしゃれな空間がとても心地が良いです。また部屋もとても広く大きな窓で開放感があります。お風呂やトイレも大理石張りでリッチな雰囲気を漂わせています。 渋谷の方で宿泊されたい方には是非オススメです。空港までのアクセスもとても良いです。
5out of 5
Recommended
for Everyone
by A verified traveller

Great location beautiful hotel!

Posted 04-Feb-2017
Great location beautiful hotel! If I visit Tokyo in future I will choose this hotel again
5out of 5
Recommended
for Everyone
by A verified traveller from KL

Great Hotel

Posted 04-Feb-2017
My husband and i stayed here for 5 nights. Overall the experience is great except for the walk to the station. We had to cross a main road via overhead crossing every time we need to head to the station.
4out of 5
Recommended
for Business Travellers
by A verified traveller from korea busan

교통편과 쾌적한 환경이 좋은 호텔

Posted 04-Feb-2017
Pros: 친절한 직원분들이 좋았습니다 방이 너무 넓고 편안해서 좋았습니다
Cons: 가족과 함께 이용했으면 좋겠습니다
Location: 근처 즐길거리가 많지는 않았습니다 특히, 아이들과 가기에는 좀 더 걸어서 가야되고 교통편은 편했던것같습니다
전체적으로 너무 좋았습니다 하지만 저희같이 가족4인을 이용하기에는 조금 불편했습니다 그리고 호텔 가까이 교통편은 좋았지만 어딘지 모르게 2프로 부족한 느낌을 받았습니다
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in perfect location

Posted 26-Jan-2017
Huge rooms and friendly staff. Perfect location for exploring Tokyo. Would stay there again
5out of 5
Recommended
for Everyone
by A verified traveller

시부야에서 이용 편하고 깨끗함

Posted 23-Jan-2017
Pros: 야경 훌륭함
Cons: 흡연 룸 환기가 잘 안됨
Location: 근처 라면 , 카츠동 음식점들 맛있고 휼륭함
야경이 훌륭하고 편함 흡연실은 환기가 좀 안됨 , 주변 편의점에서 다양한 물품 있어서 야식도 괜찮음
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near shopping and train station

Posted 22-Jan-2017
I had a great holiday experience. Accommodation is excellent. Staff was helpful, polite and friendly, they are always smiling and ready to assist