Overall a very positive experience! My roommate and I spent 7 nights during our travels in Tokyo. Every day they provided new bedding, pajamas, slippers, and towels. At nights women had the small shower room and in the morning the big bathroom (for men it was the opposite). I never ended up using the small shower room, but the big bathroom had a jacuzzi and a shared shower room open from 4am-10am. They had nice quality products (shampoo, conditioner, body wash, shaving cream, etc), hairdryers, toothbrushes, etc. The workers were always super nice and accommodating. Of course, being a capsule hotel the space was small but the beds were comfortable enough. I would recommend earplugs and sleep mask if you are a light sleeper though, because you can hear absolutely everything in the capsule (so make sure if you stay you are conscientious of other visitors.) There's no wifi in the capsules but the free wifi in the lobby was really good. We never tried their breakfast but there is a family mart close by and also Kiba Station, which was great for all our travels. We would definitely stay again.